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Reviewed 22 January 2013

I was on a business trip to Cape Town and booked into Radisson for 3 nights. Due to some mess up from my Travel agent the rooms were not covered with breakfast. However it took them about 1 hour to sort this out internally and my questions went unanswered for most of the time. Until one person came up to me and reassured that it would be sorted and requested for me to wait in the room, I was left hanging at the lobby with an inept check in person
The rooms are quite big, cleaned and serviced every day. Try getting the sea view room as they have a spectacular view of the V&A waterfront
The breakfast was not really filing, twice I visted the buffet and found the eggs and beans cold.
Service was good however
Overall, I think location wise the hotel is amazing but I wish you better luck than me at the reception

  • Stayed: January 2013, travelled on business
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1  Thank AnjuPurushot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael R, General Manager at Radisson Blu Hotel Waterfront, Cape Town, responded to this reviewResponded 28 January 2013

Dear Anju Ashish,

Thank you for sharing your experience with us and other viewers.

We trust that on your return we will be granted the opportunity of meeting and even exceeding your expectations.

Best regards
Michael Rathgeb
General Manager

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Reviewed 18 January 2013

I went to SA in month of November and stayed at Radisson Blu for 3 nights. The Experience in the Suite, The View, The service was great. It did provide Shuttle service between key points and the concierge was very helpful in planning our stay.
Overall a wonderfull experience.

Room Tip: The Sea facing rooms will definitely pep up your stay
  • Stayed: November 2012, travelled as a couple
    • Value
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Thank EktaTejwani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael R, General Manager at Radisson Blu Hotel Waterfront, Cape Town, responded to this reviewResponded 28 January 2013

Dear Ekta Tejwani,

Thank you for your taking the time to share your experience and positive comments with us and other viewers.

We look forward to welcoming you back when next your travels bring you to Cape Town!

Best regards
Michael Rathgeb
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2013

This is a high class hotell without being showy. We stayed in a nice corner suite for 2 nights and we enjoyed it very much. They had just omitted to tell us that for Christmas eve there was a set menu in the restaurant. We didn't like the menu so we walked to an excellent restaurant just 500 meters from the hotel.

Negative was that there was a lot of roomservice plates and glasses outside the rooms... on the floor. Guessing staff weren't quick enough taking them away, but it made for a somewhat shabby imression at times.

Room Tip: Allthough the suites in the middle with sea view are larger they don't offer the fantastic view from the bed as the smaller suites do.
  • Stayed: December 2012, travelled as a couple
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Thank TripTrappTrull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael R, General Manager at Radisson Blu Hotel Waterfront, Cape Town, responded to this reviewResponded 28 January 2013

Dear TripTrappTrull,

Thank you for taking the time to deliver your comments and sharing your experience with us and other viewers.

We further appreciate your additional feedback, this has been noted and will be constructively dealt with.

We trust that on your return to Cape Town that we will be granted the opportunity of meeting and even exceeding your expectations.

Best regards
Michael Rathgeb
General Manager

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Reviewed 13 January 2013

The very expensive sea facing rooms are a great place to wake up and if you are lucky watch dolphins swimming in the bay.
You really want to be on the left hand side of the hotel where the view is uncluttered.
Bar and Breakfast area also offer very pleasant setting.
Check in staff very poor whilst bar staff are excellent. Very strange.
Spa good.
Would never stay here is it wasn't in one of the sea facing rooms.

Room Tip: If you are going to spend the money on a sea facing suite make sure you ask for one on the left hand side. I wouldn't stay here in a non sea facing room.
  • Stayed: January 2013, travelled as a couple
    • Value
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    • Sleep Quality
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Thank CME999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael R, General Manager at Radisson Blu Hotel Waterfront, Cape Town, responded to this reviewResponded 28 January 2013

Dear CME999,

Thank you for sharing your experience with us and other viewers.

Thank you also for the positive comments about our hotel, location, spa and our excellent bar staff. In addition we appreciate the comment regarding the check in staff and this will be constructively dealt with.

We look forward to welcoming you back when next your travels bring you to Cape Town.

Best regards
Michael Rathgeb
General Manager

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Reviewed 12 January 2013

Beautiful spot on the sea, waves crashing, lovely! We had a two bedroom sea facing suite which was a most magnificent room.

Everything was really clean & comfortable.

Staff were really friendly and helpful, although I do agree with other reviewers, delivery of food/drinks in the bar/restaurant was a little slow. Another really strange thing, they have a day menu which they cannot make any items in the evening, e.g. club sandwiches; apparently the evening chef cannot make these. Food however that we had here was very good.

We will be back as it is a most convenient good hotel, very easy to get around.

Room Tip: Sea facing
  • Stayed: January 2013, travelled with family
    • Value
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Thank Gunda_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael R, General Manager at Radisson Blu Hotel Waterfront, Cape Town, responded to this reviewResponded 28 January 2013

Dear Gundy_10,

Thank you for taking the time to deliver your comments and sharing your experience with us and other viewers.

We pleased to know that the room had met your expectations, thank you for the further feedback regarding the service in the restaurant this will be dealt with accordingly.

We look forward to welcoming you back when next your travels bring you to Cape Town.

Best regards
Michael Rathgeb
General Manager

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