Terrazas is a typical Carilo Condo-Apartment Complex with multiple owners that rent out their units. This can be a very good option, provided you get the right unit. We just got back from a long weekend and have a very good experience in unit 1 "J", but had started off our stay in unit PB "D" (located on the ground floor) that was not that pleasant.
Terrazas has excellent staff that go out of their way to provide guests with a nice stay, and try to accommodate most requests promptly. However, since all units are independently owned, the level of maintenance, décor and equipment varies greatly from apartment to apartment. Also, units on the ground floor are subject to very relevant amount of noise from the apartments above (noise insulation is lacking), so this issue can get to be a true nightmare. 1st floor units have balconies which is a plus, while ground floor (PB) units have a small outdoor patio/garden. All units have their own private grills, something quite standard for Carilo apartments.
Terrazas also has an indoor Pool. While this is a mayor amenity, the heating during winter is not quite up to standards. The water temperature is just luke-warm and heating in the pool area is also just barely acceptable. Maintenance in general of common areas is OK, but could use improvements.
The staff is excellent and try very hard, where it not for the people here this place would deserve rating of Average. To sum it all up, make sure you get pictures of the unit you will be renting and make sure you make the right choice... that will be the difference between a very good or an unbearable stay....
- Official Description (provided by the hotel):
- 17 comfortable appartments in Carilo, sorrounded by woods, very close to the beach and walking distance from the pintoresque commercial area. Services include breakfast, linens and towels, daily cleaning service, WiFi, indoor heated pool, gym, massage booth, sauna, game room, parking, and in the high season activities for children and beach services (umbrella, beach chairs, activities and spa). ... more less