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Reviews (2,773)
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Reviewed 18 August 2015

I stayed here as part of our Company tour. This was a great resort. Room was at ground floor so had access to pool from room. It has a volley ball court, a tennis court with many options for kids activities. View of sea from hotel is good. It also has a golf course. Motor bikes/mopeds were available for rent @ 300 THB per day and bikes/bicycles for @ 150 THB per hour. Resort has some daily program/activities that you can avail with payment. Staff is friendly and service is excellent.

Stayed: August 2015
2  Thank Vikram A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard L, General Manager at Sofitel Krabi Phokeethra Golf & Spa Resort, responded to this reviewResponded 19 August 2015

Dear `Vikram A`,
Sawasdee krap,

We would like to thank you for sharing such a positive review on Tripadvisor regarding your recent stay at Sofitel Krabi Phokeethra.
We are extremely thrilled to read that you have enjoyed the resort facilities.
We are also happy to see that you have experienced and really appreciated the resort entertainment program.
Rest assured that our main mission is also to create, outside the hotel design and lay-out, an emotional experience through our activity program.

Once again thank you for choosing Sofitel for your recent stay in Krabi. We remain at your entire disposal for any kind of information that you may need and we hope your next visit will be more than excellent and truly unforgettable.

We are looking forward to welcome you back soon for another Sofitel experience.

Yours Sincerely,

Richard Langonne
General Manager Sofitel Krabi Phokeethra Golf & Spa Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2015

We have just travelled to Krabi with family we stayed in sofitel. Its a very good resort and most importantly value for money. Rooms are neat, big and spacious. Another speciality is the indian restaurant serving excellent indian food.

Overall it was a very satisfying experience.

  • Stayed: August 2015, travelled with family
    • Value
    • Location
    • Service
1  Thank Adarsh63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard L, General Manager at Sofitel Krabi Phokeethra Golf & Spa Resort, responded to this reviewResponded 18 August 2015

Dear `Adarsh63`,
Sawasdee krap,

We would like to thank you for sharing such a positive feedback on Tripadvisor.
We are really glad to read that you have completely enjoyed your stay with us.
I will also pass your kind and encouraging comment to our Indian chef. I am sure the entire kitchen team will definitely appreciate it.

Once again thank you for choosing Sofitel for your recent stay in Krabi. We remain at your entire disposal for any kind of information that you may need and we hope your next visit will be more than excellent and truly unforgettable.

We are looking forward to welcome you back soon for another Sofitel experience.

Yours Sincerely,

Richard Langonne
General Manager Sofitel Krabi Phokeethra Golf & Spa Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2015

Sofitel in Krabi got a big wide swimming pool and just few walks to beach, the view, facilities & people there are best. We served greatly when checked in, a delicated staff was bringing to our room & explained the details. Our room was reserved and it's located at G/F which can easily access to garden & pool, I think they have considered we are a family of 2 adults & 2 kids. We have booked a luxury room and it's huge enough! However, the noise from closing door or someone runs in corridor may shock you from dream, this issue was brought up when we checked out, since we thought they have no solution for it.
Our kids love playing at the pool which contains a small kids pool with slides. They have also provided balls & floating stuff for kids, great!
We also found the kids club amazing and our kids love to be there. Although the pre-set event is not rolled out as schedule, it brought fun to our kids.
Just be aware of the transportation you need to pay when go to town or buy stuff, the hotel is quite far from any store, THB400-500 per trip when you consider to go out. However, there're several restaurants nearby that you can still find good foods.

Room Tip: pay a bit more for luxury room
  • Stayed: July 2015, travelled with family
    • Value
    • Rooms
    • Service
2  Thank Flo_Mak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard L, General Manager at Sofitel Krabi Phokeethra Golf & Spa Resort, responded to this reviewResponded 18 August 2015

Dear `Flo_Mak`,
Sawasdee krap,

We would like to thank you for sharing such a positive feedback on Tripadvisor.
We are extremely glad to hear that you have enjoyed your recent stay at Sofitel Krabi Phokeethra.
I will share your kind and encouraging comments to all our Sofitel Krabi Team.
We are glad to read also that the hotel was very convenient for your family and that your kid`s have enjoyed the resort facilities.

Once again thank you very much for sharing your feedback with us.
We do hope to see you back soon with us.

We are looking forward to welcome you back soon for another Sofitel experience.

Yours Sincerely,

Richard Langonne
General Manager Sofitel Krabi Phokeethra Golf & Spa Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2015 via mobile

This hotel is far the best Sofitel I have ever visited thanks to its magnificent premises, unbeatable location and attentive, talented and dedicated staff that is there to assist even the most unusual requests.

A few hours after arrival, at 11pm, we realised we had left one piece of our luggage in the cab we took from the airport. The next morning, by the time we finished breakfast, with an extensive search, the reception managed to get it back to us! Amazing job!

We would also like to extend our special thanks to the General Manager, and Luis for their warm welcome and attention.

It is definitely a place to return and highly recommend to everybody!

Stayed: August 2015, travelled as a couple
2  Thank bcsoma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian S, General Manager at Sofitel Krabi Phokeethra Golf & Spa Resort, responded to this reviewResponded 13 August 2015

Bonjour and Sawasdee Krap dear "bcsoma",

Thank you so much for sharing your experience on Tripadvisor.
No doubt your kind and encouraging comments are well appreciated. We are really thrilled to read that you have enjoyed the facilities and the service rendered by our Sofitel Ambassadors.
It was a great pleasure to welcome you here in Krabi.

Once again thank you for choosing Sofitel for your recent stay in Krabi. We remain at your entire disposal for any kind of information that you may need and we hope your next visit will be more than excellent and truly unforgettable.

We are looking forward to welcome you back soon for another Sofitel experience.

Yours Sincerely,

Matthieu Houzai
Senior Director of Rooms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2015 via mobile

Above average hotel, but not up to 4 stars. Outdate television set that needs replacement. Excellent reception, but below average checkout with wrong accounting. Sea view from the hotel is acceptable, but beach is small, not beautiful and one has to cross the road to reach. Huge swimming pool is a plus. Breakfast is ok,same as other leading hotel in Thailand. Need transportation as far from town and airport.

Stayed: July 2015, travelled as a couple
Thank Galwayer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian S, General Manager at Sofitel Krabi Phokeethra Golf & Spa Resort, responded to this reviewResponded 13 August 2015

Bonjour and Sawasdee Krap "agsorn",

Thank you for taking the time to share your experience at the Sofitel Krabi Phokeethra Golf and Spa Resort. We do apologize that your experience did not meet fully your expectations for check out especially; allow me to express our sincerest apologies.

Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences.

We would like to reiterate our commitment to high quality standards, and we personally would like to make sure you will experience it during your next stay with us.

Best regards,

Matthieu Houzai
Senior Director of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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