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Reviewed 29 December 2019

I can’t believe that it took me so many months to finally write a review on what my 6 year old(aka DAKSH) considers his best holiday ever.
Property is large, beautifully kept and rooms are spacious. Hotel is strategically located close to Gili islands. We had heard of the hotel hospitality from our friends but having to experience it was indeed something. We had booked a standard room. There was a small glitch in the toilet drain( which is extremely unlike Oberoi). The hotel upgraded us to a Villa and also threw in complimentary massage all of them as token of apology. We were overwhelmed. This was indeed hospitality at its very best.
Staff was really kind and friendly. Every morning my six year old Son would just leave the room and spend hours with the staff who would engage him, play with him. Perfect for me and my Wife as we got plenty of time to each other. There were plenty of activities for kids such as pottery, cooking, Scuba diving. Snorkeling is complimentary for guest.

Our special thanks to Hengky who made our stay absolutely memorable. Thanks to Sumit as well.

My only feedback would be to keep some section of the restaurant under air con as Lombok weather can be hot. Overall fantastic property and highly recommended.

Date of stay: June 2019
Trip type: Travelled with family
1  Thank Vikas1804
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheOberoi_Lombok, Manager at The Oberoi Beach Resort Lombok, responded to this reviewResponded 29 December 2019

Dear Mr. Kumar,

It was great to have you and your family stay with us. Thank you for taking the time to review our resort and for your kind comments. I am delighted to hear that you enjoyed your stay with us and that my team looked after you well. Your kind words of appreciation for our team members is much appreciated.

It was a pleasure meeting you all and specially Daksh. We all miss him here. We thank you for your support and patronage and look forward to welcoming you back in the future.

If I can be of any further assistance please do not hesitate to contact me.

Kind regards,

Sunit Mukhija
Hotel Manager
Email: generalmanager.lombok@oberoihotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 December 2019

Can’t say enough about our experience at The Oberoi Beach Resort in Lombok, from the first friendly encounter at the Airport to our 7 day stay through till us leaving this place, The staff made us feel Important, Welcomed and part of the Family.
The staff go above and beyond to make your experience memorable, easy,....and stress free....Hari and Sayu (guest Assistants) where amazing,...from remembering our drink orders and having our loungers ready Everyday, to keeping our sunglasses clean...The ladies at breakfast every morning where always smiling and accommodating....and that was equally true of the dinner staff (Nyoman, Nelly and DWI)who where more than willing to adjust the menu to fit my food restrictions. Room Service and the food at the resort (in general) was fast,..fresh and DELICIOUS 😋!!…The Personal touches from the housekeeping staff where lovely and much appreciated for taking the time to notice their individual guests.
Management should be very proud of their staff at The Oberoi Beach Resort, Lombok they definitely add that special element to their guests stay, and make you want to come back again, and again!
Thanks again for an amazing first time experience with your Resort, but it definitely won’t be the last time you see us!…
Shanon and Glen Wilson

Room tip: The Villa’s are a Romantic, Tranquil, and Tropical Luxury Option.
Date of stay: December 2019
    • Value
    • Location
    • Service
Thank shanonwilson71
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheOberoi_Lombok, General Manager at The Oberoi Beach Resort Lombok, responded to this reviewResponded 28 December 2019

Dear Mrs. and Mr. Wilson,

It was a pleasure to meet you during your stay at The Oberoi Lombok.

Thank you for your lovely review of our resort post your stay with us. We are delighted that you cherished each moment in our surroundings and that the team ensured you carried back fond memories of your time with us. I have shared your compliments with everyone in the hotel and I have no doubt that your acknowledgement of our efforts will motivate all of us to do even better with each passing day.

Thank you for all your lovely comments and we eagerly await your next visit to The Oberoi Beach Resort, Lombok.

Best Wishes for the New Year,

Kind regards,

Sunit Mukhija
Hotel Manager
Email: generalmanager.lombok@oberoihotels.com

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Reviewed 27 December 2019

Incredible hotel - true paradise! Great and spacious room, lovely bathroom with outdoor areas, excellent service, fab food. Such attention to detail throughout, from the size of the room slippers to service on loungers. Highly highly recommend!

Date of stay: January 2019
Trip type: Travelled as a couple
Thank MLJ_92
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheOberoi_Lombok, General Manager at The Oberoi Beach Resort Lombok, responded to this reviewResponded 28 December 2019

Dear Guest,

Thank you for taking the time to review our resort post your recent stay on this forum. We are delighted that you enjoyed your stay with us and found everything to be pristine. We sincerely and eagerly look forward to seeing you back each year.

Thank you once again for complimenting the team on the service you received during your stay with us.

Kind regards,

Sunit Mukhija
Hotel Manager
Email: generalmanager.lombok@oberoihotels.com

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Reviewed 25 December 2019

The staff are wonderful and kind, the food was delicious. A very serene setting, quiet, the perfect place for a very relaxing getaway. I can honestly say that this is the number one place we have stayed during many years of luckily being able to travel the globe.

Date of stay: December 2019
Trip type: Travelled as a couple
Thank TercioBenny
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheOberoi_Lombok, General Manager at The Oberoi Beach Resort Lombok, responded to this reviewResponded 26 December 2019

Dear Guest,

Thank you for your lovely review of our resort post your stay with us. We are delighted that you cherished each moment in our surroundings and that the team ensured you carried back fond memories of your time with us. I have shared your compliments with everyone in the hotel and I have no doubt that your acknowledgement of our efforts will motivate all of us to do even better with each passing day.

Thank you once again for all your lovely comments and we eagerly await your next visit to The Oberoi Beach Resort, Lombok.

Should you require any further assistance, please do not hesitate to contact me.

Kind regards,

Sunit Mukhija
Hotel Manager
Email: generalmanager.lombok@oberoihotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 December 2019

We had an excellent and unforgettable 8-day stay at The Oberoi Beach Resort Lombok.
To anticipate it: This hotel is an absolute recommendation, a new definition of hospitality.
The premises are very tasteful and well fit into the landscape, set within beautiful and lush gardens.
Each and every single one of the Oberoi Lombok team is extraordinarily friendly, attentive and supportive. The overall goal of everyone is to make your stay absolutely carefree and unique in its best meaning. Wishes are verbalised by staff before you even know you bear a desire.
Further, food and beverage (local and Western cuisine) is outstanding, in terms of quality as well as variety. Also, the Chef de Cuisine is very generous when it comes to size of dishes.
What is more, services of the Beach Club (e.g. snorkeling trips) and the Spa are very recommendable, we enjoyed both a lot.
To sum up, The Oberoi Beach Resort Lombok is an oasis of tranquility, beauty, serenity and peace.
We can wholeheartedly recommend a stay there.

Date of stay: November 2019
    • Sleep Quality
    • Rooms
    • Service
1  Thank cdxyz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheOberoi_Lombok, General Manager at The Oberoi Beach Resort Lombok, responded to this reviewResponded 2 December 2019

Dear Guest,

Thank you for your lovely review of our resort post your stay with us. We are delighted that you cherished each moment in our surroundings and that the team ensured you carried back fond memories of your time with us. I have shared your compliments with everyone in the hotel and I have no doubt that your acknowledgement of our efforts will motivate all of us to do even better with each passing day.

Thank you once again for all your lovely comments and we eagerly await your next visit to The Oberoi Beach Resort, Lombok.

Should you require any further assistance, please do not hesitate to contact me.

Kind regards,

Sunit Mukhija
Hotel Manager
Email: generalmanager.lombok@oberoihotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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