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A TripAdvisor Member
phuket
1
Reviewed 18 January 2011

everything fine and the service is vary good,The room is very good also and very clean.
No Negative.

  • Stayed: January 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelManagement, General Manager at Sofitel Krabi Phokeethra Golf & Spa Resort, responded to this reviewResponded 21 January 2011

We would like to thank you for sharing your feedback regarding your stay at the Sofitel Krabi Phokeethra Golf & Spa Resort.
We were delighted to learn that you had an excellent stay with us.
It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2011

I will start off by saying, yes this hotel is beautiful, yes the pool is amazing. We cannot fault the hotel in this regard. Our room was OK, from the pictures on the website we expected something a little nicer. It was quite small and the bathroom seemed a little tired.

We found the staff good, however checking out proved difficult and the girl assisting us had little to no understanding of what we were asking her to do. A gentleman behind the reception was very helpful and assisted her through it (perhaps she was in training). It is hard because obviously there english is much better than our Thai however we found compared with other 5 star hotels we had stayed in within Thailand it was much harder to communicate.

The reason I say this hotel was not for us, was simply the location. We knew that it was not in the middle of town (which we usually prefer) however people have written similar reviews regarding Karon in Phuket, so we expected something similar. We felt quite iscolated, there is a nice selection of small local restaurants and the prices/food are great. However we found ourselves at a loose end by about 9:30pm every night.

The shuttle to Ao Nang was good, but it was difficult as you have to nominate a time you wish to return, we found this a bit restricting as we generally just see where the night takes us and do not like being time restricted. Never being to Krabi before if we were to return we would definately stay close to Ao Nang.

We loved the trip to Hong Island and would reccommend this to anyone staying at the hotel, the island does get very busy during the day, so I would reccommend snorkling early. We hired a canoe in the afternoon and made our way around the whole island which was fantastic. The hotel does offer lunch to be provided however, there is a little restaurant on the island and a kiosk which sells drinks/snacks etc. We had a huge breakfast before we went and found we didn't really need a big lunch anyway.

Also, I have noticed many people complain regarding the expensive internet service in the room. There is a business centre in the hotel lobby with 3 computers offering free internet and printing. This suited our needs while on holidays perfectly.

All in all, the hotel was nice, but as I said not for us. If you enjoy staying mainly at the hotel and not venturing far during the day. Enjoy hotel restaurants and early nights then this hotel would suit you perfectly.

  • Stayed: January 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank kced
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelManagement, General Manager at Sofitel Krabi Phokeethra Golf & Spa Resort, responded to this reviewResponded 21 January 2011

Thank you for taking the time to share your feedback regarding your stay at the Sofitel Krabi Phokeethra Golf & Spa Resort.
We are glad to learn that you enjoyed your stay as it is our clear goal to welcome our guests with the high level of standards and facilities for which Sofitel Luxury Hotels is better know for.
We would also like to thank you and assure you that we have taken good note of your comments.
We shall be looking into appropriate measures in the future to ensure our guests' entire satisfaction.
We appreciate your time in sharing your concerns, and we do hope that we will have the opportunity to welcome you again.

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Reviewed 15 January 2011

This is a really well run hotel, great staff, organised activities and very well maintained. The pool is fabulous, there's a par 3 nine hole course in the grounds, a beach across the road and the trip they run to Hong island is a nice touch. They also run a daily list of activities you can take part in such as Thai cookery school, Thai language lessons, Fitball, Windsurfing lessons etc. if your looking for something to break up the day relaxing by the pool. There's free internet access in the Business Center which has 3 computers which is nice when most hotels seem to charge for it.

My only two faults with the hotel would be it's slightly isolated location next to a beach that isn't great and there's no restaurants etc. right outside the front gate so you need to organise your own transport to nearby areas or get the hotel shuttle to Ao Nang at night. Also in a Las Vegas casino style way you'll find you'll be easily parted from your money, the breakfast is extremely expensive in Thai terms, I couldn't justify it so only had it once. The onsite restaurants are also quite expensive but if you want to escape to Ao Nang instead for your evening meal you have to pay the shuttle "tax" of 200 Baht per person return which would get you a meal in most Thai restaurants. I know it's quite a trek to Ao Nang but maybe the hotel could subsidise it due to it's location and lack of other options or offer a free shuttle to the area outside the Sheraton which has some restaurants. The Mangosteen in Phuket for example done a free shuttle to Nai Harn beach during the day and Rawai for night time dinner due to it's isolated location.

Overal though, I couldn't see how anyone could be disappointed with the hotel itself and it's nightly room rates are great value for money especially if you can get a breakfast included rate.

  • Stayed: January 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank charlied0g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelManagement, General Manager at Sofitel Krabi Phokeethra Golf & Spa Resort, responded to this reviewResponded 21 January 2011

We would like to thank you for taking the time to share your feedback following your recent stay at Sofitel Krabi Phokeethra Golf & Spa Resort.
We are pleased to learn you had a great time with us.
We all look forward to welcoming you back again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 January 2011

  • Stayed: January 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
SofitelManagement, General Manager at Sofitel Krabi Phokeethra Golf & Spa Resort, responded to this reviewResponded 15 January 2011

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 8 January 2011

  • Stayed: December 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
SofitelManagement, General Manager at Sofitel Krabi Phokeethra Golf & Spa Resort, responded to this reviewResponded 15 January 2011

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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