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Reviews (579)
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All reviewsfire pitbasketball courtfull kitchenfront deskmarriott propertiesbedroom suiteheated poolhome away from homeextended stayice makerevery morningbeautiful propertysmall kitchenplace to stayliving arearoad noisevery pleasant stay
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Reviewed 31 August 2017

We live in Maricopa, AZ where it is not unusual for summer temps to hit 115-119. My husband and I had looked into renting a summer place in beautiful Prescott, AZ, but it just seemed easier to stay at the Residence Inn. It was a summer to remember. Customer service flows from management down and the management staff is excellent. John and Holli could not have been more accommodating in wanting to assure us a good experience. I saw a negative review in this almost-100% batch of great reviews and the person mentioned a 2 hour wait for check in. When you live in a hotel for 90 days, you get to see a lot of what they put up with. The previous guests in our room had had a little girl who had had a huge pile of glitter which she spilled all over the carpet! It took an extra hour to clean that up, and we continued to find glitter throughout the summer! Clearly, this was not the Residence Inn's fault. It was just one of those things. Terrific homey atmosphere; serious professionals in every capacity; warm greetings every day from Housekeeping, Desk Personnel, Food Service, Maintenance. EVERYONE seems happy to see you. I was hesitant to give our stay the 5-Star Review it deserves, because I want to always find a room when I come!

Susan Vass
Maricopa, AZ

  • Stayed: June 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank susanvass2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2017

Hotel provided a top-notch experience for me over an extended business stay. Hotel was always extremely clean and allowed for tremendous piece of mind. The staff was top notch in every way and always over delivered on hospitality. High Recommendation.

  • Stayed: March 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
1  Thank thomaspatterson39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2017

The ambience of this Residence Inn is great. The pool and patio area are very pleasant and comfortable. The pool is gorgeous; there were also two spas and a wading pool. The pool is fenced from the patio area for additional safety. I liked the trees and umbrellas as we really need shade in Arizona. The fire pit was a nice touch. I appreciated the Mix on M-W and the premium drinks that were provided. Food was plentiful and varied daily in the breakfast area.

The room itself is laid out to be comfortable and efficient. I like the two large windows and the two TVs plus the ice maker and dishwasher. Housekeeping was good, and the lobby and dining staff were pleasant. The rooms facing the highway have a great view but also get the traffic noise and the sun. The rooms on the opposite side have a nice view of the mountainside and do not get the heat from the sun.

The only negative is that I would ask for a room on the top floor. On Friday the families arrived, and the noise from the room above was extremely noticeable. This is to be expected in a weekend destination so close to a large city, especially at a hotel that offers great accommodations for families. My response is to ask for a room on the top floor next time.

Room Tip: The rooms on the highway have a great view but get traffic noise and sun.
  • Stayed: August 2017, travelled solo
    • Location
    • Cleanliness
    • Service
1  Thank Cindy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2017

Hotel is either newer or has been recently renovated as finishes are nicer than some Residence Inns. Rooms are spacious and well laid out. Good breakfast. Staff is courteous (as I generally find with Marriott properties). Location is equally handy to Prescott, Prescott Valley, and Prescott Lakes.

  • Stayed: August 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Dave M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2017

The staff was extremely helpful and friendly! Breakfast was wonderful, evening social activities we great. The room was spacious, clean and even had a dishwasher - what a wonderful surprise. Pool, spa, beautiful patio complete with a fire pit in the evening -- I didn't want to go home.

Room Tip: All the rooms are excellent. Worth every penny.
  • Stayed: August 2017, travelled with friends
    • Value
    • Rooms
    • Service
Thank donaann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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