The hotel has made incredible renovations, overall the service is really good, the food at the restaurant is good as well.
We stayed at the Sangay Plaza area, beautiful view, right in front of the waterfall but also to the thermal pools which assist lots of people, which means lots of traffic, car alarms woke us up constantly and the beeping of the cars, so I will suggest that please change the windows for those noice proof, at least to this side; also the beds are hard, they have this orthopedic type = rock. That's the only complains I have.
I will stay here again but as long as they change the windows. More
- Free Parking
- Breakfast included