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Reviews (529)
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All reviewskannappa restaurantrooftop restaurantvalue for moneychettinad foodnon vegpleasant staynational highwayground floorexcellent hotelplace to staysuite roomother hotelsstar hotelmorning breakfasthotel is locatedbusiness hotelroom service
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Reviewed 12 September 2017 via mobile

Very good breakfast. Bath shower not working properly similarly toilet hand shower too. Room was good. Mosquito problem was there but they provided liquid on request. Overall I can give average star for this hotel.

Stayed: September 2017, travelled with family
Thank Harish kumar N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramkumar1301, Front Office Manager at Grand Gardenia, responded to this reviewResponded 22 September 2017

Dear Guest,

I would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor further to your experience at Grand Gardenia, Tiruchirappalli

It was a pleasure having you stay with us. We appreciate your feedback, as it is indeed the per-eminent barometer by which we can measure our achievements and shortfalls, in providing the best of services to our valued guests, such as yourself.

We have shared your feedback with the concerned department and would like to assure you that the concerns will be certainly addressed.

On behalf of all of us at Grand Gardenia we would like to thank you for your concern.

We greatly value your patronage and look forward to welcoming you back to Grand Gardenia Soon.

Kindest Regards,

Ramkumar.R,
Manager - Front Office,
reservations@grandgardenia.com
+ 9195856 44000

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
1
Reviewed 9 September 2017 via mobile

Good hotel for a business visit to trichy. Rates offered with breakfast and it is very tasty and yummy. Service was good and professional. Value for money. WiFi speed was good enough. Signal strength is reasonable.

Stayed: September 2017, travelled on business
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grandgardenia2016, Manager at Grand Gardenia, responded to this reviewResponded 10 September 2017

Dear Guest,

Greetings from Grand Gardenia!!!

Thank you for your comments on your recent stay at Grand Gardenia, Trichy

We are happy to hear that you enjoyed your stay with us and the services exceeded your expectations.

I do hope that you have the occasion to visit us again in the not too distant future. My team and I assure you of our best services and look forward to welcoming you back soon.

Kindest Regards,

Ramkumar
Manager - Front Office,
reservations@grandgardenia.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2017

Excellent hotel, clean and hygienic. The food was awesome. The breakfast was amazing and the lunch was good and homely. They had both buffet and alacarte service. The staff were well behaved and service on the whole was very good.

  • Stayed: August 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank mailsformercy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grandgardenia2016, Manager at Grand Gardenia, responded to this reviewResponded 7 September 2017

Dear Guest,

Greetings from Grand Gardenia!!!

Thank you for your comments on your recent stay at Grand Gardenia, Trichy

We are happy to hear that you enjoyed your stay with us and the services exceeded your expectations.

I do hope that you have the occasion to visit us again in the not too distant future. My team and I assure you of our best services and look forward to welcoming you back soon.

Kindest Regards,

Ramkumar
Manager - Front Office,
reservations@grandgardenia.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 September 2017 via mobile

Had stayed at this hotel for a night , the room was neat and tidy , food was very good since kanappa restaurant is at the hotel , the hotel is located near the NH , people who are sensitive to noise while sleep will find it difficult at night , traffic and honking noise can be audible in the rooms , this is the only issue which bothered me , overall a good hotel...

Stayed: August 2017, travelled solo
Thank Dev B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grandgardenia2016, Manager at Grand Gardenia, responded to this reviewResponded 7 September 2017

Dear Guest,

Greetings from Grand Gardenia!!!

Thank you for your comments on your recent stay at Grand Gardenia, Trichy

We are happy to hear that you enjoyed your stay with us and the services exceeded your expectations.

I do hope that you have the occasion to visit us again in the not too distant future. My team and I assure you of our best services and look forward to welcoming you back soon.

Kindest Regards,

Ramkumar
Manager - Front Office,
reservations@grandgardenia.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 August 2017 via mobile

Worst house-keeping staff & front-desk! After checking-out, receptionist stopped our car to "ask" if we had taken a writing-pad pouch! The house-keeping guy was very adamant that it was in our room though we had not seen anything of that sort. We were held up in the driveway for their mis-management! Manager unavailable to register complaint.

Have stayed here many times before & therefore didn't expect such an "insulting" service. Unapologetic & discourteous staff!!

Stayed: August 2017, travelled with family
Thank JRadha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramkumar1301, Front Office Manager at Grand Gardenia, responded to this reviewResponded 22 September 2017

Dear Guest,

I would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor further to your experience at Grand Gardenia, Tiruchirappalli

It was a pleasure having you stay with us. We appreciate your feedback, as it is indeed the per-eminent barometer by which we can measure our achievements and shortfalls, in providing the best of services to our valued guests, such as yourself.

We have shared your feedback with the concerned department and would like to assure you that the concerns will be certainly addressed.

On behalf of all of us at Grand Gardenia we would like to thank you for your concern.

We greatly value your patronage and look forward to welcoming you back to Grand Gardenia Soon.

Kindest Regards,

Ramkumar.R,
Manager - Front Office,
reservations@grandgardenia.com
+ 9195856 44000

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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