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“the breakfast was amazing”

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Queen Victoria Hotel & Manor House
Ranked #14 of 111 Hotels in Cape Town Central
Certificate of Excellence
Reviewed 26 April 2017

buffet of fresh fruits, deli meats, and fresh rolls , muffins etc. followed by excellent hot breakfast of your choice including full English breakfast as well as eggs benedict etc. a meal for a whole day.

Room Tip: we were upgraded from another hotel undergoing renovation so we got first floor which had less priva...
  • Stayed: April 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank mark s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheunieMarais, General Manager at Queen Victoria Hotel & Manor House, responded to this reviewResponded 27 April 2017

Dear mark s

Thank you very much for taking the time to write a review on your recent Queen Victoria experience. The team and I are thrilled to learn that you had a memorable meal with us and enjoyed the cuisine of our dedicated chef team. We sincerely hope to welcome you back in the near future.

Kind regards

Theunie Marais

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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29 - 33 of 708 reviews

Reviewed 26 April 2017 via mobile

We had a great three nights stay in this ideally located hotel. Michaela, the receptionist we most dealt with, could not have been more helpful. She booked excursions for us and gave us great advice. Our breakfasts were fabulous as was the service. We ate out in the evenings because the V&A Water Front has so much atmosphere. We took the hop on hop off bus which was ideal for going on the cable car to Table Mountain - unmissable. On the second day we took a taxi to the Bo Kaap, had a long leisurely wander around the city centre and walked back to the hotel - a schlep but we like walking and it was doable.

Stayed: April 2017, travelled as a couple
Thank Dilolwa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheunieMarais, General Manager at Queen Victoria Hotel & Manor House, responded to this reviewResponded 27 April 2017

Dear Dilolwa

Thank you very much for taking the time to write a review on your recent stay at the Queen Victoria Hotel. The team and I are thrilled to learn that you had a memorable experience with us and that the dedicated team took such good care of you during your stay.

We look forward to welcoming you back again soon to create another memorable experience with us, so on your next visit please do let reservations@newmarkhotels.com know so that we can make your next Queen Victoria stay unforgettable.

Kind regards,

Theunie Marais

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Reviewed 24 April 2017 via mobile

We recently spent 6 nights at this hotel . ( room 1309 ) .The room was spacious with a ensuite bathroom .The bathroom had twin sinks .The hotel is in the Waterfront district of Capetown.it is in a quiet location but only across the road from all the action ..the staff are very friendly .The restaurant serves excellent food .the enclosed photo is the view of Table mountain from our room .

Stayed: April 2017, travelled as a couple
Thank Peter H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheunieMarais, General Manager at Queen Victoria Hotel & Manor House, responded to this reviewResponded 27 April 2017

Dear Peter H

Thank you very much for taking the time to write a review on your recent stay at the Queen Victoria hotel. The team and I are thrilled to learn that you had a memorable stay with us and enjoyed the hospitality of the dedicated team.

We look forward to welcoming you back again soon to create another memorable experience with us, so on your next visit please do let reservations@newmarkhotels.com know so that we can make your next Queen Victoria stay unforgettable.

Kind regards,

Theunie Marais

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 April 2017

The entrance by car is from Portwood Road, connection to the Waterfront and its shops and restaurants is via a short pedestrian walkway. Easy and secure parking on the premises. We stayed 3 nights in a suite room with nice views over the VA Waterfront, the city and Table mountain. The hotel, although so close to the Waterfront, is actually quiet and relaxing. Our room had a good size and was well appointed and clean. Breakfast is served in the restaurant on the ground floor. Choices from the buffet were limited, but a selection of cooked breakfasts can be ordered. All staff were courteous and helpful. Special thanks go to the general manager for the room upgrade and to the doorman.

Pro: Location, comfort and quality of service
Con: Room rates at the upper end of the scale, pool at adjacent hotel

  • Stayed: March 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Herbert E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheunieMarais, General Manager at Queen Victoria Hotel & Manor House, responded to this reviewResponded 27 April 2017

Dear Herbert E

Thank you very much for taking the time to write a review on your recent stay at the Queen Victoria Hotel. The team and I are thrilled to learn of your memorable experience with us. The upgrade was only a pleasure.

We look forward to welcoming you back again soon to create another memorable experience with us, so on your next visit please do let reservations@newmarkhotels.com know so that we can make your next Queen Victoria stay unforgettable.

Kind regards,

Theunie Marais



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Reviewed 15 April 2017

Everything about this hotel is 5 star. The exceptional customer service was the best we received in our week long trip to Cape Town. A big thank you to the reception team, especially the lovely doorman and to Mayo for the brilliant Long Island Iced Teas and to Mr B for his first class customer service - it was great to meet you both. And the food, drinks and service at the DASH restaurant was second to none. We enjoyed every minute of our stay - thank you.

  • Stayed: April 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank CJManc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheunieMarais, General Manager at Queen Victoria Hotel & Manor House, responded to this reviewResponded 16 April 2017

Dear CJManc

Thank you very much for taking the time to write such a detailed review on your recent visit to the Queen Victoria hotel. The team and I are thrilled to learn that you had a memorable stay with us and that you enjoyed the hospitality of the team and all the facilities of the hotel. Thank you for the feedback on the dedicated team members, this will be passed onto the team.

We look forward to welcoming you back again soon to create another memorable experience with us, so on your next visit please do let reservations@newmarkhotels.com know so that we can make your next Queen Victoria stay unforgettable.

Kind regards,

Theunie Marais

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Queen Victoria Hotel & Manor House

Address: Portswood Close, Portswood Ridge | V&A Waterfront, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Cape Town Central
#7 Business Hotel in Cape Town Central
#11 Romantic Hotel in Cape Town Central
#14 Luxury Hotel in Cape Town Central
#34 Family Hotel in Cape Town Central
Price Range: RM1,230 - RM3,749 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Queen Victoria Hotel & Manor House 5*
Number of rooms: 35
Official Description (provided by the hotel):
Queen Victoria Hotel & Manor House is a luxuriously appointed, deluxe boutique hotel in the Portswood Ridge Precinct in the Victoria & Alfred Waterfront, Cape Town. The hotel not only encapsulates the luxurious style and attention to detail that defines small, luxury retreats around the world but also enjoys a unique location. The hotel has 35 luxurious rooms and suites, including a presidential suite with a generous terrace for al fresco entertaining. From the food and beverage offering at Dash, the hotel’s restaurant and cocktail bar, to the interior aesthetics, the Queen Victoria Hotel embodies exquisite international flair that is fused with local flavour. The Manor House is adjacent to the Queen Victoria Hotel - and is a butler-serviced 4 suite boutique hotel. ... more   less 
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Also Known As:
Queen Victoria Hotel & Manor House Cape Town, South Africa

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