I promised to be objective in all my reviews and I'm not going to butter anything up. This happened on February 26 - 27, 2012.
When we got there, everyone was smiling and courteous - from the bellman, front desk peopls and service masters. The bellman immediately offered to assist us in carrying our bags, and left our room with a smile on his face. The service masters that we met in the corridor all said good afternoon or good evening. The room size was okay (we stayed at room 412). The people who checked and replaced the fridge were prompt and apologetic. Having robes in the room was nice and the 7/11 right infront of the road was conveniently located for the guests.
AREAS FOR IMPROVEMENT:
The room smelled like a sewer when we got back. The smell seemed to have come from the bathroom's drain. We turned on the bathroom vent and opened the sliding glass door leading to the verandah to air the stink out. The rooms need to be sound-proofed. We were able to hear the conversations, sounds from the tv, and foot steps of the people outside and from the room beside ours. This is on top of my "Annoy Nina" list. We even though that there were some people quarelling in the hallway 'coz they were really noisy, only to find out that the 4 rooms beside and surrounding ours were occupied by people who knew each other (probably a team building of some sort). They were talking really loudly while standing just right outside the doors of their rooms - which went on intermittently throughout the night. I'm not blaming the rowdy and inappropriate behavior of the visitors on One Tagaytay Place, but maybe some visitors need to be reminded that they shouldn't speak too loudly in the corridor. Here's one important fact: If the rooms were made in a way that noise from the other room and outside can't be heard from inside, that wouldn't have been a problem. The light bulb in the verandah was busted. The shampoo in the bathroom seems to have already been used (it was 3/4 full). The ladies who were supposed to welcome us at breakfast didn't appear welcoming at all. There was no smile, no good morning, and these ladies did not say "thank you" or "I apologize/I'm sorry" after we repeated our room number thrice. The drinking glasses had a lot of dust in it, probably because these were placed right beside the air vent of the juice machine. There wasn't anything special about breakfast. Upon checkout, were weren't told that we've already been cleared, so we sat there waiting for their go signal. After about 15 minutes, my companion asked if clearing us will take a longer time. That's when they told us that we can already leave. Oh, the WiFi had issues too. We kept calling the front desk and they kept saying that the router's being reset and would work in 20 minutes - but actually worked after 3 hours.
The experience wasn't horrendous, though I wouldn't consider going back there again. If you've had a good One Tagaytay Place experience, good for you. I and my companion didn't.
I've blogged about this in my website: http://www.theintrovertdj.com/apps/blog/one-tagaytay-place-could-be-better
- Official Description (provided by the hotel):
- Tagaytay – the perfect weekend getaway for people living and working in Metro Manila with only a 1½ hour ride via South Luzon Expressway (SLEX).When it comes to hotel accommodation options, One Tagaytay Place Hotel Suites offers all the best qualities of a deluxe hotel with its cozy and tastefully designed Deluxe Rooms, One-bedroom Suites and Penthouse Premier Suites. “We use quality 300-thread count linen for a relaxing stay in our guestrooms,” said Mr. Ruben Alcoriza, General Manager of One Tagaytay Place Hotel Suites. “Couples, families, as well as business and social functions, appreciate the comfort that our cozy hotel rooms and facilities provide, especially that we’re located on the Tagaytay-Calamba Road and on the quiet side of Tagaytay.” The elegant and spacious Penthouse Premier Suites (bookable via phone reservation only) provide full-scale accommodations with enviable views of the Tagaytay mountain landscape and stunning scenery of Taal Lake. Ideal for family and group getaways are the “Avant” 3-bedroom suite and “Allure” suite, which are also regularly used as a bridal suite for the hotel’s wedding clients. “We offer customizable and affordable wedding reception packages that offers the same level of quality cuisine as that of our very own Azalea Restaurant,” said Mr. Alcoriza. Indeed, One Tagaytay Place is an ideal destination to unwind and celebrate with guests after a memorable exchange of marriage vows.One Tagaytay Place Hotel Suites is a preferred venue for business and social functions with its value-added packages offerings. “For professionals who want to hold conferences and seminars with privacy and convenience in mind, the hotel has varying sizes of seminar rooms and a grand ballroom that can hold 200 people,” Francisco added. “In fact, the elegant Aurora Grand Ballroom, is a popular venue for wedding receptions and social events.”Completing the hotel is a spread of amenities such as a the O’Spa, Azalea Restaurant which serves its signature bulalo and Tawilis Pizza, a sports bar, fitness center, business center, art gallery, and a swimming pool on the 9th Lower Penthouse floor overlooking Tagaytay City. A convenience store and a Rowena’s Tarts branch can also be found in the hotel premises. ... more less
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- Also Known As:
- 1 Tagaytay Place Hotel Suites
- One Tagaytay Place Hotel Tagaytay