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Reviewed 5 October 2020 via mobile

The place is clean, but that is about all. There were no glasses, plates, or utensils. There was one tiny trash can. The location is very good. The issue I have is that most workout rooms at resorts and other hotels are open with appropriate precautions. This place charges astronomical “maintenance fees” but use the virus as an excuse not to allow use of a fitness center that have been opened many places elsewhere safely, even when they have all these fees that are at their disposal.

Date of stay: October 2020
Trip type: Travelled as a couple
2  Thank durwoodn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diamond Resorts, Other at Los Abrigados Resort and Spa, responded to this reviewResponded 12 October 2020

Thank you for sharing your constructive feedback. Your comments will be kept in mind as we continue to work on improvements. We hope to welcome you back in the near future. -GP

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2020

We stayed at Los Abrigados Resort September 18-25, 2020. We booked the room through Armed Forces Vacation Club. I had seen other reviews stating that the rooms and resort were not clean or "covid" safe. Perhaps that was true in March, but in September the resort had its process down pat. The check in is smoot and contactless. It was obvious that our room had been cleaned and all linens were fresh. As a precaution, we wiped down the room again. There isn't any room service due to covid, but just call and they will bring you anything you need without question or hesitation. The pool area was clean with pairs of lounge chairs nicely spaced 6 feet apart. Sedona mandates masks, so bring a mask to wear as you move about the resort and town. All-in-all, our stay was very enjoyable and comfortable. We will continue to stay here every time we are in Sedona.

Room tip: There is a daily resort fee charge (currently around $27/day), and outside alcohol cannot be brought into the pool area.
Date of stay: September 2020
    • Rooms
    • Cleanliness
    • Service
Thank thomasu768
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diamond Resorts, Other at Los Abrigados Resort and Spa, responded to this reviewResponded 5 October 2020

Thank you for your lovely review about your recent stay with us. On behalf of all the team, we look forward to welcoming you again in the very near future. Best regards. -GP

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Reviewed 29 September 2020 via mobile

Beautiful resort and great location with amazing scenic views! Good restaurants- fine dining and casual eatery on site and several activities. Relaxing pool and hot tub area. We loved coming here and will be back again.

Date of stay: September 2020
Trip type: Travelled as a couple
Thank Carol J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diamond Resorts, Other at Los Abrigados Resort and Spa, responded to this reviewResponded 5 October 2020

Thank you for letting us know you had a great stay with us. We look forward to welcoming you again! -GP

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Reviewed 9 September 2020

Had long wanted stay at the Los Abrigados Resort. Felt the room was not clean and seemed dank; found a few bugs. Doesn't seem property is being kept up - lot of moss in the pond. Few indications of special cleaning efforts due to COVID in room other than a removeable wrapper around tv remotes. Room was large with separate bedroom and good kitchenette. Wi-fi was weak at best. Staff at front desk were friendly and wearing masks behind protective clear plastic. Ate at Spoke and Wheel but menu was very limited and no notice given on website of limited menu. Food was ok, but not great. Overall could have stayed at a much nicer hotel for the $730 we spend on Labor Day Weekend for two nights. The don't disclose all of the resort fees well.

Date of stay: September 2020
    • Value
    • Rooms
    • Service
Thank TerranceGilbert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diamond Resorts, Other at Los Abrigados Resort and Spa, responded to this reviewResponded 9 September 2020

We appreciate your feedback and regret to hear the service received during your stay with us failed to meet your expectations. We strive to deliver a memorable experience for all of our members, owners and guests and take your comments seriously. We will relay your response to our team with the intent to improve for our future guests. Please be advised our resort fees are stated on our direct booking website. -GP

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Reviewed 1 September 2020

Staff is wonderful, very responsive. Room was clean and spacious with the right amount of amenties. The grounds were clean and really beautiful. The Spoke and Wheel restaurant had AMAZING food - the ambiance left a little to be desired, but we
chalk that up to COVID. Overall, lovely!

Room tip: There is a $27 per night resort fee that I missed when reading the fine print
Date of stay: August 2020
    • Value
    • Rooms
    • Service
1  Thank asfbacon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diamond Resorts, Other at Los Abrigados Resort and Spa, responded to this reviewResponded 1 September 2020

Thank you for your lovely review of your recent stay with us. On behalf of all the team, we look forward to welcoming you again in the very near future. Best regards. -GP

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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