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Reviewed 14 March 2014

The Hotel isn't anything special, but the check in girl Hilda went the distance to adjust our dates and do her best to make a possible error into a positive experience. Also in the morning, Joanne was super friendly and accommodating in the Breakfast area, she even remembered us from our previous visit the month before. Great hot tub and clean rooms.

  • Stayed: March 2014, travelled with friends
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Thank Josie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary B, General Manager at Quality Inn & Suites Phoenix, responded to this reviewResponded 22 March 2014

Thank you for sharing your experience. Your comments have been shared with our team.
We hope to see you again in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2014

Traveled to Phoenix to attend Spring Training games. This hotel was very convenient to the various parks we went to. Our queen suite was clean and comfortable. We liked having the kitchen area with a small sitting area. The free breakfast was nothing fancy, but met our needs. The free WiFi was a little slow, but worked fine. There are restaurants close by such as Outback and a Mexican food place. We would stay there again.

  • Stayed: March 2014, travelled with family
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Thank Becky K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary B, General Manager at Quality Inn & Suites Phoenix, responded to this reviewResponded 15 March 2014

Thank you for sharing your experience! Our suites are spacious and comfortable.
We hope to see you again in the near future.

Thanks you,

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Reviewed 11 March 2014

We stayed here for baseball and to visit my son at GCU. Breakfast team, front desk guys everyone was friendly. Our upgrade to a jacuzzi room for being a rewards member was beyond anything we expected. Thank You!!This is a perfect time of the year to stay in Phoenix.

  • Stayed: March 2014
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Thank Nelsonbridie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary B, General Manager at Quality Inn & Suites Phoenix, responded to this reviewResponded 15 March 2014

Thank you for sharing your experience. Our goal is to create a memorable experience that will make our guest want to return. Looks like we succeeded with you.

Thanks again!

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Reviewed 10 March 2014

Stayed March 7 and 8, 2014 while I went for Dodgers Spring Training. This Hotel is Average at best. Location is right off Camelback Rd and HWY 17. Beds were stiff, bedding was nothing to write home about. Room, of average size, still had old tube TV. Shower could have used a better cleaning. The area isn't the greatest, but I didn't feel unsafe.
The skinny: If you want to save money and will just use the room to sleep, then book it. Spend the savings on your vacation (like we did). IF you are expecting a nice room (and better hotel), then stay at a more upscale hotel (and spend a few more bucks). Complimentary breakfast in am was fair. Hard to mess up coffee, yogurt, waffle, toast, and bagels, etc... Go DODGERS!

Room Tip: Rooms closer to Highway 17 are probably noisy. We faced the Pool on the 1st floor. I don't think they had elevators (I could be wrong).
  • Stayed: March 2014, travelled with family
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Thank missionviejomex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary B, General Manager at Quality Inn & Suites Phoenix, responded to this reviewResponded 11 March 2014

Thank you for taking the time to share your experience. We are in process of grading bedding and bathtubs. On behalf of our entire team we thank you for your business.

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Reviewed 9 March 2014

We were happy with everything about our stay. Comfortable king size bed. Sam was excellent at the front desk. Joanna was a friendly hostess serving breakfast. Enjoyed the afternoon popcorn snack served in the lobby. Used the lobby computer to print our flight tickets which saved us time and money at the airport. We will definitely stay there again on our next trip to Phoenix.

  • Stayed: March 2014, travelled as a couple
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Thank polkajohn41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary B, General Manager at Quality Inn & Suites Phoenix, responded to this reviewResponded 11 March 2014

Thank you for the time to share your experience with us. Joanna and Sam are guest service leaders. Your feedback will be shared with entire team. Thanks again!

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