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“We had an amazing family holiday in a fabulous...”
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Villa Surya ~ tropical, exotic, tranquil 'hideaway' in East-Bali ~ Candidasa area (approx.10km)
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Villa Surya ~ tropical, exotic, tranquil 'hideaway' in East-Bali ~ Candidasa area (approx.10km)
Villa Surya ~ tropical, exotic, tranquil 'hideaway' in East-Bali ~ Candidasa area (approx.10km) Villa Surya ~ tropical, exotic, tranquil 'hideaway' in East-Bali ~ Candidasa area (approx.10km)
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Very good
20 reviews
Villa Surya ~ tropical, exotic, tranquil 'hideaway' in East-Bali ~ Candidasa area (approx.10km)
Villa Surya ~ tropical, exotic, tranquil 'hideaway' in East-Bali ~ Candidasa area (approx.10km)
Villa Surya ~ tropical, exotic, tranquil 'hideaway' in East-Bali ~ Candidasa area (approx.10km)
Wake up to our view of Tranquility
Poolside Suite to Pool Terrace cared for my Alit
View down from Mezzanine Terrace
Pool Area to Poolside Suite and Living Room
Poolside or from the Bale Begong - beauty everywhere
Mezzanine Suite Teak KIngsized Bed
Mezzanine Suite Teak Daybed/ Single Bed
From the fishpond through the flowers
Living room formal dining area
Mezzanine Balinese open air shower/bathroom
Bath with a view - Mezzanine Suite
Seating Mezzanine Suite
Pool and Fish Habitat
Poolside Suite with flowers
A good place to 'work'? Poolside Terrace
Poolside Suite seating
Paddie A/C Suite with ensuite, private terrace and open air Bali style bathroom
12 meter 'Meditation' swimming pool, cool water with mood lighting at night
Our 'crowded' beach
Bringing in the rice harvest in front of the villa
Villa Surya and Holy Mount Agung
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Overview
Villa -
3 Bedrooms, 3 Bathrooms, Sleeps 5
Candidasa, Karangasem, Bali

Reviews from our community

Very good - based on 20 reviews
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Reviews from our community

Date | Rating
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Honest-Ho...
Kuala Lumpur, Malaysia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“We had an amazing family holiday in a fabulous place with amazing people”
Reviewed 14 April 2012 for a stay in December 2011

We wanted to experience the real Bali and have a family holiday we all enjoyed and that is exactly what we got! Villa Surya is beautiful and the staff warm and welcoming. The white sand beach, just a 10 min drive away provided relaxing and lazy days by the beach. We hired a car for part of the holiday and a driver at other times. Both worked equally well. Villa Surya would work equally well for families or couples. If you are looking for night life this is not the place for you. If you are seeking a fun, cultural Bali experience, it does not get much better!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The Villa and it's location is truly beautiful
Liked least: Nothing
Travelling group: Family with Young Children
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
16 Apr 2012
We are all so grateful for your kind words of praise. It was lovely to meet you, your partner and the two lovely little girls.

Some people come to Bali looking for peace and relaxation, some want adventure and partying, others are looking for cultural discoveries or just plain love (Eat, Pray, etc.).

You guys got it all!

And if I could just bottle what you brought I would pass it out to every guest that we have.

Helping you and your family to make each day of your stay special and filled with new and wonderful experiences is one of the most rewarding things we have ever done.

It was pure pleasure seeing the kids try their best to imitate Ketut's professional weaving of the day's offerings or helping in the kitchen and learning some Balinese cooking arts.

You enjoyed the help and instruction of our private Yoga teacher as your partner was running up and down Mount Agung.

There's still lots more to do so please come and visit us again - Alit, Ketut, Kadek and I say "Om Swastiastu".
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aanya-11
Sydney, Australia
1 review
“Good but need transport”
Reviewed 1 February 2012 for a stay in January 2012

Great place but a bit isolated....you would do best to have a car or motorbikes if you choose to stay here or you will need to pre plan everything you do with the staff and drivers....not so spontaneous.
Also there is nowhere to really sit outdoors undercover if it rains for a few days in a row, which it can do in the wet season easily.
We were also a bit frustrated being asked what we wanted to eat for breakfast just as we had finished dinner or for dinner and lunch as we had just finished breakfast. We were too full to decide and it seemed that they had most things frozen anyway so would be easy to decide an hour or so beforehand or for more complex dishes to say on the menu that you need to order a day/few hours in
advance.
The owner also turned up to make sure things were all ok which was sweet but his sense of timing was poor as we had just met our family there who we had not seen for a year and wanted to talk and catch up... and then he turned up at dinner time and talked through that also. It would be a good idea for him to ring ahead to check with staff as to whether guests would like to be visited and when. As it was hard to get the message through to him without being completely blatant.
The Beach here is also not so good. You will need to drive or be driven to white sand beach.
The pool was fantastic and great for cooling down a few times a day.
The staff are great also...really very sweet. The Manager Ketut however seemed to not enjoy her job so much..bit truculent for some reason.
I am sure the house would suit many better than us.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: the pool
Liked least: having to order meals so far in advance...when just eaten and not sure of plans for the day
Travelling group: Family with Young Children
Would you recommend this hotel to a friend?   No.
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
7 Apr 2012
Villa Surya is off the beaten track - for tourists, and frankly that is something we are quite proud of. If you want to be surrounded by Germans, French or Americans (and we love them too!) we suggest you go to those countries - I'm told there are many of them there. Villa Surya is in the heart of the rural Balinese village of Jasri a suburb of Amlapura whose town market is 2 minutes away, the Water Palace at Ujung is 5, Candi Dasa is 8 minutes by car and for the majority of our guests they love this immersion in the Balinese environment - transport is necessary, but it's also necessary when staying in Manhattan. If you don't want to use transport you are welcome to walk, bicycle or possibly choose the resort option - we are a private luxury villa.

Frankly I'm baffled by the "no seating area" complaint - there is a large roofed and lighted Bale or Gazebo (pictured on the add) with 4 large bean bags and a coffee table next to the pool and also further covered seating under the (2m x 4m) roof by the living room entrance with 2 outdoor recliners and a coffee table. In all honestly I think that the rain was probably the real problem with their stay (during the rainy season!), not the facilities.

All food is best fresh and Balinese particularly but we naturally also keep a supply of frozen fries, chicken nuggets, sausages, etc on hand for those that prefer food from home. Now if our guests only order things that we have frozen it would be foolish to rush off to buy them again. We encourage our guests to be adventurous and try the vast range of fresh cuisine, be it fresh fish, pork or Indonesian vegetables and specialities on daily offer at local markets but none of our guests will be forced to be "adventurous" at Villa Surya.
I turned up at the wrong time - well, in my humble defence I would like to say that the only "average" review that we have had so far was highlighted by the statement that I was only interested in the money and didn't come by once - with me being in the UK at the time a quick visit was not possible, but I do like money...
When I am on Bali I do come by regularly to check with the guests, their wellbeing and comfort and also to advise on things to do, what to be careful of, etc, etc and all of our guests so far seemed to be happy and glad of the advice, help and care offered. I guess it is not possible to make something correct for all people - there will always be chalk and cheese. When on Bali I will continue to turn up on occasion and help out - if you don't want me there please just say and I'll hang out at the beach instead...:O) I will not be offended - promise!

With this being our first year in business we expect to make mistakes and also to learn from them. So please come back and give us a(nother) chance - when it's not raining?
Cheers Mark
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johanna A
Newton Abbot, United Kingdom
1 review
“Perfect Holiday - Beautiful Villa - Stunning Setting”
Reviewed 12 December 2011 for a stay in December 2011

Wow! What a fantastic holiday. We absolutely loved our stay here. The
Villa is huge, the pictures do not do it justice... there is simply
nothing better than waking up in the immensely comfortable and large
beds of the Villa only to then enjoy a freshly made breakfast on the
terrace overlooking the rice paddies and ocean. Breathtaking! The
staff were wonderful, like magic they appeared whenever we needed
anything, but most of the time we felt like we had the Villa all to
ourselves.

To begin with we used the Villa as a base for exploring Bali and made
several trips all over the area with the driver Made, who had some
hilarious stories to share with us - we enjoyed his company - but
after a little while we found ourselves putting off plans in order to
stay at the Villa and relax all day in sunshine with the lovely breeze
blowing from the sea. If this is your first time coming to Bali let me
tell you it is HOT, but the Villa seems to be in an uncanny spot that
remains nice and cool because of the sea breezes.

The pool is simply lovely, and a very decent size and every morning
lovely Alit - the guy for everything - cleans it so I could not
disagree with the comment down thread more.

Amlapura and Candidasa are both just around the corner so its very
easy to get to anything you might need - which is unlikely since the
staff at Villa Surya will happily do/get everything for you. It is
nice to pop over to Candidasa in the evening for dinner and some
drinks. And I would like to point out that the area in which Villa
Surya is, allows you to really see the "real Bali" as opposed to the
South and places like Kuta with its McDonalds and Starbucks. In fact
from Villa Surya we drove along the remote coastal road up to Amed and
besides the stunning scenic views we really got to see how most of the
Balinese live and were quite the attraction to all the smiling waving
Villagers.

I could not recommend Villa Surya more, it is a beautiful building
with great interiors and spectacular views located ideally for
exploring the island and relaxing. We will definitely be returning to
Villa Surya, thank you so much for a fantastic holiday!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: With Friends
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
7 Apr 2012
Thanks very much hope you got over your jet-lag. The more you do it the easier it gets. Or driver Made will take you up Agung next time and trips to Renjani on Lombok are only recommended during the dry season and best combined with a trip to the Gilis,means "islands" in Lombokese in Balinese the same is "Nusa" - end of the lesson.

See you again soon. Mark, Petra, Ketut, Alit and Kadek (Wayan is now in charge of security and sleepless nights)
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shanghai, China
Reviewed 21 November 2011 for a stay in September 2011
1
person found this review helpful

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The house staff
Liked least: The pool
Travelling group: With Friends
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
25 Nov 2011
Dear Reviewer,
Many thanks for your somewhat subjective review, if nothing else it goes to prove the honesty of this entire review system.
May we say your stay with us has become the stuff of local legend due in part to your immediate stress testing of the entire villa's electrical system. 5 minutes after arrival you had already turned on every light (including the pool's in the middle of the day!) and with the final edition of the hair dryer(s) the safety in the junction box finally popped. Not satisfied with one "successful" attempt to fox the electrical supply you then repeated it - again "successfully".
Our good driver Made was brought to the edge of madness by up to 3 trips to Kuta daily (round trip time 4 hours) where members of your party became lost overnight and previously ordered and prepared dinners where ignored and forgotten. Upon finally leaving our humble abode for your next destination, guess where... Kuta, you immediately called Made while he was still in return transit and demanded that he return and pick your party up again as you were unhappy with your new accommodation - he respectfully declined.
As to the pool - that was just simple bad luck. Just prior to your visit Bali had had a week of terrible weather with torrential rains and the first actual tornado in Denpasar in living memory. Of course the pool was full of leaves (from our poor frangipani) and much debris had been washed into the pool also. This was all removed as quickly as it was possible to do within the time of your stay.
All of our guests are furnished with our personal telephone numbers (and it is also displayed on the advertisement) for use in any situation that they feel warrants calling us but we received no such call from you and also not from our staff who learned felt that us being in the UK meant we could not do much about leaves in the pool, although we would have welcomed the chance to talk with you about your issues and have now advised our staff to always inform us when any guest seems unhappy or has an issue which is unresolved.
As to our grounds: As stated in the advertisement the villa is placed in the middle of a coconut palm orchard and the local community values very highly the produce of these trees, which we donate freely. As with all trees things like leaves and fruit fall out of them occasionally and therefore we have decided to keep half of the area as producing trees and for the other half that surrounds the villa the trees are cleaned and all nuts and old leaves are removed on a bi-weekly rota. This is a safety measure to protect our guests. Therefore we actively discourage anyone spending much time in the "productive" section of our gardens - but it is still lovely to look at and is a major part of the tropic idyll that is Bali and we are sorry this went unappreciated.
All in all it seems a pity that you had such a poor experience with us and Bali but we hope that in retrospect you may reconsider and give Bali and perhaps us another chance - Made will pick you up, promise!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
US
Reviewed 21 November 2011 for a stay in October 2011

How easy was it to book the property? How easy was key pickup/access to the property?
Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Liked best: Learning about the food and culture of Bali.
Liked least: A little remote. You need a driver.
Travelling group: Extended Family
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
30 Nov 2011
Thanks for taking the time to give us a great review - Please come again!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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