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“We arrived to find it closed”

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Rooney's Boutique Hotel
Ranked #188 of 440 Hotels in Buenos Aires
Reviewed 30 April 2017

We also arrived at this hotel having made a booking and expecting to stay. We gained access but there was nobody on reception. In the end someone staying there long term helped us to find another hotel and get a taxi.

Just like to say - if you read this we send a big THANK YOU ever so much to that young man. It is nice to know that such kind helpful people still exist in big cities

Room Tip: Do not try booking this hotel it can't be relied upon
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  • Stayed: April 2017, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank UnA-productions
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 541 reviews

Reviewed 19 April 2017

We arrived at this hotel and managed to gain access only to be told the hotel had closed 3 weeks before!
Apparently the had notified the appropriate organisations, but the news some how hadn't been passed on to our travel agents. Our taxi had dropped us off and left, so we were stranded with our large suitcases in the rain, in the center of Buenos Aires, in a rather intimidating area. Fortunately the Savoy is just around the corner which somehow seemed a much more lively area and we managed to get a good deal by booking on Expedia (better than booking at the reception)

  • Stayed: April 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Tali_Wxm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2017

We were supposed to stay in this hotel on 9 April for one night but did not get access to hotel we tried the door bell and tried ringing the hotel by phone but no success . On second thought it was a blessing in disguise. Fortunately we had a tour guide with us the took us to an other hotel.
Please avoid the area not nice quite intimidating.

  • Stayed: April 2017, travelled as a couple
    • Location
Thank Giges
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2017

We have stayed in small hotels like this before, full of character and yes, perhaps a few quirks, but all being said we felt safe, comfortable and thankful we had such lovely ladies, especially Roxanne, looking after us.

We had no problem finding the place and I liked that the front entry was locked so you had to announce that you were there. They have their own button on the wall. Once inside it is up a few steps to reach the elevator and yes it is an old elevator but it works - as long as people close the two doors - if people just leave them open then this old girl will not run.

There were three couples in all in rooms 5, 8 and 13 as we were there for three nights before flying to Mendoza and the Uco Valley. 5 and 8 had a/c challenges, not as cool as we would like while our friends in 13 basked in cooling glory. They did offer to move us to other rooms but we declined so in part it is our fault. Being so very hot in BA once we did get back to our room it seemed perfectly fine even if not working at full capacity. I do think that a combination of ceiling fan - especially since the ceilings are so high - and the a/c working would have been perfect. On the front of the building where 5 and 8 are, it can get noisy at night so you cannot open your windows. (note to everyone who travels - always bring earplugs- they really do help)

For breakfast it was continental, nothing hot, but it hit the spot and the coffee was very good. It was a good place to sit and chat with the other guests as well.

It may not look that safe an area but we did a lot of walking down those streets and felt quite safe plus there are some wonderful cafes, bars and restaurants to eat at and really beautiful architecture from days gone by. At night we didn't do too much walking as we were all bagged from our daily walking tours. Once you get your bearings you really are in a good spot for walking to other areas.

Roxanne was a joy to work with and so happy I met her...she is from South Africa and has a real joy and passion for helping people. She was there to arrange cars for us and a package I had to send off after we left....they was another young lady who was also very helpful and in the evenings a fellow who was the same. They have good staff here.

Yes a bit quirky but I have stayed in hundreds of hotels over the years and each one makes up our travel memories, for better or for worse. This one would rate 'for better'.

Room Tip: Rooms facing street can get noisy - always bring earplugs when you travel!
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  • Stayed: February 2017, travelled with friends
    • Value
    • Rooms
    • Service
Thank ICanTravelPanama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2017

Spent two nights here, and it is not a boutique hotel. A period building and old furniture and interior decoration do not make it so. Rather, I would describe it as run-down, and slightly shabby. Access to the hotel floor of the building is via an old-stye cage lift, which actually was fine, if a little tight for two people with large suitcases and backpacks. Be aware that there are two or three steps to go up from street level to the ground floor of the building. We found the helpfulness of the staff to be somewhat variable - a couple were excellent but others, including what we took to be the manager/owner were completely charmless. Breakfast was pretty basic, and one morning when we needed it they were late opening the dining room. Overall, I think you can get much better value for money in BA.

Stayed: January 2017
Thank gloc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rooneys_Boutique, Manager at Rooney's Boutique Hotel, responded to this reviewResponded 13 March 2017

Dear gloc,

Thank you for choosing Rooney’s Boutique Hotel on your recent visit to Buenos Aires and for taking the time to share your experience on Trip Advisor. Your opinions and comments are noted, and we will use them to better our service in the future. We apologise for any inconvenience caused. We hope to see you in the future to give you a better experience and share the improvements we strive for daily.

Warm regards,
Management at Rooney’s Boutique Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Rooney's Boutique Hotel

Address: Sarmiento 1775 | 3rd Floor, Buenos Aires CP1042, Argentina
Region: Argentina > Capital Federal District > Buenos Aires > San Nicolas
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Airport Transportation
Hotel Style:
#53 Family Hotel in Buenos Aires
#59 Romantic Hotel in Buenos Aires
Price Range: RM 390 - RM 662 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Rooney's Boutique Hotel 3.5*
Number of rooms: 14
Official Description (provided by the hotel):
Just a few blocks from the Obelisco, Rooney's Boutique Hotel is located in the heart of Buenos Aires just off the main avenues of this pulsating city.Located in the former residence of the writer and poet, Leopoldo Lugones and amidst numerous milongas, tango schools, cafes, restaurants and theatres, this exceptional building has long been part of Buenos Aires' cultural landscape.Rooney's Boutique Hotel promises a relaxed and comfortable atmosphere with 14 lovingly designed and individual suites, a lounge bar, cafe and tango patio.Thoughtfully decorated throughout by designer Paula Piatti, we promise you an oasis of calm in a city that never sleeps.The exceptional location and the unique building, combined with free tango classes, make Rooney's Boutique Hotel the ideal choice for visitors who want an insight into the real Buenos Aires.Surrounded by the original milongas, Tango schools, theaters, cafes and restaurantes of Buenos Aires, guests will be able to soak up the rich culture of this fabulous city.Rooney’s also offers packages to its guests so that they can enjoy the best destinations of Buenos Aires and its surrounds during their stay at the hotel. Utilising our intricate local knowledge and mindful of the expectations of our guests, we are able to guarantee that you enjoy Buenos Aires to its full. ... more   less 
Also Known As:
Hotel Rooneys Boutique
Rooneys Boutique Buenos Aires

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