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“A top choice for a budget motel”

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Heritage House Motel
Ranked #17 of 22 Hotels in Prescott
Reviewed 27 June 2016

My room at the Heritage House was clean, contemporary and spacious. It had the standard refrigerator, microwave, coffee pot, flatscreen TV and free wifi, but no continental breakfast. Room looked like it had been remodeled fairly recently but did have some scratches in the paint suggesting the work wasn't done this year. Bathroom and closet were large by older budget motel standards.

Bed was firm and comfortable. Furniture was in good condition, somewhat of a rarity for budget lodgings. Room had both a desk and a small table with 2 chairs, proving plenty of work space.

There's no lobby but a small front courtyard to sit outdoors. It's a small facility and was quiet even though at full occupancy.

Although desk and table space was quite adequate for business travel, there is a shortage of electrical outlets (typical for older facilities). A desk lamp and nightstand lamps with electrical outlets in the bases would be most welcome.

Parking area is small but sufficient. However, there is a bump at the edge of the street and then a steep climb for several feet, so my car bottomed out each time I pulled into the parking lot.

I was in town for a conference at the Prescott Resort a mile down the street, where the "conference special" rate was double the Heritage House's. I didn't need a "destination," just a place to sllep, shower and store stuff for three nights. The Heritage House fit the bill well and I'll stay there again.

  • Stayed: June 2016, travelled on business
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    • Service
1  Thank Forrest D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HHM_Management, Manager at Heritage House Motel, responded to this reviewResponded 2 July 2016

Dear guest, thank you very much for your kind words and wonderful review. We are glad to hear that you found your room to be clean, affordable and well equipped. Thank you again for choosing to stay with us and recommending us to future guests. See you again on your next visit to Prescott! Cheers!

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25 - 29 of 141 reviews

Reviewed 1 June 2016

The motel is conveniently located on Gurley Street, a couple of blocks from cross streets full of Victorian homes and a few blocks from the Court House square and Whiskey Row. There is nothing either modern or elegant about this place, but the price is right and the place is clean and functional. The only negative was traffic noise once in a while during the night. This could probably be avoided by asking for a room toward the back of the building.

Room Tip: probably quieter towards the back of the building.
See more room tips
  • Stayed: May 2016, travelled as a couple
    • Value
    • Location
    • Service
1  Thank tijuanade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HHM_Management, Manager at Heritage House Motel, responded to this reviewResponded 2 June 2016

Dear guest, thank you very much for your review and kind words! We are glad to hear that you found your room to be clean, comfortable, affordable, well equipped, and close to the downtown area. Thank you again for choosing to stay with us and we hope to see you again on your next visit to Prescott. Cheers!

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Reviewed 13 May 2016 via mobile

This is the first hotel/motel we have stayed in for ages where I didn't feel like we were staying in other people's dirt. Very clean and well taken care off. We will definitely stay again and recommend it to friends. The motel offers everything one needs.

Stayed: May 2016, travelled as a couple
1  Thank Kayla W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HHM_Management, Manager at Heritage House Motel, responded to this reviewResponded 18 May 2016

Dear guest, thank you very much for your kind words and wonderful review. We are happy to hear that you found your room to be clean and well equipped. Thank you again for choosing to stay with us and recommending us to future guests. See you again on your next visit to Prescott! Cheers!

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Reviewed 1 May 2016

No pets allowed. Friendly owners that take time to visit. Leave the car at the motel and take Classic )Classy) Taxi around.
Clean rooms and reasonable rates. Great location. A few bucks more than the local Motel 6. Would stay there again if I did not have my dog along.
Room had a small refrigerator, a microwave, and a coffee maker.

  • Stayed: April 2016, travelled with friends
    • Value
    • Location
    • Service
1  Thank TravelerWithDog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HHM_Management, Manager at Heritage House Motel, responded to this reviewResponded 5 May 2016

Dear guest, thank you very much for your kind words! We are glad to hear that you found your room to be clean, comfortable, affordable, well equipped and our staff accommodating & kind. Thank you again for choosing to stay with us and recommending us to future guests. Hope to see you again on your next visit to Prescott. Cheers!

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Reviewed 30 April 2016 via mobile

I made the reservation through Hotels.com and on the confirmation, it states that we will not be charged until we check in and "Guests planning to arrive after 10 PM must contact this property by 7 PM in advance to arrange check-in". We did not plan on arriving later than 10pm so we did not call and when we arrived close to 9pm the lady very irately told me that they tried to charge us by running our card, BEFORE we arrived, which came back declined for an unknown reason, she then tried to call us and left a message that we didn't get because we were traveling through mountains with no signal. The Heritage House then CANCELLED our reservation before we even arrived and sold the room and had no rooms left. They were going to collect double payment on that room because we would have been charged by Hotels.com since we did not cancel it ourselves. So we arrive to find that we have no room, our children are crying in the car because we are not sure where we can stay, we had planned this so long ago to see our friends who only come here to AZ once a year. If they had just waited until we arrived and checked in, we could have given them another credit card. They claim that we had to check in before 7pm but nowhere in the confirmation did it say that. Hotels.com did not charge us, thankfully, and we found a nice room at the Best Western which offers free breakfast, a beautiful room, they were super friendly and gave us a great rate. So, luckily it worked out but I still can't believe that the Heritage House would cancel and sell our room before we even arrived to check in. I'm glad that they won't get our money, at least!

Stayed: April 2016, travelled with family
3  Thank meeyaa6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HHM_Management, Manager at Heritage House Motel, responded to this reviewResponded 18 May 2016

Dear guest, we are sorry about your disappointing experience. All credit cards are charged on the day of arrival at 6:00 pm. The reason why we canceled your reservation, was because your card was declined. As a courtesy, before canceling your reservation we called and left you a message, but you did not respond to us. All hotels follow these types of regulations. If the card is not good, hotels are entitled to cancel the reservation. For example, it is very similar to booking an airline ticket on the internet or through an agent; if the card is not good then the airlines will not sell you a ticket.

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Additional Information about Heritage House Motel

Address: 819 E Gurley St, Prescott, AZ 86301-3242
Region: United States > Arizona > Prescott
Amenities:
Free Parking
Hotel Style:
#9 Business Hotel in Prescott
Price Range: RM270 - RM397 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Heritage House Motel 2*
Number of rooms: 20
Official Description (provided by the hotel):
10 minutes for The court House Square. ... more   less 
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Also Known As:
Heritage House Hotel Prescott

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