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P Quattro Relax Hotel
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Reviews (261)
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All reviewssalt roomitalian cuisinefree massage chairssalt spamonth of marchspecial dessertwhat sets this hotel apartincredible hospitalitystaff are incredibly friendlyfree taxinewly built hotelfamily run hoteldefinitely return to this hotelmin drivesmall pooltrying hardsmall hotel
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A TripAdvisor Member
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Reviewed 2 March 2018 via mobile

The hotel is small with limited number of staffs. They talk a lot boasting their ‘free facilities’ but the quality is not a 4* type and super pricey too. We lived in one of the rooms with kitchenette. The room size was okay and clean.

Following are the ‘free facilities’ they have
WiFi
Minibar
Massage chairs & salt spa room
Drop to Petra site ( rest we don’t know)

But the hotel strongly lacked in the following aspects.
1. Kitchenette was there but no utensils were given upon request. Thankfully the heater was working.
2. Not all rooms have good view. Ours view were totally blocked. We felt really claustrophobic. The blue lighting in the room also gives a sad feeling when you can’t see outside.
3. Unfortunately the electric kettle given to us was too dirty inside. I got fed up with everything and cleaned by myself.
4. The food spread was horrible. Both for the complimentary breakfast and dinner. Loads of Mediterranean salads and dips without real food. We had two breakfast and one dinner. Very mediocre choice of food. Taste-wise also not remarkable. The ‘cooked foods’ are not replenished frequently. It happened all the time we went for food. And they provide only quarter plates for eating dinner too. That also limited numbers. All the three times we had to wait 5 min for plates. Well when we were too disappointed with the second day’s breakfast as there were only pasta and cakes for food we were given lot of takeaway packages.
5. The rooms are not noise proofed. Even knocking at other doors in the corridor wakes you up. Even walking through the corridor wake you up.
6. The service needed to be improved to mark them as 4*. Only welcoming smile may not work.
7. The single elevator of the hotel is so small that, it can only fit a stroller with two standing people.

The terrace has a nice view a tiny swimming pool and a non functional(!!) bar.

The staffs are super polite but can’t balance the poor to mediocre service making me write an excellent feedback.

Stayed: March 2018, travelled with family
2  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2018

Stayed here for 3 nights in mid Feb 2018.

On arrival the greeting was warm, friendly and the check in process was effortless and quick. They even offered us a larger room to make us more comfortable as we had 2 young with us as well. They informed us of all the hotel offered and were told that we could have a tour of the facilities by the lovely Ashley who seems to do just about everything at the hotel.

The room was lovely. Large, airy and the beds very comfortable. We did have a problem with no hot water when we got there but that fixed within minutes by the hotel manager himself.

The hotel is very well equipped with all sorts of facilities including small rooftop pool a steam room, salt room, free massage chairs and a great dining area with good breakfasts and dinners. You can also book a full body massage as well as a great rate.

Ashley and Zayed are very welcoming and nothing ever seemed too hard for them in making our stay pleasant.

The hotel is well positioned, only about 2 mins drive from the entrance to Petra and has some very nice local dining options close by. They can organise all of your tour requirements not just for Petra but they organised a personal tour through Wadi Rum for us as well which was brilliant!

We did have a problem checking out as the price being charged seemed to differ from what we had agreed upon at the time of booking but it became clear that it was simply a translation/communication issue in the emails and it all worked out to both the hotels and our satisfaction. A very nice touch when checking out was a lovely little goodie bag offered by Ashley for each of our family members consisting of sandwiches, fruits, water and juice. It made our 3 hour drive back to the airport much more pleasant.

I would more than happily recommend this hotel to anyone in the future thanks to the hospitality shown by the staff, its location and facilities.

  • Stayed: February 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
2  Thank Rob F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
p4hotel, General Manager at P Quattro Relax Hotel, responded to this reviewResponded 25 February 2018

Dear Mr. Rob , Greetings from The P Quattro Relax Hotel !
Thank you very much for taking the time to share your kind feedback about your recent stay with us. We are glad that you have enjoyed our hotel; the good service, the amazing views of petra, and the good food at our restaurants. We look forward to welcoming you again to P Quattro Relax Hotel - Petra
Yours sincerely,,
ZEYAD AMARAT

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2018 via mobile

View from the room was great, out over the valley. Fair bit of traffic noise in the morning so recommend ear plugs if you’re a light sleeper (especially with prayer call).

Good omelette at the breakfast buffet and the staff were friendly and welcoming.

Parking is just at the front of the hotel and it’s a very short walk to the local restaurants. The entrance to Petra is around a 10 min drive away.

Stayed: February 2018, travelled as a couple
Thank Jon A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 February 2018

From the very first moment, this has to be one of the most welcoming hotels I have ever stayed in! I was phoned on the way to ask if I needed directions. Our rooms were well appointed in the town, spotlessly clean, quiet and very comfortable. We had breakfast which was of a usual quality,with plenty of good local food and drinks and the staff are so ambitious and eager to help. I loved the relaxing massage chairs and the salt room. Lunch for our walk was provided free of charge. What an unexpected kindness. Very much recommended. Bravo Mr Zeyad and your team !!!!!!

Room Tip: Top Floor in the corner at the front has the best view!
  • Stayed: February 2018, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank PandaBangBang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
p4hotel, General Manager at P Quattro Relax Hotel, responded to this reviewResponded 19 February 2018



Dear Mr. PandaBangBang, Greetings from The P Quattro Relax Hotel ! Thank you very much for your kind feedback and contribution. We are very happy to know you enjoyed your stay with us. It was our pleasure being of service, and we thank you for choosing our Hotel for your stay. Looking forward to welcoming you back in the near future. Yours Sincerely,
zeyad amarat

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 February 2018 via mobile

From the very first moment, this has to be one of the most welcoming hotels I have ever stayed in! It was clear that nothing would be too much trouble and that I just needed to ask.
The room was spotlessly clean, quiet and comfortable.
The evening buffet was very good, breakfast reasonable. The hotel even made me a complimentary lunch to take on my trip to Petra! (The Petra visitor centre is a 4 or 5 minute drive away.)
Very much recommended.

Stayed: February 2018, travelled solo
Thank Kay549
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
p4hotel, Manager at P Quattro Relax Hotel, responded to this reviewResponded 20 February 2018



Dear Kay , Greetings from P Quattro Relax Hotel. Thank you so much. You put a smile on everyone's faces at the Hotel. Thank you for recommending us and please consider
P Quattro Relax Hotel to be your home away from home when you are visiting petra . We are honored to host you! Have a wonderful day.
ZEYAD AMARAT

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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