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Samer Kotb
Jeddah, Saudi Arabia

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3.0 of 5 bubblesReviewed 30 Jun 2019via mobile
View is excellent, location is near airport but far from city center cenang beach
Price little bit high.
Wifi: too bad
Room: medium
Cleanliness: medium (I saw insects inside the room)
Stuff: very kind and helpful.
Date of stay: June 2019
Trip type: Travelled with family
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      Reviews (23)
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      1 - 6 of 23 reviews
      Reviewed 19 December 2018 via mobile

      The staff at the hotel are extremely helpful, friendly and accommodating and made our stay in Lang Kawi awesome!
      Arrived before check in time but they kindly allowed us early check in and upgraded our room as we were on honeymoon.
      The room was comfortable and had everything we needed although it is a little dated. There were renovations happening at a few of the other villas so this is obviously something they are aware of. WiFi was not always reliable and would almost stop if both myself and my husband were accessing it however this wasn’t completely terrible.
      The location is away from the hustle and bustle of the Cenang area which was great for us. Swimming in the ‘lagoon’ is not possible due to the mud but this wasn’t an issue for us- if you want to spend your days on the beach Cenang Beach is only a 10 minute drive away. If you are able to, I would advise you to download and set up a ‘grab’ account (download the app) before your travels as this offers much cheaper taxi rides (I’m talking about 50%)- unfortunately we weren’t aware of this and wasn’t able to set up during our visit, however quite a few establishment staff (hotel, spa, shop, etc) kindly ordered us one when we asked.
      This company shares its grounds with 2 other hotels so is a little confusing at first but you get used to it.
      I wouldn’t recommend going to the ‘Ombak Villas’ for breakfast as it is quite expensive compared to ‘The Verandah’ and you pretty much get exactly the same buffet options.

      Overall this place was a great home base for us and we would definitely recommend their establishment.

      Date of stay: December 2018
      Trip type: Travelled as a couple
      Thank aylaseebs
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 14 June 2018 via mobile

      A really beautiful place but not much else to it. Me and my partner really enjoyed the pool and that's about it. There was only one aviable restaurant open during our visit which frankly is the worst place I have ever been to. If you think about eating at a place called Bayu Restaurant think again.

      The apartments are quite cozy tho, not worth the price in my opinion but pretty average at least. Warm water in the shower and a good bathroom.

      If you dont have a car you are pretty much stuck here, it is possible to get a taxi from the reception which is not to expensive but there will be alot of taxi rides if you want to leave the hotel frequently.

      We went in june, it might be alot better in the winter, I dont know.

      Date of stay: June 2018
      Trip type: Travelled as a couple
      Thank Denwonk
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 11 April 2018 via mobile

      Such a shame it’s so run down. So much potential. Me and my husband started calling it mud villa as a joke. Do your self a favour and stay somewhere else. It’s was way overpriced to what it is. Much nicer hotels around. As for the area, would recommend to stay closer to cenang beach as way more convenient. Or hire scooter from the hotel and just drive up daily like we did. Brekky nice but at the pool area you are not allowed to use as part of Ombak villa. Having buggy pick you up and take you to breakfast is nice but not exactly worth it.did some fishing from the villa. No much luck.
      Good wifi.
      Overall it wasn’t sooo bad but then it definitely wasn’t so good that I would come back.
      And another reason I wouldn’t come back is no swimming at the beach, very dirty.
      Download grab taxi app. So cheap to take you anywhere.

      Date of stay: April 2018
      Trip type: Travelled as a couple
      Thank Anita O
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 15 February 2018

      Just 2 more days till our holidays, and we just received a call from the hotel saying that they had to cancel our room. They cant even give us a reason when we asked for one. RIDICULOUS! Even though we got a full refund, we are still faced with a huge problem, which is to look for another accommodation, with all the increased rates because we are departing in 2 days. Total disappointment.

      Date of stay: February 2018
      Trip type: Travelled as a couple
      Thank Kong Jiak o
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 13 December 2017 via mobile

      This is my first ever review posting but I felt compelled to write something. The romanticism of being on the water versus a hotel block drew me in but the idea was so far removed from reality. This resort has no real facilities and managed seperately to the main hotel. No gym, no information on the local area in the rooms, no spa, no shop. I booked on a 'non refundable' rate and paid upfront, they didn't even welcome me properly just demanded payment on the spot. The phones are old the rooms are tired, there are marks and dents everywhere, the lampshades were covered in stains, the bed sheets and towels had stains all over them. I asked for them to be changed but the second lot were worse. Cockroaches in the bathroom, egg sulfur smell coming from the drains. One day my electricity was out for 8 hours and so my room was like a suana. There was a room service menu but it was really limited and didn't include alcohol. There wasn't a single English speaking TV channel - I know this is a minor but even still they obviously don't think to cater for their western clientelle. The floors were hard and even a cheap pair of slippers would have been a nice gesture and cost them nothing. The wifi was often irritatingly slow where it took hours to do simple things like check bank balances. I complained that I was unhappy and the woman just replied that she was 'sorry' but there was no follow up call, nothing. A lot of these properties were vacant and I think it is hugely overpriced for what it is. I paid £94 a night which is a small fortune in Malaysia but was so disappointed. My advice would be to spend your hard earned cash and vacation time elsewhere.

      Date of stay: December 2017
      Trip type: Travelled solo
      Thank Prodigious-planet
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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