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All reviews sweet escape big pool special price main pool is gili islands an upgrade standard room jacuzzi villa massage lombok boat vila
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Reviewed 26 September 2017

Beautiful location, with a great pool overlooking the sea. The food is pretty good for the region and the service is generally great (though watch out - a fair few of the staff seem to have a hustle with local businesses on). We got upgraded to the private villa for $50 a night which was well worth it - it was an amazing room with a big jacuzzi pool. We took a boat out to gili meno from here which was lovely!

Room tip: Go for the private villa
Date of stay: September 2017
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank michaelmC9917HM
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Anema R, Front Office Manager at Anema Wellness & Resort Gili Lombok, responded to this reviewResponded 27 September 2017

Dear Sir/Madam,

Thank you for your time to give Anema Resort lovely review.
We try to give the best for all of our customer to make them happy and enjoy the stay at Anema Resort.
Hope we can having you again for the next stay at Anema Resort.
Thank you from All of Anema Resort team,

Best Regards,
Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 September 2017 via mobile

We had some great days at Lombok to just calm down and relax. The staff was really the heart of the resort, and were really friendly! They helped us where they could and were always in a good, calm mood. We also went to the hotel-own gilli island trip and it was amazing! We could enjoy the full diving experience with our own little boat and guides, and when i saw other really uncomfortable crowded diving boats i was happy that we made the trip with the hotel. Highly recommended! The pool was amazing and clean and also the villa with private pool was nice.
The only thing that wasn't too special was the food, they tried to hard to make a lot of it western and so most of the time it is a little bit spiceless and boring, but it was okay to get something to eat. It also was in my opinion a little too expensive even if its in a resort like this.
Still, the staff made our stay really comfortable.

Date of stay: September 2017
Trip type: Travelled with friends
Thank Luana C
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Anema R, Front Office Manager at Anema Wellness & Resort Gili Lombok, responded to this reviewResponded 26 September 2017

Dear Sir/Madam,

Thank you for your time to give Anema Resort lovely review.
We try to give the best for all our customer to make them happy and enjoy the stay at Anema Resort.
Hope we can having you again for the next stay at Anema Resort.
Thank you from All of Anema Resort team,

Best Regards,
Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 September 2017 via mobile

The pros:

The view of the sea is amazing.
It is very quiet, the beds are comfortable, you get good sleep.
Internet works in all aerias
The waves are very calm and the sea is shallow, therefore very safe for swimming, also for kids.

The cons:
The terrace doors can be opened from outside, they can't be locked.
A la carte breakfast takes 30 minutes.
It's a 45 minutes drive to the next town (Senggigi) and the hotel charges very high prices for tours and spa. Better arrange your tours with other operators and use the very cheap meter taxis (bluebird).
We paid 600 Rupi for a Taxi from airport to Hotel . When it's way cheaper with a Taxi
The service is a bit of a letdown and whilst they aren't unfriendly they seem somewhat careless and lack attention:
Cleaning service forgets to replace water, towels, coffee cups etc most of the days.
Several of the waiters hardly understand English.
The owner is apparently French but not here.

This hotel has the potential to be very nice if they invest in better staff, which certainly is available in Indonesia

After all the money is not worth , but the hotel Villa with Pool is very nice !

Will for sure not come back anymore.

Date of stay: September 2017
Thank 872sandrod
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Anema R, Front Office Manager at Anema Wellness & Resort Gili Lombok, responded to this reviewResponded 26 September 2017

dear sir/madam

Thank you for your time to review.
It was nice to having you stay at Anema Resort. And we try to give the best that we can do for all of Anema Resort Customer.
The Price for transportation is include the insurance. There are a lot of outside services which has lower price than Anema Resort. But, we ensure it is exclude the insurance. Because Anema Resort responsible for all of risk.
Thank you for your suggestion and hope to see you again.



Best Regards,
Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 September 2017

Dislike :
1. The _fake_ photo of hotel, taken from helicopter, depicting crystal clear sea water much like you will find at Gili. This is not the case at all, the water is full of volcanic ashes and algae, you can't see anything, even your legs and arms!

2. Very bad smell in bathroom and the suggestion to use bathroom less :-) They said that in Indonesia they use chemicals to make water clean before it will drain into the sea and so the bad smell is unavoidable. And now imagine that you will feel it whole 7 days of your stay here! When I asked them to fix it somehow they came and put some oil, which should cover chemicals and isolate their smell. So, now we were breathing oil, haha :-)

3. The hotel is located too far away from any civilization. Anything which you will perceive as a shop would be located some 30-35 kms from hotel and so is only accessible by motorbike or taxi

4. Dinner is unreasonably expensive. We ( family with 3 kids ) spent 100$ per dinner here, ordering only fish fillet, beer and fresh juices

Like:
1. Fresh air!! Not like in Sengigi or Mataram
2. Fresh bakery! This was really fresh and tasty
3. Free kayaks ( with unlimited use )
4. Free bicycles
4. Motorbikes for rent
5. They love kids and it was safe to even leave kids alone in the hotel while we shopped for food outside.

Room tip: Choose second floor if possible
Date of stay: September 2017
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
2  Thank Alexey K
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Anema R, Front Office Manager at Anema Wellness & Resort Gili Lombok, responded to this reviewResponded 20 September 2017

Dear Mr. Aleksei,

Thank you for your review and we appreciate your review.
Exactly it is not because of Helicopter or something taken from air. It is the effect of low tide.
When it is low tide, the beach will be little bit dark. Alga and ocean plan is nice when it is high tide. it is the place for fish to stay.
The room is not totally smelly. Because when we check it is not really smelly. But, maybe we do have different sensitifity for smell. But anyway we will check back to the room.
The hotel was not so far from the town of Tanjung. But if you go to Mataram will be take 1 hours.
The price for Hotel services like restaurant is fresh and organic food.
Thank you for your trust us for your Holliday.

Hope we can meet with you again for the next nice holliday.

Best Regards,
Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 August 2017 via mobile

We stayed here for 9 days and on arrival we were pretty stoked with the room. The pictures on agoda were were the exactly as they were. The staff were very helpful and friendly and the facilities were great. We had a very relaxing time and enjoyed ourselves. The only issues was the inconsistencies with food and after 9 days eating and ordering from the same menu got a bit boring.
It hotel is amazing but some work is needed with the menu and food.

Date of stay: August 2017
Thank ronsaw
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Anema R, Front Office Manager at Anema Wellness & Resort Gili Lombok, responded to this reviewResponded 4 September 2017

Dear Sir/Madam,

Thank you for your stay at Anema Resort and really appreciate your nice review.
We ensure our customer to get the best service during their stay at Anema Resort.
We are happy when you enjoy your relaxing time and enjoy the day at Anema Resort.
We will check and make some evaluation to increasing and improve our services.
Hope we can meet with you again in the future for more enjoyable stay.

Best Regards,
Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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