The hotel was nice and clean. We stayed 2 nights. The first night the heater did not work and we didn't want to move to another room. The second night the heater was still not working, so they upgraded us to the suites.More
- Free Wifi
- Free parking
The hotel was nice and clean. We stayed 2 nights. The first night the heater did not work and we didn't want to move to another room. The second night the heater was still not working, so they upgraded us to the suites.MoreShow less
It was our pleasure to welcome you to GreenTree Inn Sedona. Thank you for sharing your compliments on our attention to cleanliness! However, we're very sorry if you experienced any issues with the heater to your room, and we're pleased to hear our team was able to move you to a comfortable suite. Should you return to Sedona, we hope to have you back for an incredible and relaxing experience. Safe travels!
My wife and I came here to stay for three nights and see the sights of Sedona, as well as visit our sons that live in Phoenix and Flagstaff.
Clean, basic room. Mini fridge and hairdryer. Good AC. Strong water pressure with nice, hot water. Beds were comfortable. Quiet. Plenty of free parking. Easy drive(but not walk) to downtown Sedona.
Our first night, my wife right away found hairs on both of her pillows. Called the front desk (as instructed) to have clean ones delivered. 20 minutes later, they had not arrived. Went down to the office in my PJs. The clerk (young woman with glasses and short hair) was just sitting at the desk. She mumbled something about being "slammed" and "spacing". She did apologize but did not seem too concerned. Not particularly friendly. Other front office staff I encountered were all business, courteous but also not very friendly.
One pane on the bathroom window had clear glass and there were no curtains. My wife taped paper towels up.
We found the breakfast not worth partaking and skipped it, except the first morning I had yogurt with toppings. By the third morning, the yogurt machine was out of order.
I've read the responses of management to their reviewers, calling this a hotel. It's a motel by definition, two stories with outside entrances.
The room rates are reasonable by Sedona standards, but beware. They add $10 a night if you book through a third party, something that is not clear at all and that I find rather annoying. Do they offer discounts through third party sites and then offset the cost by adding $10 a night? Not sure.
I would not stay here again.
It was our pleasure to host you and your wife in beautiful Sedona. We're glad you appreciated your clean and well-equipped room, as well as our quiet environment. Our goal is to deliver exceptional hospitality, and we're very sorry if you didn't receive the level of service you deserved. Rest assured, we'll share your comments in a team meeting to provide an opportunity for improvement going forward. Please know that when booking through a third-party site, not all taxes and fees are included in the rate given, and some are only payable at the hotel. This is mentioned throughout the reservation process as well. Thank you for sharing your constructive feedback, and we hope to have another chance to impress you in the future.
I'm certain this hotel was recently renovated, having been in Sedona for some years now. They did a great job !! The rooms are neat. clean, and well-designed. Loved having our own balcony view of the mountains across 89A. This property was also far enough away from the mayhem of uptown tourist traffic, as well as the hordes traveling on 179..
One thing they could do however is to skimp less on the breakfast. For a few dollars more in room rate, we could have higher quality breakfast munchies. Otherwise everything was wonderful.
It was a pleasure hosting you at GreenTree Inn Sedona! We're glad our clean, cozy rooms and beautiful views added to your experience. Thank you for your suggestion about breakfast. We'll keep your comments in mind, and we hope to see you again soon.
I have 4 stars due to the price, however, I understand Sedona is a higher priced place to stay. It was a fairly basic motel. We paid extra for a “Mountain View” and it appears mostly all of the rooms had this, and was not worth the extra money. The free breakfast was superior to the typical bag breakfasts most even upscale hotels are currently serving due to covid. They had a yogurt bar, oatmeal, egg burritos, coffee/ juices, uncrustables and other snacks that we were able to take on our hikes. We were very impressed by it! I guess we just expected the room to be a bit more updated for the price but it worked! Staff was very kind and accommodating.
Thank you for choosing GreenTree Inn Sedona! Our team was happy to extend friendly hospitality to you. Although you felt we could have provided better value, it's great to hear that you otherwise enjoyed our simple accommodations and superior complimentary breakfast. Your positive rating is much appreciated, and we hope you'll return!
Nothing fancy but clean and everything you need in a great location. Close to all the great places Sedona has to offer and nice and quiet for a peaceful and comfy night’s sleep. The room comes equipped with many convenient amenities (Hair dryer, coffee station, fridge, microwave). There is a breakfast room next to the office stocked with breakfast burritos, muffins, fruit, cereal, beverages (Hot and cold), and other items. There is also a snack and beverage machine for late night munchies as well as an ice machine. Even if you’re a nit-picker, I can’t see anything to complain about. Such a nice, clean place to stay!
Our goal is to impress everyone who stays at GreenTree Inn Sedona, so we're happy to hear we succeeded with you! It's great to know that our clean, quiet rooms provided you with the ideal place to rest and that you appreciated the included breakfast. The next time you're looking for convenient, comfortable accommodations in the area, please come back to see us.
The room was very clean and spacious for two people. The bathtub was a bit clogged so it took a few minutes for the water to drain. Not a biggie!
The Inn's location was literally a few minutes drive to where the trail leading to Devil's Bridge starts. Love it!
I would go back and stay there again.
We're delighted you enjoyed your stay at GreenTree Inn Sedona! It's great to know that our clean, spacious rooms provided you with the ideal place to rest and that our location worked well for your plans. The next time you're in town, we'd be happy to host you again.