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“Friendly to the fingertips ”

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Sofitel Krabi Phokeethra Golf & Spa Resort
Ranked #6 of 12 Hotels in Nong Thale
Certificate of Excellence
Reviewed 19 November 2017 via mobile

As I write this review we are still on holiday here.
From check in we just loved the feel of this exceptional hotel. The staff are all so nice and I know it sounds like a cliche but can’t do enough for you. Services offered are beyond what you would expect.
We have been frequenting the bar (the explorer) on a couple of occasions :-)) and if we were to single out specific staff members it would be Nicky and Adz. We leave feeling we have made new friends. Definitely be back next year. Lovely

Stayed: November 2017, travelled as a couple
Thank Iben C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Poorit N, Guest Experience Manager at Sofitel Krabi Phokeethra Golf & Spa Resort, responded to this reviewResponded 21 November 2017

Dear 'Iben C',

Thank you for having shared such a positive feedback while you are staying with us.

We are most delighted to learn that you had a great time with us and particularly appreciated the friendliness and assistance of our Ambassadors during your stay. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday.

Your kind words have been passed on to our teams and particularly to Khun Nicky and Khun Adz, who made your bar experience a memorable one. This will certainly motivate them to keep up the good work.

Once again, thank you for sharing your positive feedback. For further assistance you may need, please do not hesitate to contact us directly.

We wish you a 'Magnifique' stay !

Yours Sincerely,

Poorit Nookua
Guest Experience Manager - Sofitel Krabi Phokeethra Golf & Spa Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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67 - 71 of 2,666 reviews

Reviewed 18 November 2017

This was our first visit to Krabi and certainly not our last to either Krabi or the Sofitel. The Resort has such a great feel . Never seen such a big swimming pool. Rally liked that one pool area was for adults only. Highlight of the holiday was a boat trip (on the resorts boat) for the day to the islands. Overall found the service great, lots of smiles. Also liked the variety of eating options at the resort and also a short walk away. The room was fabulous, spotless and well maintained . Be back soon.

  • Stayed: November 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank mcumin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bertrand C, General Manager at Sofitel Krabi Phokeethra Golf & Spa Resort, responded to this reviewResponded 19 November 2017

Dear 'mcumin',

Thank you for sharing your positive comments regarding your recent stay at Sofitel Krabi Phokeethra.

We were delighted to learn that you had an excellent stay with us and particularly enjoyed the boat trip organized by our team. Your comments on the service provided by our Ambassadors are most gratifying and will be shared with the whole team.

We look forward to welcoming you back soon for another Sofitel experience.

Yours Sincerely,

Bertrand Courtois
General Manager - Sofitel Krabi Phokeethra Golf & Spa Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 November 2017 via mobile

We has been visited the hotel a few time at lobby bar with my girlfriend to enjoy some drinks and sunset. We're very enjoyed and impressed with warm service by all staff especially Nicky she's very helpful truly understand what's we wanted always smile and friendly. We'll go back again when we get chance.

Stayed: November 2017, travelled as a couple
Thank OokNicky M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bertrand C, General Manager at Sofitel Krabi Phokeethra Golf & Spa Resort, responded to this reviewResponded 18 November 2017

Dear 'OokNicky M',

Thank you very much for sharing such a positive feedback on Trip Advisor.

We were very pleased to read that you appreciated the assistance and friendliness of our Ambassadors. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. Your kind words of praise have been passed onto Khun Nicky, who is in turn most appreciative. This will definitely motivate her to keep up her good work.

We look forward to welcoming you back soon for another Sofitel experience.

Yours Sincerely,

Bertrand Courtois
General Manager - Sofitel Krabi Phokeethra Golf & Spa Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 November 2017

Hotel is not a modern hotel and not as stylish as the other Sofitel hotels in Thailand. But it has charme. We have been upgraded to a luxury room. The room was large and clean and had everything we needed. The pool is huge and there is also a nine hole golf course. Service was good. Food also. There are a lot of activities offered.

  • Stayed: November 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank V7452XRmartins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bertrand C, General Manager at Sofitel Krabi Phokeethra Golf & Spa Resort, responded to this reviewResponded 16 November 2017

Dear 'V7452XRmartins',

Thank you for sharing your positive comments regarding your recent stay at Sofitel Krabi Phokeethra.

We were delighted to learn that you had an excellent stay with us and particularly value our hotel. Your comments on the service provided by our Ambassadors are most gratifying and will be shared with the whole team.

We look forward to welcoming you back soon for another Sofitel experience.

Yours Sincerely,

Bertrand Courtois
General Manager - Sofitel Krabi Phokeethra Golf & Spa Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 November 2017 via mobile

This is our second visit. The room is spacious , neat and tidy without a doubt. The pool is also a great place to relax. The lunch special offered by their Maya restaurant is value for money, like their breakfast, lots of vegetarian options. I remember saying that I found their beds hard last time. This time, they put sth on top of the mattress to make the bed real soft. Good job! Yet, the complimentary wifi is so weak that I couldn't download my favorite newspaper online. All in all, I enjoyed my stay and would come back next time for sure.

Stayed: November 2017, travelled as a couple
Thank georgeshkg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bertrand C, General Manager at Sofitel Krabi Phokeethra Golf & Spa Resort, responded to this reviewResponded 13 November 2017

Dear 'georgeshkg',

Thank you very much for sharing your positive comments regarding your recent stay at Sofitel Krabi Phokeethra.

Your feedback regarding the internet has been shared with our IT Manager who will address this issue promptly. We do apologize for the inconvenience caused. However, we were most delighted to read that you had an excellent stay with us for your second time here at Sofitel Krabi Phokeethra. Your positive comments are most encouraging and will be shared with the whole team.

Once again thank you for choosing Sofitel for your recent stay in Krabi. We look forward to welcoming you back soon for another Sofitel experience.

Yours Sincerely,

Bertrand Courtois
General Manager - Sofitel Krabi Phokeethra Golf & Spa Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sofitel Krabi Phokeethra Golf & Spa Resort

Address: Klong Muang Beach | Nong Thalay, Nong Thale, Krabi Town 81180, Thailand
Phone Number:
Region: Thailand > Krabi Province > Krabi Town > Nong Thale
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 On the Beach Hotel in Nong Thale
#5 Top resorts Hotel in Nong Thale
#5 Family Hotel in Nong Thale
#6 Spa Hotel in Nong Thale
#6 Luxury Hotel in Nong Thale
#6 Romantic Hotel in Nong Thale
Price Range: RM 591 - RM 2,138 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Krabi Phokeethra Golf & Spa Resort 5*
Number of rooms: 276
Official Description (provided by the hotel):
Sofitel Krabi Phokeethra Golf & Spa Resort is renowned for its timeless elegance, luxurious rooms and suites, gourmet restaurants, outstanding facilities, and gracious Thai hospitality. Set in a lush tropical garden and just a few steps from the beach and Andaman Sea, the resort features a 7,000 sq.M. Lagoon-style pool, the largest swimming pool in Thailand. Guests can enjoy four restaurants serving Thai and international cuisines, a fully equipped fitness centre complete with steam room and sauna, So SPA with L'Occitane offering an extensive menu of rejuvenating spa treatments, and a Kid's Club. There is also an exclusive 9-hole golf course, and conference and meeting facilities and a unique 1,000 sq.M. Air-conditioned marquee for up to 950 persons. Designed to enhance the stay of every guest, our signature Leisure Butler service includes a VIP check-in and a personal assistant to arrange an unforgettable marriage proposal or special romantic moment, private dinner parties and celebrations, personalised excursions to nearby islands, and much more. Escape to Sofitel Krabi Phokeethra Golf & Spa Resort for a romantic getaway, a family holiday, a magnifique wedding, meeting or event in tropical paradise. ... more   less 
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Also Known As:
Sofitel Phokeethra Krabi Golf And Spa Resort
Sofitel Phokeethra Krabi Golf Hotel Nong Thale
Sofitel Krabi Phokeethra Golf & Spa Resort Thailand
Sofitel Phokeethra Krabi Hotel
Krabi Sofitel

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