We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Beautiful Hotel with excellent service and delicious food.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Protea Hotel by Marriott Bloemfontein
Ranked #6 of 25 Hotels in Bloemfontein
Reviewed 18 July 2017

This hotel is truly stunning, they were able to accommodate my husband and I, a very "last minute booking" which was made on our behalf by the Kimberley Protea Hotel. I will highly recommend this hotel. You have access to the zoo from the hotel as well and go for walks at your own leisure.

  • Stayed: June 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank 836adeleh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (126)
Traveller rating
Traveller type
Time of year
Language

5 - 9 of 126 reviews

Reviewed 13 July 2017 via mobile

This hotel is exeptionally beautiful & clean. The staff was great upon arrival & everything went well. The only disadvantage is not having a lift or a porter to help with carrying luggage to the upper floors but other than that everything is great.

Stayed: August 2016, travelled on business
Thank Nompumelelo R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Siphiwe M, General Manager at Protea Hotel by Marriott Bloemfontein, responded to this reviewResponded 26 July 2017

Dear Nompumelelo,

Thank you for taking the time to share your recent experience at the Protea Hotel by Marriott® Bloemfontein with us.

On behalf of the STAFF and MANAGEMENT at Protea Hotel by Marriott Bloemfontein I would like to apologize that there was no porter to assist you. Your feedback has been shared with TEAM.

I am pleased to hear that our STAFF were warm and attentive and that you enjoyed our beautiful and clean hotel. Thank you once again for letting us know what we did well and more importantly, where we can improve and we hope to serve you again whenever your travels bring you back to Bloemfontein.

Sincerely,

Siphiwe Masete
General manager
Protea Hotel by Marriott® Bloemfontein

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2017 via mobile

Stayed here for 2 nights in prep for my graduation ceremony at the university of free state.
Bloem is a small town so we didn't expect much from it. This hotel definitely not worth 4 stars.

Hotel pros:
1. Close to university of free state.
2. Isaac from Front Desk was very sweet and friendly and helped us with our bags
3. Rooms clean and tidy

Cons:
1. Customer Service generally not friendly and staff seem to have the attitude of hating their job
2. Iron had to be requested from the front desk
3. Rooms small and bedding not of the highest quality. Towels are actually flimsy.
4. Bathrooms are old and our shower head was non existent
5. No hot chocolate in the room
6. We had a bad experience from the bar where my husband had a glass of sherry and asked to put in on the room tab. Yet they called our room at 11pm at night. Approximately 2 hours after my husband drank the sherry to request him to pay for the sherry. This broke our sleep (after a long day). Very unnecessary and staff didn't / couldn't use their discretion. But rather followed protocol over customer service. And thinking about the guests needs / inconvenience. This was laughable cos bill for the sherry was a mere ZAR 28.

Overall. I feel this hotel is cuttings costs and compromising on quality. I will not return here. And definitely do not recommend this hotel. Def not value for money.

Stayed: June 2017, travelled as a couple
1  Thank Kashma R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Siphiwe M, General Manager at Protea Hotel by Marriott Bloemfontein, responded to this reviewResponded 21 June 2017

Dear Ms. Kashma,

Thank you for sharing your experience on Trip advisor.

Please accept my sincere apologies for the inconvenience that you experienced with the service from our STAFF. The overall hotel service has been addressed with the hotel TEAM. We are extremely saddened by your feedback about your experience in the restaurant. I confirm therefore that your comments have been followed up with the Food & Beverage manager and his TEAM. Remedial action has been taken to ensure that our GUESTS are not inconvenienced in this way again.

We hope to have an opportunity to better your experience with us whenever your travels bring you back to Bloemfontein.

Sincerely,

Siphiwe Masete
Protea Hotel by Marriott ® Bloemfontein

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 June 2017 via mobile

The hotel cares about their guests even when you're difficult to be handled they soften and sweeten you with their magic care... Im very grateful to be the guest of Bloemfontein Protea Hotel and feel at home away from home.

Stayed: June 2017, travelled solo
Thank Percy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Siphiwe M, General Manager at Protea Hotel by Marriott Bloemfontein, responded to this reviewResponded 17 June 2017

Dear Percy S,

Thank you for taking the time to post your comments on Trip Advisor after your recent stay at the Protea Hotel by Marriott® Bloemfontein.

Thank you for the kind words about the STAFF of Protea hotel Bloemfontein. They will be delighted to hear this.

Upholding our commitment to provide a memorable experience with exceptional service, we hope to have you stay with whenever your travels bring you back to Bloemfontein.

Kind regards,
Siphiwe Masete
General manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2017

If you want to see the spirit of ubuntu at work come to this hotel. Every staff member is friendly and greets everyone. From the garden guy, to the cleaner, the receptionist, housekeeper, at the kitchen and dining hall - everyone greets. They do so in a friendly manner, making you feel important. That cannot help but rub off amongst tenants. Breakfast is good with a wide selection of tea, juice and cereal. Was hoping to have oats though but they had run out. The wifi was good, the rooms were clean and I also liked the complimentary sweets. The shower was enjoyable and the bed was warm. I loved the food as well, very well prepared and presentation was good.

Room Tip: Sit back and relax
See more room tips
  • Stayed: May 2017, travelled on business
    • Location
    • Rooms
    • Service
Thank Violet M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Siphiwe M, General Manager at Protea Hotel by Marriott Bloemfontein, responded to this reviewResponded 3 June 2017

Dear Violet M,

Thank you for sharing your experience on Tripadvisor. I am delighted to hear that you were happy with the service that you received from the Protea hotel by Marriott TEAM. Your commendations are highly valued, and I wish to assure you that we have congratulated the TEAM for doing such an outstanding job!

We hope to have an opportunity to welcome you back to the hotel.

Sincerely,

Siphiwe Masete
Protea Hotel by Marriott Bloemfontein

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Bloemfontein hotels
1.3 km away
Protea Hotel Bloemfontein Willow Lake
1.2 km away
City Lodge Hotel Bloemfontein
City Lodge Hotel Bloemfontein
#4 of 25 in Bloemfontein
96 reviews
0.4 km away
Anta Boga Hotel
Anta Boga Hotel
#2 of 25 in Bloemfontein
124 reviews
Show Prices
Show Prices
Show Prices
4.7 km away
Road Lodge Bloemfontein Airport
Road Lodge Bloemfontein Airport
#14 of 25 in Bloemfontein
20 reviews
6.3 km away
Aha Bloemfontein Hotel
Aha Bloemfontein Hotel
#9 of 25 in Bloemfontein
102 reviews
1.9 km away
Hobbit Boutique Hotel
Hobbit Boutique Hotel
#8 of 25 in Bloemfontein
53 reviews
Show Prices
Show Prices
Show Prices

Been to Protea Hotel by Marriott Bloemfontein? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Protea Hotel by Marriott Bloemfontein

Address: 202 Nelson Mandela Drive | Brandwag, Bloemfontein 9301, South Africa
Region: South Africa > Free State > Bloemfontein
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 25 Hotels in Bloemfontein
Price Range: RM241 - RM503 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Protea Hotel by Marriott Bloemfontein 4*
Number of rooms: 94
Official Description (provided by the hotel):
Protea Hotel by Marriott Bloemfontein - A Touch of Class in the Heart of the Free State. The modern 4-Star Protea Hotel Bloemfontein is set in secure landscaped gardens and situated on Nelson Mandela Drive, in the heart of Bloemfontein's business district. After a strenuous day at the office, arrive back at the hotel and make your way to the swimming pool and terrace. Order a drink from the bar, relax and embrace this ideal setting in the City of Roses. Now that the scene has been set, enjoy a magnificent evening in the Amoretta Restaurant before turning in for the night to one of our luxurious bedrooms, offering crisp linen and separate bathroom and shower. Sleep in and take advantage of the easy access to national roads, the CBD, University of Bloemfontein and close proximity to the airport. The Protea Hotel Bloemfontein is an ideal venue for the overnight traveller and corporate executive alike. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Marriott, Agoda, Hotels.com, Booking.com and HotelQuickly so you can book your Protea Hotel by Marriott Bloemfontein reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Protea Hotel Bloemfontein
Protea Hotel By Marriott Bloemfontein Africa

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing