Pre-booked a table for 17, sat down at 19.20, at 21.00 two of us hadn't received our meal "your burger went to the wrong table", two had never received their side orders, one had sent his completely cold meal back, only to get a luke warm replacement. Restaurant manager refused to speak to us, very helpful manager from the hotel came over and immediately dealt with the problem and refunded everyone for their meal. Said the restaurant service was completely unacceptable. On first night, they served me drinks in hot glasses, when I complained barman said he will not serve me again! On the second night, inexperienced waiter, came back 4 times to check on the order, only to tell us 30 minutes later one of the menu choices was not available. Eventual excuse was that they did not have enough waiters to deliver the food from the kitchen pass - the restaurant was heaving with customers! Only one barman on duty on a Saturday night. Will NEVER return for a meal. My beef - I never got anything to eat but they refunded some of my meal-deal price. Others got their meal and then didn't pay - so I suffered a double whammy!
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