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Reviews (128)
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Reviewed 9 September 2017 via mobile

Part of the Grand Canyon west rim package. Cute place to have lunch. The ranch looks like an "old west" town. The restaurant was organized and the workers were pleasant and welcoming. There was a choice of baked chicken or BBQ ribs. I got the ribs and they were super delicious! We had our lunch at about 3:30 so it wasn't crowded. Awesome place!

Stayed: August 2017, travelled as a couple
Thank tike64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GCW_Marketing, Public Relations Manager at Hualapai Ranch, responded to this reviewResponded 9 September 2017

Thank you for visiting Grand Canyon West. We're glad to hear you enjoyed your lunch at Hualapai Ranch and especially the BBQ ribs. We appreciate your review.

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Reviewed 4 September 2017

We visited Grand canyon West specifically to experience the skywalk. We stayed overnight at a cabin. Reception staff there were very helpful because my wife was not able to walk too far and we were reallocated. The cabin was small and basic. No Fridge, no microwave no ice, wifi did not work (despite extensive attempts by the staff, and the router was in our cabin!). The lodges (26 of them) are located in the 'western town' which is very tacky. No one told us that not only is there no alcohol served in the 'saloon' but guards at the gate prevent people bringing it in. The so called saloon sells root beer but you cant drink it inside you buy it through a window and drink it on the patio. And they had run out anyway. The restaurant had about three standard dinners which were served from a hatch. Similar for breakfast. The food was average. The good side was that when we arrived in the afternoon the skywalk main attraction was packed and it was hot so we left that part to the next morning. This meant that the bus trips from Las Vegas had not yet arrived and the skywalk was almost empty.
With such potentiality, the operators are not making the most of the attractiveness.

  • Stayed: August 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank LynLancaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GCW_Marketing, Public Relations Manager at Hualapai Ranch, responded to this reviewResponded 5 September 2017

Thank you for visiting Grand Canyon West and for staying at Hualapai Ranch. We apologize for the difficulties you experienced with wi-fi in your room but are pleased to hear our staff was very helpful. We will pass along your comments to management about the promise of Grand Canyon West being unrealized.

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Reviewed 21 July 2017

I took my grandson to the glass Skywalk and stayed 2 nights at the Hualapai Ranch.
I'd requested a cabin close to everything since I'm a senior citizen and have walking issues. When I arrived, my close up cabin had been given to the people on the tour bus.
When talking with reservations, more than once I asked about my grandson riding horses and when he could buy a ticket. When we arrived, he went (alone) to buy his ticket and was told to come back the next day when he wanted to ride. Again the next day he asked to buy a ticket. They told him to come back 30 minutes later. When he returned, he was told that he could not ride the horses without a parent going with him. (he is age 12 and only he and I were traveling together) NO one said this to me at any time before. I can't understand why not. He wanted to ride the mechanical bull that he'd ridden the day before. They suddenly said he could not ride that either without his parents or legal guardian's permission.
He asked to for archery which is advertised. Nope. Didn't have that either.
He asked for Quick Draw instruction. Nope. Didn't provide that either EVEN THOUGH THEY ADVERTISE ALL THIS!
Wagon rides are also advertised. Didn't see that happening.
Bottomline, I think this property exists for the chartered bus loads of Asian tourists that arrive every day and do not participate in the advertised activities. They only take pictures.
However, there was a bonfire in the evening and smores. That's all except expensive food.

Room Tip: Don't even bother. They reserve all the cabins for the non-English speaking people on the tour buses.
  • Stayed: July 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank frequent_traveler418
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GCW_Marketing, Public Relations Manager at Hualapai Ranch, responded to this reviewResponded 24 July 2017

We are sorry to read your visit to Hualapai Ranch did not live up to your expectations and your requested accommodations were not available upon check-in. Thank you for letting us know about the issues of your grandson not being able to ride a horse. We're not sure what happened during your visit, but will look into this. Sometimes weather can impact operations, so we're not sure if that was a factor during your visit. We apologize that you were disappointed with your stay at Hualapai Ranch. We take complaints like yours very seriously.

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Reviewed 17 June 2017 via mobile

We stayed one night at the Hualapai Ranch, 5 adults and two boys ages 10 and 6. The cabins were basic but clean and relatively comfortable. The boys absolutely loved the " ranch" environment. There are Lasso lessons and kids over age 9 can try to ride the bucking bronco. By staying there, we were able to get the 8 am shuttle to the Skywalk and do that while it was not crowded and before it got too hot. I've seen some negative reviews of the Ranch and suggest you do a bit of research including reading the positive reviews as it is not for everyone, if you have young kids, this is a perfect choice. The dinner was a choice of baked chicken or pork ribs served with a corn muffin and a cookie. There was also a choice of mashed potatoes, beans or macaroni salad for a side. There was a vegetarian option. There is NO alcohol allowed on the ranch so keep,that in mind. There was complimentary bottled water in our room and unlimited soft drinks. Breakfast is a couple of simple choices. In the evening there is a campfire with cowboys to tell a tale and sing songs. You can also roast marshmallows and make s'mores. The staff was friendly and efficient and the gift shop has a selection of reasonably priced items. At night there is dark and the stars literally pop out to greet you. Each cabin has a porch to sit and enjoy the quiet. There are some extras of horseback riding and wagon ride that we did not have time to try.

Stayed: June 2017, travelled with family
2  Thank Martha W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GCW_Marketing, Public Relations Manager at Hualapai Ranch, responded to this reviewResponded 17 June 2017

Thank you for visiting Grand Canyon West and your review of Hualapai Ranch. We're glad to hear you and your kids enjoyed the visit. Like your boys, most kids just love Hualapai Ranch. We're also glad you had the opportunity to experience the night sky. It's quite a site to see. We appreciate you and your family visiting and happy to hear you had a great time.

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Reviewed 25 May 2017

This review is for the 'Western' town, not the lodgings (which we didn't stay at). This was the hokiest, lamest tourist attraction I've been to in a long time. Knock-off cowtown. Boring. Nothing to do. Boring views. The only half-decent thing about this was the food at the restaurant. It was ok... nothing special, but really, nothing about this 'ranch' was great. Skip this part on the Hualapai reserve.

  • Stayed: May 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank lasdal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GCW_Marketing, Public Relations Manager at Hualapai Ranch, responded to this reviewResponded 26 May 2017

We are sorry to hear you found Hualapai Ranch "lame." While it may not have appealed to you, other visitors to Grand Canyon West enjoy it, especially those with young children. We hope you enjoyed the recent of your experience at Grand Canyon West. Thank you for visiting.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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