We hired two cars for our wedding day.
The pick up times were confused by the company from the start.
Just when we thought clarity had been reached, both cars showed up at the same time (not what was eventually specified) and then insisted upon leaving as soon as possible despite the cars having being booked for a full hour and our journey only going to be an absolute maximum of 30 minutes.
The groom arrived early at the destination (after having to give directions to the driver) and the his car left after 10 minutes, well within the hour that the car was hired for.
The bride too arrived early at the destination, and with 25 minutes still owing to her in the car, the driver insisted she get out at the destination for all the arriving guests and possibly the groom to see.
It took the bride having to get very upset before they were willing to allow her to remain in the car until the end of the hour for which the car was hired.
The drivers' unwillingness to provide the service that was promised by the company nearly resulted in the wedding day being ruined.
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