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“They came to our Rescue!”

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Windmill Suites in Surprise
Ranked #3 of 7 Hotels in Surprise
Certificate of Excellence
Reviewed 12 August 2017

The property was nice, clean, and the staff were very friendly. Our air conditioning stopped working on a day that was 115 degrees and the servicemen couldn't come out until the next day. I called Windmill and explained the situation. They had a room that would accommodate us and our four legged son. I would stay there again and I would recommend it to out of town friends and family.

Stayed: August 2017, travelled as a couple
Thank dcoolley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this reviewResponded 16 August 2017

Thank you so much for that amazing rating. Sadly we are the recipient of a lot of people with A/C issues at this time of year and even though we feel for them, we have a soft spot for the four legged family members that are suffering with built in fur coats. we are so happy we could accommodate you all. Thank you for the friends and family recommendation we truly appreciate it.

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Reviews (521)
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7 - 11 of 521 reviews

Reviewed 10 August 2017

Excellent off season deal....this hotel decor is a bit dated however, the beds are newer, very comfortable & clean! Included breakfast was very good and offered a great variety of choices. Make this hotel your choice if you are visiting Sun City West or Surprise. It won't disappoint (in comparison to other local hotels options).

Stayed: August 2017, travelled solo
Thank Colleen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this reviewResponded 12 August 2017

Thank you Colleen for your very kind review of your stay with us. We always appreciate when a guest has taken the time to let us know that their stay was a positive one. I must agree with you that our beds are the best having stayed here myself. Also thank you so much for your recommendation to others.

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Reviewed 9 August 2017

Comfortable patio suite with lovely view. Beds were comfortable. Staff was friendly and helpful. Close and convenient to sun city west. Would recommend to anyone looking for a nice place at a reasonable price.

Stayed: August 2017, travelled with family
Thank N1600VGkateg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this reviewResponded 10 August 2017

Thank you for the wonderful four star rating of your stay with us at Windmill Suites. I will be passing on your kind words to my staff. Also thanks for the recommendation.

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Reviewed 8 August 2017

Big rooms, clean and more than expected for a great low price. Will be staying here again next year when visiting Arizona. Close to restaurants, laundry room, pool, couldn't have asked for more. Close parking as well.

Stayed: August 2017, travelled with family
Thank smurphy2144
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this reviewResponded 10 August 2017

Thank you for your amazing five star review of your stay with us. We are always thrilled to see that some one plans to return next time they are in the area.

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Reviewed 8 August 2017

Will definitely be staying again. Staff was great. Rooms were spacious and very clean. Breakfast was amazing. Liked the pool area. I would recommend Umbrellas to provide shade for the tables by the pool. Thank you

Stayed: August 2017, travelled with family
Thank Styskalmike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this reviewResponded 10 August 2017

Thank you for that awesome 5 star review. We love to see when a guest has been able to take some down time by the pool and enjoy our hot breakfast. About those pesky umbrella's, we had two separate sets destroyed in wind storms within a two week period. We have ordered replacements.

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Additional Information about Windmill Suites in Surprise

Address: 12545 W Bell Rd, Surprise, AZ 85378-9736
Region: United States > Arizona > Central Arizona > Surprise
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Surprise
#3 Family Hotel in Surprise
#4 Romantic Hotel in Surprise
Price Range: RM365 - RM1,142 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Windmill Suites in Surprise 2.5*
Number of rooms: 126
Official Description (provided by the hotel):
This Southwest style all-suite and all non-smoking hotel offers spacious accommodations blending luxury with genuine affordability and valuable amenities. Join us for our free generous hot breakfast featuring Belgian waffles, Eggs, Bacon, Gravy and Briskets, bagels and cream cheese, Danishes, fruit, cereal and an assortment of beverages. Windmill Inn offers free wireless high speed Internet access in all rooms. Pets are welcome at no additional charge. ... more   less 
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Also Known As:
Windmill Suites In Surprise Hotel Surprise
Windmill Hotel Surprise

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