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All reviews julia roberts king kong punta cana the grill italian restaurant pool view cleaned every day a la carte restaurants ocean front beach bar clean towels recommend this resort lot of seaweed family vacation amazing resort dominican republic every evening
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Reviewed 8 June 2022

This whole trip was amazing. The restaurants have very good food and a big variety of different cuisines.
The staff is so friendly and fun! You feel immediately welcomed.
The beach is very clean and there is a section only for premium guests. Which is nice. There you also get the good alcohol
Every night is something going on and it’s never boring.

Date of stay: June 2022
Trip type: Travelled with friends
1  Thank maschak722
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Impressive Resorts and Spas, Marketing at Impressive Premium Punta Cana, responded to this reviewResponded 8 June 2022

Dear guest,

First of all, thank you for choosing Impressive Punta Cana and sharing your experience with us.

We are pleased to know that your stay at the resort was positive and that you were able to enjoy the facilities and the friendly service of our team. We will take your comments into account in order to take the necessary measures to provide a better service every day.

We would be delighted to welcome you again and offer you the best of care.

Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2022

We have stayed here for 9 days and enjoyed our vacation in this hotel. The food in the restaurants and buffet was various and tasty. One can find the dishes from different cultures and definitely finds what she/he likes.
The beach is being cleaned everyday from marine plants. In our case it was very important because in May and June it is kinda extreme problem on the beach.
The room was cleaned everyday except jacuzzi. The air conditioning control panel was broken, so one could only turn it on or off.
The very positive part of staying here were animators. They organize amazing shows every evening, we had fun and enjoyed time with them.

Cheers,
Nail

Date of stay: June 2022
Trip type: Travelled as a couple
1  Thank naili2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Impressive Resorts and Spas, Marketing at Impressive Premium Punta Cana, responded to this reviewResponded 8 June 2022

Dear guest,

First of all, thank you for choosing Impressive Punta Cana and sharing your experience with us.

We are pleased to know that your stay at the resort was positive and that you were able to enjoy the facilities and the friendly service of our team. We will take your comments into account in order to take the necessary measures to provide a better service every day.

We would be delighted to welcome you again and offer you the best of care.

Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 June 2022 via mobile

Witness nothing but people complaining while I was checking in. Rooms are “okay” not family friendly. Ac didn’t work, bathroom had a leak. No swimmable beach and covered by algae. Crowded. Buffet food very poor. Very slow staff at check in.

Room tip: Avoid an unpleasant time. Just don’t do it. You know that feeling when you are on the fence!? Well this that time, is not meant to be.
Date of stay: June 2022
Trip type: Travelled with family
Thank Camilo R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Impressive Resorts and Spas, Marketing at Impressive Premium Punta Cana, responded to this reviewResponded 3 June 2022

Dear guest,

First of all, thank you for choosing Impressive Premium Punta Cana and for taking the time to share your experience with us.

The opinions of our customers are very important as they allow us to detect opportunities for improvement. That is why we will take your comments into account in order to take the necessary measures to provide a better service every day.

We are sorry for the inconvenience caused and hope to have you back soon to offer you a better experience.

Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 June 2022

We had a lovely few days in this hotel. The grounds are stunning and really well maintained, as well as the great selection of pools. We used the pool immediately outside our room which had a fantastic swim up bar but the other pools also looked great. The hotel itself is most definitely not 5 star, we did upgrade to premium and apparently our rooms were upgraded as part of that but they were pretty shabby, although cleaned every day. The premium package gives you a fridge in the room that is stocked with soft drinks and beer but we had to ask every day for the fridge and the coffee to be refilled, they dont do it as standard. Premium also gives access to a couple of other restaurants and upgraded alcohol and we did overall think the upgrade was worth it as we also got access to a specific part of the beach which had sun canopies over the sunbeds - something lacking in all other areas, including most of the pools so if you didn't get near a palm tree for shade you are really exposed to the sun. The sunbeds on the beach are well packed in and close together. It wasn't particularly busy when we went and so no problem getting tables or sun beds but I can imagine that would be a challenge when its busy as the restaurants are not very big. You have to pre book for all the restaurants apart from the buffet, but food in the buffet restaurant was pretty good. All of the other restaurants are OK, you wont starve staying here but dont go to this hotel if you are looking for gourmet cooking :-) We did wander outside the hotel to get a feel of Punta Cana, not an awful lot to see so we stayed inside the hotel resort for the entire time we were there. The drinks do appear to be either low alcohol or watered down but they tasted good and the staff in the bars were friendly. Overall this hotel is OK and you probably get what you pay for as it is one of the cheaper options but staff in general are helpful, the food is OK, the grounds are beautiful, the rooms are clean and the sun shone!

Date of stay: May 2022
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank dawn g
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Impressive Resorts and Spas, Marketing at Impressive Premium Punta Cana, responded to this reviewResponded 3 June 2022

Dear guest,

First of all, thank you for choosing Impressive Premium Punta Cana and sharing your experience with us.

We are pleased to know that your stay at the resort was positive and that you were able to enjoy the facilities and the friendly service of our team. We will take your comments into account in order to take the necessary measures to provide a better service every day.

We would be delighted to welcome you again and offer you the best of care.

Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2022

I would highly recommend the Impressive resort in the Dominican Republic

All staff are very friendly and helpful especially the entrainment staff (especially Chocolate who everyday came over said hello, I’m I doing ok) and make your stay feel very welcoming and comfortable.

Room was perfect, I had a problem with the air conditioning but after speaking to reception the maintance team came to the room and fixed the problem.

Lots of Choice of food places to eat on the resort and had the choice of different styles of food if I wanted it. Also many bars all over the resort to get drinks from, I found a perfect spot for me with great service from the Tiki Bar and Alberto and Cruz Maria and Jorge very very good barmen

Beautiful clean beaches win in minutes from my room where you would alway see staff maintaining the upkeep of the Impressive resort.

This is a great place to come for all, families, friends or even on your own

Date of stay: May 2022
Trip type: Travelled solo
2  Thank F2843VAmarkd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Impressive Resorts and Spas, Marketing at Impressive Premium Punta Cana, responded to this reviewResponded 30 May 2022

Dear guest,

First of all, thank you for choosing Impressive Punta Cana and sharing your experience with us.

We are pleased to know that your stay at the resort was positive and that you were able to enjoy the facilities and the friendly service of our team.

We would be delighted to welcome you again and offer you the best of care.

Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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