I, my husband and 4-month old son stayed at The Theodore Hotel last April 15, 2012. We got to stay there because of the group-buying voucher I purchased last year which was priced at 50% off the regular rates. The voucher was valid only for the Superior rooms and only during weekdays, which was Sunday to Thursday, but that was okay for us. We didn’t have the usual inclusions for the regular rate but at least the breakfast was included. I made reservations via email a few days prior. I was happy with their response time and their patience in answering a lot of my questions. Reservations were easy and stress-free.
When we arrived, they were ready for us. I just presented to them a copy of my voucher and we were immediately assisted to our room. We stayed at Room 7 which was The Whimsical Garden, as per my request, located on the second floor. The room was big and cozy with a King sized bed and day bed where my son slept. It had an outdoor area with a coffee table and chairs but no view. For the room, the only problem was that there were a lot of hair strands on the floor near the bed and on the small, green carpet at the foot of the bed. For the bathroom, it was clean with towels and toiletries. There was no soap dish, though. So after we washed, we just placed the soap on top of the counter. It was a bit disappointing and management should look into that.
By the afternoon, we went out to their garden. It was spacious and beautiful, overlooking Taal Volcano and the Lake. We took some pictures then went back to our room to freshen up for dinner. But when we got back, the air conditioner started emitting a funny smell. After a few minutes, it smelled like we were beside a public toilet. So we called up front desk and a personnel arrived soon after. He checked and tested the unit and told us to observe it for a few more minutes since the utility person was not present. My son and I went out of the room to get some fresh air. When we went back about 15 minutes later, the smell was the same so we called up front desk again. Fortunately, they were very accommodating. They transferred us to another room on the second floor. This room was Room 5, I think, which was The Moorish. It was very spacious compared to Room 5 and it had a veranda overlooking the main highway. A bit noisy, but I didn’t mind because I prefer large windows with a view. It had a King-sized bed and a day bed which looked more like a double-sized bed that can actually accommodate 2 persons. The bathroom was clean with toiletries. But again, no soap dish. For the room, it had the same problem as Room 5. The floor and small carpet still had hair strands but fewer than that of Room 5.
Morning came and we were greeted with a smile by the front desk officer when we went down for breakfast. We lounged at the cabana while waiting for our breakfast. We took some more pictures and when our breakfast came, it was heaven. I ordered their Ham and Cheese omelet. And boy was it a feast! It came in a huge plate with potato wedges, two slices of bread, butter, fruits, coffee and juice. The omelet was so delicious I actually closed my eyes and smiled after I took the first bite. The cheese inside was melted and the ham was just right. Exactly how I envisioned an omelet should be. My hubby ordered their Beef Tapa and it was enjoyable as well.
After breakfast, hubby wanted us to try the spa. Unfortunately, it was already fully booked for the morning. So we just went back to our room and slept for a bit.
Check out was hassle-free. The front desk officer was friendly and thanked us for staying there.
My verdict: Needs Improvement on: No. 1. - The Hair strands on the small carpet by the foot of the bed; and No. 2 - the soap dish on the bathroom sink.
Overall, we had a satisfying and comfortable stay, save for the minor glitch of the air conditioner and the hair strands. And probably the best parts of our stay were the accommodation, as each room is decorated differently, and the complimentary breakfast.
I can’t comment much on the rates because I got it for a discounted price online. But looking at their published rates, I think it’s reasonable enough considering what’s included with it.
Finally, I would recommend this hotel for those who want to relax and be pampered at the same time.
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