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Reviews (903)
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All reviewslong streetpedestrian mallhi expressst georges mallcentral locationper daybudget hotelgreen market squaregreenmarket squarecompany gardenswalking distancestayed at this hotel for nightsreception staffdouble bedtable mountainnight lifebreakfast buffet
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63 - 68 of 903 reviews
Reviewed 26 August 2017

Excellent. Rooms great. Service of staff very good. Friendly and helpfull. Food very good. One of my better experienced for the money we paid. Wifi. Nice shopping in area. Will def stay here again in future

  • Stayed: August 2017, travelled as a couple
    • Cleanliness
Thank Sw170876
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this reviewResponded 28 August 2017

Dear Sw170876
Many thanks for your wonderful review of our hotel. I am so pleased to read that we are one of your better experiences.
We look forward to being of service to you again in the future.
Kind Regards
Judy Coleman - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2017 via mobile

We just spent 3 nights here to explore Cape Town. The hotel is ideally suited for that. Friendly staff all around. The breakfast was very good and the room was big enough for 4 people. They parked the car for us and it was very easy.

Stayed: August 2017
Thank heikodahse123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this reviewResponded 17 August 2017

Dear heikodahse123
Thank you so much for the very positive review of our hotel. I am so pleased to read that the hotel met your requirements and expectations and that you found the complimentary Express Start breakfast to be good.
I do hope that we have the opportunity to welcome you back again in the future.
Kind Regards
Judy Coleman - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2017 via mobile

Holiday inn Express Cape town... the hotel is a little bit old fashion however rooms are kept very well. Parking facility in the premise and breakfast always included... Good choice and we shall be back

Stayed: August 2017, travelled with family
Thank Paolo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this reviewResponded 14 August 2017

Dear Paolo M
Many thanks for taking the time to complete a review of our hotel.
We value all guest feedback and use this to continuously improve our offering at this hotel.
I do hope that we have the opportunity to welcome you back again in the future.
Kind Regards
Judy Coleman - General Manager

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Reviewed 11 August 2017

Stayed at this hotel for 3 nights while visiting Cape Town. Although not on the waterfront, the hotel is located downtown, close to many of Cape Town's tourist attractions (Castle of Good Hope, Company's Gardens, Bo-Kaap, Long Street, Iziko Slave Lodge, etc.).
Room was standard Holiday Inn Express (no surprises here) but was lacking storage place (no cupboard to store clothes, but rather just some shelves and open hangers).
As I am an IHG reward club member, got free WiFi which was fast and very good.
Breakfast was fine and dining room was comfortable.
Staff was extremely polite and helpful.
Highly recommend staying here if you don't mind not being on the waterfront and want a decent hotel in the city centre.

Stayed: July 2017
1  Thank RannTel-Aviv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this reviewResponded 14 August 2017

Dear RannTel-Aviv
Many thanks for the wonderful review of our hotel. I am so pleased to read that the location suited your requirements. Your very kind comments relating to the team is much appreciated and will be shared with them.
I do hope that we have the opportunity to be of service to you again in the future.
Kind Regards
Judy Coleman - General Manager

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Reviewed 5 August 2017

The reception staff were very helpful and we were very appreciative of an early check in after our overnight flight.
The room was not large but had all facilities. Breakfast buffet had good choices. Location was very good with the handicraft markets outside and the ATM close by. The hotel offered a security person to accompany us to the ATM but we found there were security guards outside the ATM enclosure.when we needed to use. The manager was very kind when I had a robbery of a gold chain in the street and arranged for the police to come to me so I could give my report.
My impression was this hotel was a great place to stay, with easy access to shops and restaurants.

Stayed: January 2017
Thank JanCba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this reviewResponded 7 August 2017

Dear JanCba
Thank you so much for taking the time to provide us with feedback regarding your experience during your recent stay. I am so sorry to hear of the unfortunate incident regarding your gold chain but I am pleased to read that my management assisted you with this matter.
Many thanks for your kind comments relating to the impression that you have of the hotel.
I do hope that we have the opportunity to welcome you back again in the future.
Kind Regards
Judy Coleman - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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