History of how we ended up at Comfort Inn: We had used booking.com to make reservations for a group of us, 5 rooms were needed, originally at the Rodeway Inn there in Sierra Vista. We had our confirmation email...That was correct. Our group got to the hotel and much to our dismay the reservation that came to the Rodeway Inn was for one room for 11 people. The young lady that was working, Dottie, called her manager, Marvin Kouza, to help with the situation because they didn't have the number of rooms available to accommodate our group. Mr. Kouza drove in from his home to assist. They bent over backwards to find us rooms at another hotel. After calling their sister hotels in town for assistance they were finally able to secure the 5 rooms we needed at Comfort Inn Suites at no increased charge to our group.
The young man, Jerry, that checked our group in was fantastic! He made checking in enjoyable for 10 tired and hungry people. He had no problem assisting a sister hotel in their time of need unlike one of the other sister hotels, Quality Inn. Rooms were great!!! THANK YOU JERRY!!! No complaints at all!!
- Free Wifi
- Free Parking