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Reviewed 26 July 2021

The ate deserve more than 5 stars. Candida in the coffee shop, Angela in the buffet and Yoanca in the front desk were amazing. All staff were friendly and willing to help. Definitely I'm coming back .love it

Date of stay: July 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Yissel B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Regional C M PUJ, Dueño at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino, responded to this reviewResponded 28 July 2021

Dear guest,

We are very grateful that you have visited us and for your wonderful comments. It is the best motivation to continue offering that quality service that characterizes us!

We love it when our staff actively contributes to improving our guest´s holidays. We are going to share your comments with the whole staff, especially the ones you mentioned. We are sure it will make them very happy.

We would love to have the opportunity to welcome you in the near future so that we can once again offer you an excellent service and continue creating the best experience for you.

Kind regards,

Juan Tuñón
Regional Director of Operation Spanish Caribbean
Royalton Bavaro Resort & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 July 2021

Excelente
Food at Japanese was awesome. Not able to set at steakhouse. Need to set up better to be able to eat. Not a good entertainment. The catamaran excursion was excellent. Overall good hotel. Loved it.

Date of stay: July 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Rosaslester
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Regional C M PUJ, Propietario at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino, responded to this reviewResponded 27 July 2021

Dear Rosaslester,

We would like to express our gratitude for choosing us for your last holidays and for the valuable time that you took to let us know your experiences concerning your stay. We sincerely appreciate your comments. They truly give us the opportunity to adjust and improve our services as well as the hotel facilities.

We are sincerely looking forward to the pleasure of welcoming you again, your family and friends in our Royalton Bavaro and assure you that you will enjoy even superior services and facilities on your next visit.

Sincerely,

Juan Tuñón
Regional Director of Operation Spanish Caribbean
Royalton Bavaro Resort & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 July 2021 via mobile

we had an amazing time at royalton bávaro! our butler, Miseal was fabulous! he was very helpful and went above and beyond to accommodate us. he was very cheerful and always attentive. the resort was very clean and modern. housekeeping did an outstanding job. the shows every night were great and there was always activities going on. at the diamond club pool, Macy, the server, was wonderful! she was always smiling and made sure we were having a great time. there was a slight language barrier with the staff sometimes but they were very patient, other than that the experience was 5 stars. we would recommend staying here!

Date of stay: July 2021
Trip type: Travelled with family
Thank mary22557
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Regional C M PUJ, Propietario at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino, responded to this reviewResponded 25 July 2021

Dear Mary,

Thank you so much for your perfect review, your comments are much appreciated! Thank you for deciding to stay with us during your last vacation trip! We are thrilled to learn you enjoyed all our facilities. Knowing how incredible your experience was here making us really happy!

We are sincerely looking forward to the pleasure of welcoming you again, your family and friends in our Royalton Bavaro and assure you that you will enjoy even superior services and facilities on your next visit.

Sincerely,

Juan Tuñón
Regional Director of Operation Spanish Caribbean
Royalton Bavaro Resort & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 July 2021 via mobile

This property is incredible. The food is great. The beer/mixed drinks are top-notch. The rooms are very spacious. The martini bar is the best bar. Scooby is an event staff employee and he is full of energy. “Holy moly” is right, because he does an incredible job. Domingo is the man you want to meet first. He will make sure your experience is the best it can possibly be. Domingo went above and beyond for our group of 18 people. He got us the best options for each day of our stay! THANK YOU DOMINGO!

Date of stay: July 2021
Trip type: Travelled as a couple
Thank Brandt R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Regional C M PUJ, Propietario at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino, responded to this reviewResponded 25 July 2021

Dear Brandt R,

Your review of Royalton Bavaro Resort & Spa is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories.

Our butlers go out of their way in order to please every single need of our guests. We are proud of this kind of service and there is nothing more heartwarming for me and the Team than to hear that our guests appreciate the effort. We are going to share your comments with Domingo. We are sure it will make him very happy!

We will be glad to welcoming you again in our hotel and assure you that you will enjoy superior services and facilities on your next visit.

Warm regards from paradise,

Juan Tuñón
Regional Director of Operation Spanish Caribbean
Royalton Bavaro Resort & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 July 2021 via mobile

We had a great time at the Royalton Bavaro. Misael was our vacation butler and he was fantastic! He took care of all our dinner reservations and was very attentive to our needs especially the mini bar .

He was a life saver with ice since we needed ice for our little one RJ.

Date of stay: July 2021
Trip type: Travelled with family
Thank Destinimcknight
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Regional C M PUJ, Propietario at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino, responded to this reviewResponded 25 July 2021

Dear guest,

We sincerely appreciate that you have taken the time to write such a nice review at our Royalton Bávaro Resort & Spa resort. We are happy to read that you had such an amazing vacation.

We would love to have the opportunity to welcome you in the near future so that we can once again offer you an excellent service and continue creating the best experience for you.

Warm regards from paradise,

Juan Tuñón
Regional Director of Operation Spanish Caribbean
Royalton Bavaro Resort & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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