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RM 145
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Katrin Hartmann
Munich, Germany

Too expensive for the value!

3.0 of 5 bubblesReviewed 29 Sept 2019
At least if you take the beach bungalow (that was highly recommended in some of the previous reviews), than you really pay too much money for what you get!
It is a nice quite place. Pleole are really nice and helpful! The breakfast and the food is ok (although not spicy enough for my taste). The beach is black (which is special) but not too inviting to swim.
But the prize of the beach bungalow is crazy - we have been to much nicer places in Lombok for the same amount of money ...
And the muezzin in the middle of the night actually is really annoying!
May be the prize for the other bungalows are more realistic - but you should not pay a crazy high prize ...
Date of stay: September 2019
Room Tip: The beach bungalow is very nice - but the prize is not realistic!
2.0 of 5 bubblesValue
3.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
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Rinjanibeach, Gérant at Rinjani Beach Eco Resort, responded to this review
Responded 25 Jan 2020
Dear Katrin,

Thank you so much for the review !

Regarding the price of the room we recommend you to book directly through us so you don't have to pay the commission on the OTA, if we have more complain if the future regarding the prices we will definitely think about it but for now we do not think that the price is "crazy" expensive for a room located right on the beach.

About the not enough spicy food as we have many guests who don't like spice we can't directly put spice in the food but if you ask we can add spice directly in the meal or on the side, we very often do it but the guest has to ask us.

Finally regarding the muezzin Lombok is approximately 95% muslim and is called "The island with 1000 mosques" even though there are more than 1000. It is a huge part of the culture here and we have to live with the sound of the pray.h there are way more

We hope everything is okay for you in Germany !

All the best,

Remi Begue
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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9 - 14 of 259 reviews
Reviewed 3 August 2019

My family had wonderful stay here. The resort itself is situated on a lovely quiet beach, perfect for relaxing ... and a sunset drink! The staff were also very helpful organizing day trips for us to snorkel at the Gili Islands and trek to the waterfalls in Senaru.

The manager Reme was also super friendly, and great fun to hang out with!

Date of stay: July 2019
Trip type: Travelled with family
1  Thank markbbrown02
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rinjanibeach, General Manager at Rinjani Beach Eco Resort, responded to this reviewResponded 4 August 2019

Dear Mark,

Thank you so much for the review !

The staff and I had such a good time with you and all your family, you guys are amazing !

Please let us know if you come back to Lombok so we can meet again.

I hope that you had a goot time in Malyasia and Singapore.

All the best,

Remi

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Reviewed 21 July 2019

Rinjani beach eco resort was a quaint paradise where i was made to feel at home for a week. The staff are so welcoming and go above and beyond to make you feel comfortable. I loved the location and the minimalist feel of the resort. I stayed for a week and it was the perfect retreat for me! Remi (the manager) was wonderful and even upgraded my accomodation! I'll be sure to return one day :)

Date of stay: July 2019
  • Trip type: Travelled solo
    • Cleanliness
    • Service
2  Thank alexandria2503
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rinjanibeach, General Manager at Rinjani Beach Eco Resort, responded to this reviewResponded 4 August 2019

Dear Alex,

Thank you for the positive review.

You have been such a nice and kind guests, all the staff asked me to say hello to you.

We are so happy that you have enjoyed your stay with us :)

We are now waiting for you to comeback with you boyfriend.

I hope everything is okay for you in Perth.

Thank you again,

Remi

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Reviewed 15 July 2019

Everything at Rinjani is perfect! We travled around Indonisia and nothing compares to this place. The location is absolutly amazing - The pool is 10 meters from the beach where the water is clean and crystal clear. The staff is unlike any other place! They will help you with everything. The food is amazing. I would rekommend this beautiful little piece of paradise to anyone

Date of stay: July 2019
Trip type: Travelled with friends
3  Thank Xeniasilke1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rinjanibeach, Gérant at Rinjani Beach Eco Resort, responded to this reviewResponded 17 October 2019

Hello Xenia !

Thank you so much for the review !

It was such a pleasure to welcome you at the hotel and we are very happy you enjoyed your stay with us.
Please feel free to come back on your next trip to Indonesia so you can give me more Dannish lesson :)

We hope everything is okay for you and we look forward welcoming you here again !

All the best,

Remi Begue

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Reviewed 11 July 2019

We travelled to Lombok for a wedding. The Rinjani Beach Eco Resort was the closest hotel we could book to the wedding venue. It was with some trepidation too: a room without air conditioning in such hot weather! We stayed for 6 nights.

However, the large bamboo rooms, en~suite, were perfect for our stay. There was always a breeze through the room and it was wonderful showering under the stars. The linen was changed regularly and the room was spotless.

The restaurant served good food, both Indonesian and Western. All of it was freshly prepared to order. The breakfast was as substantial as you wished. The little tick list to order was a simple and excellent method of sorting out the breakfast order. Lunch and supper were usually long and relaxing. The staff were very accommodating and went out of their way to make our stay most memorable.

Remi was so helpful and solved any of our problems quickly. For example, we needed taxis to and from the wedding, and birthday party the next day. He even arranged for a taxi to take us to a suitable beach for a glass bottom boat to pick us up, and then to pick us up at the end of the day.

If Lombok wasnt at the other end of the earth, we would definitely stay there again.

Date of stay: May 2019
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Wendy G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rinjanibeach, General Manager at Rinjani Beach Eco Resort, responded to this reviewResponded 4 August 2019

Dear Wendy and Robin,

Thank you so much for the review.

You guys were amazing, it was such a pleasure for the staff and I to have you here at the hotel.

Also thank you to Robin for the tips he told me about things we could improve in the hotel.

I am sure that you will come back somnetime in Indonesia, at least to see once the Nkuku family :)

I hope you guys are okay please let us know if you come back !

All the best,

Remi

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Reviewed 4 July 2019 via mobile

My husband, our 6 year old daughter and I spent 11 days at the Rinjani Beach Eco Resort and it was just perfect for us!
We had the honeymoon bungalow, a really nice bungalow completely made of bamboo directly on the beach: the room was very nice, bathroom big and hot water provided. The cleaning girl came everyday to clean, to make the beds and we got every day fresh towels.
The beach is big, clean and perfect for children to play or for adult to relax. There is also a pool with some beds to lie where you can enjoy your breakfast or just a coffee while watching the sea.
The restaurant provides breakfast, lunch and dinner and cold and hot drinks, the food is really good and the staff very friendly and always ready to help you with whatever wish you have.
One extra word for Remi, the hotel manager: I did the whole booking with him by email from Germany some months before flying over and I really have to thank him for his kindness! He quickly replied to all my emails, checked for the deposit payment, welcomed us when we (late in the evening) arrived and was always friendly and ready to provide us with all the pieces information we needed. He organized for us a car with driver to travel around Lombok, the boat to go to Gilis and the taxi to go to the airport. Overall he was amazing with our daughter too!
Our experience at the Rinjani Beach Eco Resort was just perfect and we can advise it to everyone who wants to relax and be a bit away from the mass tourists!

Date of stay: June 2019
Trip type: Travelled with family
3  Thank V2038SXveronicad
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rinjanibeach, Gérant at Rinjani Beach Eco Resort, responded to this reviewResponded 26 August 2019

Dear Veronica, Sebastian and Sophia,

Thank you so much for this beautiful review.

You guys have been amazing and it was a pleasure to make sure everyday that you enjoy your stay in the hotel. I have told the staff that you have enjoyed the food and the cleaning service and they were very happy !
These 11 days has passed so fast and I am very proud that Sophia tried to eat some of our Italians dishes :)

Everyone here hope that everything is okay for you in Germany and please let us know if you come back to Indonesia it would be so nice to see you again !

All the best and Danke Schoen, grazie mille ! ( I am sorry I don't know the word in the bavarian dialect haha)

Remi

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