The hotels looks nice - very beautiful inside. The service of the hotel staff is another thing. The business center was down for 3 days, and though reported many times not a single person did one thing to fix anything. What Hilton property have you been to has missing keys on their computer key board. Printers didn't work, and only 1 of the 3 PC's worked. The manager apologized, and promised to add extra points to my account for my troubles - again an unfulfilled promise. And the rooms need some serious updating. But I must admit that the fitness center was nice.
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- Also Known As:
- Embassy Suites Phoenix
- Phoenix Embassy Suites