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Reviewed 27 January 2022

This was my second time in DR and staying at this resort made it better than the first. The rooms are nice and clean and the food was great. There is something for everyone. Its right on the beach and is very beautiful. The only thing that was not so great was the wifi. If you can get pass that part I recommend this resort. Also there was a staff member by the name of Julia Roberts a very very OUTSTANDING host. If you stay here you should ask for her. She help me surprise a friend for her birthday and decorated the whole room.

Date of stay: January 2022
Trip type: Travelled with friends
1  Thank PassportPusha-1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
econcierge Secrets and Dreams Royal Beach, Director General at Dreams Royal Beach Punta Cana, responded to this reviewResponded 29 January 2022

Dear PassportPusha-1,

Receive our gratitude for allowing us at Dreams Royal Beach to host you. Your feedback is very important to us and we really appreciate the time that you have spent on completing your review here on TripAdvisor. We are glad to hear you had such a great stay with us. We are extremely pleased to know you were able to thoroughly enjoy your stay from the service you received to your accommodations and hotel location.

Best regards,


Vythalis Muñoz
Hotel Director

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Reviewed 27 January 2022 via mobile

Marcelo was great. Always checked in on us each day to see if he could help with anything. We were there during my birthday and came back to a banner on the door, decorated room and a special treat of champagne and cake to celebrate. If you're lucky enough to have Marcelo as your butler you'll be in good hands.

The resort was small, which suited us just fine. The grounds were very well maintained and all of the staff was friendly. The only "bad" thing I would say was they only gave you one travel size bottle of shampoo/conditioner. But overall, a great place to stay.

Date of stay: January 2022
Trip type: Travelled as a couple
Thank C6930WRchristinas
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
econcierge Secrets and Dreams Royal Beach, Director General at Dreams Royal Beach Punta Cana, responded to this reviewResponded 29 January 2022

Dear C6930WRchristinas,

Thank you for taking the time to share about your recent experience and recognize our Team. We are glad to read that you have received exceptional service from Marcelo and that he has provided you with a truly wonderful and memorable experience, and we will certainly recognize them on your behalf. We look forward to having the pleasure of hosting you back in the near future.

Greetings,


Vythalis Muñoz
Hotel Director

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Reviewed 27 January 2022

Where to begin...from the moment we arrived at Dreams Royal Beach, we were happy and relaxed! They literally greeted us with a cold towel and didn't let us do a thing from that moment on! All we had to do was relax and enjoy the magnificent resort and the beautiful people who work there! We vacationed with our 84-year-old mother and the staff took such good care of her! Now she is young at heart and full of spunk and doesn't like to admit that she needs a little help now and then, and they made her feel so comfortable and dignified! Since the people are some of the most memorable and fond memories, I'm starting with them. JR "Junior" is a complete delight. He's young, handsome, kind, smart, and was so sweet with our Mom. He is part of the entertainment staff and is a complete delight. I honestly can't say enough good about him only that no matter what he is paid, he should be paid more and they should treasure him as an employee, he is truly awesome. Ok, the wait staff, Francesco, amazing, literally he knew I drink hot tea not coffee and served me a pot of tea every single morning after day one! Glennys greeted us at restaurants with a heartfelt smile and always talked with us and danced with us making our experience so special, she is an angel. I have to mention some of the waiters who brought us drinks on the beach, first of all, Luis is a complete doll and made our beach days amazing! William is amazing too and so much fun, they’re literally happy all the time which makes their guest happy all the time!! The evening wait staff at entertainment and bars closer to entertainment venue were just so so with the exception of Marleney who was a complete delight! Thank you Marleney for making our evenings so much fun! Are you sick of reading yet, sorry, there's more! The food in the restaurants is ok, not great, BUT the service is so exceptional, and the desserts and drinks make up for it! Regardless, all of the staff work SO hard. They are amazing and I hope they are well taken care of because they deserve to be paid well and treated well. The food at the World Cafe is great, there's something for everyone there all the time so no one can complain that they didn't find something they like to eat after going there! The breads, pastas, pizza, salads, seafood, and yes, the amazing desserts!! The chocolate desserts are some of the bests I have ever eaten, which has to do with obviously the pastry chef but probably the cocoa beans that come from the Dominican, the fruit, the coffee beans, the chocolate, so much of the food produced there. Don't miss out on the beach grill that is located just off of the World Cafe outside by the beach. We ate yummy roasted chicken, rice, beans, French fries, hamburgers, hot dogs, fruit, veggies, oh my so delicious. We could literally walk a few steps to get our lunch and then back to the beach in 5 minutes or less! One afternoon, I was walking up to the lobby and ran into a complete pop-up tea/coffee/dessert bar that I thought was private only to find out it was open to everyone in the resort, so many coffees, high quality liquors, and desserts on beautifully clothed tables. There were also tables and chairs to sit and sip tea or coffee (with liquor if you like) and have any dessert you can ever imagine! The entertainment was great. My favorites were “The Greatest Show,” so wonderful, especially if you know the movie; and “Madonna”!! She was fabulous! The pools, unbelievable, they’re everywhere! The infinity pool is a wonderful oasis and never ever crowded. The pool at the bar was the most crowded and if you like a swim up bar and a lot of action, that is where to be! There is entertainment ALL day long. We enjoyed yoga every morning and some aerobics, and dance lessons, on the beach, but there is so much more too. We mostly just relaxed on the spectacular beach and drank delicious drinks all day! The beer, Presidente SO good! So many different drinks, liquors; you will definitely not be thirsty! Try the Brugal Dominican Rum, top shelf, yum!! Ok I’m going to stop but one last note. I splurged on an 80-minute massage at the Spa and it was truly the best I have ever had! Clara was my masseuse, and she was unbelievable! The entire experience is beyond words, from the hot tub to the water fall pool to the sauna and steam room! You can’t schedule the massage until you get there, but don’t worry, you can walk right over and get is scheduled at your convenience once you get there. I think I’m done for now, lol! Go, enjoy, you’ll love every minute!!!

Room tip: First floor and close to the beach but all rooms are great!
Date of stay: January 2022
    • Value
    • Rooms
    • Service
2  Thank DanaA1336
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
econcierge Secrets and Dreams Royal Beach, Director General at Dreams Royal Beach Punta Cana, responded to this reviewResponded 29 January 2022

Dear DanaA1336,

Thank you for taking the time to share your comments on TripAdvisor. It was a pleasure being your host during your recent gateway. We are glad to know that you had a truly memorable experience. Your comments motivate us to keep providing our guests with top quality service they deserve. Once again, we appreciate your kind comments about our resort and look forward to welcoming you back in the not too distant future.

Greetings,


Vythalis Muñoz
Hotel Director

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Reviewed 27 January 2022 via mobile

Service was excellent restaurants, rooms and staff were great the beach is beautiful and the activities were awesome, the team at the 24 hour Cafe ate the best always serving with a smile and such pleasant manner I would definitely recommend this spot and look forward to going back

Date of stay: January 2022
Trip type: Travelled with family
1  Thank opheilr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
econcierge Secrets and Dreams Royal Beach, Director General at Dreams Royal Beach Punta Cana, responded to this reviewResponded 29 January 2022

Dear opheilr,

We appreciate the time that you have invested in writing an overview of your stay with us. It is amazing to read that we could exceed your expectations with our facilities and amenities . This is the kind of experience we strive to deliver to all of our guests.

We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort.

Greetings,


Vythalis Muñoz
Hotel Director

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Reviewed 26 January 2022

We visited the resort for 12 days in January as a group of 15, most of which stayed for 5-7 to celebrate our wedding with us. This resort was a last minute change due to covid restrictions in our original location. It could not have worked out more perfectly, and enough cannot be said for the staff and facilities. Francina the wedding Coordinator executed our dream wedding and reception with a weeks notice, it was everything we dreamed of and more! Roberto our butler made our stay so special and easy, he was EXCELLENT!!! I would go back anytime (and we will visit again!) If I could ensure he'd be our butler! The entertainment staff, Spaghetti, JR Junior, Shaggy, dark blonde, (I'm sure I'm missing someone) were INCREDIBLE! all the bartenders were amazing, Abel, William, Jose Manuel, and Nelson who always kept our drinks full on our patio! Maria kept our room sparkling! We did the pool, swim up, ocean and a cabana day on top of our wedding/reception day. The 12 days flew by and we are so incredibly grateful for the staff for making this our home away from home, and helping to create the most perfect memories!!!!

Date of stay: January 2022
Trip type: Travelled with friends
Thank T523WZkellyj
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
econcierge Secrets and Dreams Royal Beach, Director General at Dreams Royal Beach Punta Cana, responded to this reviewResponded 29 January 2022

Dear T523WZkellyj,

Thank you for taking the time to share your comments on TripAdvisor. It was a pleasure being your host during your recent wedding. We are glad to know that you had a truly memorable experience. Your comments motivate us to keep providing our guests with top quality service they deserve. Once again, we appreciate your kind comments about our resort and look forward to welcoming you back in the not too distant future.

Greetings,

Vythalis Muñoz
Hotel Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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