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“The views are amazing!”

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Kalypso Cretan Village
Ranked #8 of 24 Hotels in Plakias
Reviewed 21 May 2017

The hotel is in an amazing place - in the middle of the rocks and there is no other hotels nearby, which means you will have a relaxing stay. Each room is in a little house with a separate entrance, it feels like a little village. Lots of sunbeds and space for sunbathing. Pool bar is great and the views from the restaurant are amazing! One might say the rooms need a bit of TLC but that didn't bother me as they were clean and the bed was massive. Definitely worth paying this hotel a visit!

Room Tip: Each room is in a separate house
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  • Stayed: May 2017, travelled with family
    • Location
    • Rooms
    • Service
1  Thank Curious26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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13 - 17 of 344 reviews

Reviewed 7 May 2017 via mobile

We are four days into a seven day trip half board. Lovely room (108) with sea view and amazing value for money. Of the three pools, the two prettiest are mostly private at the moment (early May). You do need a car though to make the most of the beautiful surrounding area. We hired ours in Hania and drove from the airport. We didn't bump into any British tourists and had a great time. Lovely breakfast and dinner, the place is gorgeous. Don't listen to the reviews which say the place needs renovated- what do you expect for the price you've paid? Rooms cleaned daily and shower had hot water. I'd happily stay here again, if only to explore more of Crete, which is much bigger than expected.

Stayed: May 2017, travelled as a couple
1  Thank Sophies77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KalypsoCretan, Διευθυντής at Kalypso Cretan Village, responded to this reviewResponded 15 May 2017

Dear visitor,

Thank you for your kind review. It is very important for us to listen to the opinion of our guests.

If you would like to book with us again in the future, you can send us an email so we can reserve for you the specific room that you enjoyed.

We can only agree that there are many beautiful destinations all-over Crete that cannot be visited all in just a few days. Keep in mind that Kalypso, being in the middle of the island (at the southern part), is appropriate for one-day excursions that allow to visit almost all the beautiful places of Crete, without having to stay for the night in those places.

We always remain at your disposal!

With our warmest regards,
Kalypso Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 May 2017 via mobile

How more disappointed can you be ?? The view is amazing, it is beautiful. But the installations...they are soo old, not optimised and all the furniture are low quality. Beds were not good. It is sooo disappointing. No wifi in the rooms so you have to go to the common places, not very useful. In the end my bathroom didnt work properly so there was a water accident. They didnt care at all. So i had water all over the floor. Also there rea some maasage offers but of when you ask for it, it is not possible for no reasons. It is nice to come there and see the village but not enough to book a room there. I regret to have booked there. This is so frustrating.

Stayed: May 2017, travelled solo
Thank PhilouTigrou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KalypsoCretan, Διευθυντής at Kalypso Cretan Village, responded to this reviewResponded 15 May 2017

Dear visitor,

We want to thank you for your review and for pointing out the reasons that made you judge your stay in our hotel in a negative way. We are very sorry that happened, but it is important to us to listen to the negative reviews, so we can work harder to fix those specific problems.

Regarding the particular issues you faced, we would like to let you know the following...

1) In more than half of our rooms the furniture is brand new, bought directly from the factory about 1 month ago. In the greatest part of the remaining rooms the furniture were renovated just a few years ago. All the material used for our furniture (wood, mattresses, etc.) is of high quality with the appropriate certifications. Of course that doesn't change the fact that everyone has his own criteria and aesthetics. Of course the design of our furniture is always visible on our own website, as on many other web pages.

2) Except one particular day that the girl responsible of some particular treatments was sick, all the offers of our Spa Center are served normally from the moment that each different offer is announced. We can only guess that you chose one of treatments that could not be served that particular date and we apologize about that. However we always did have alternative treatments available.

3) Regarding the water accident you mentioned we can only apologize that you faced a situation like that. Our departments of maintenance and housekeeping are always available to fix possible problems. We will have to investigate further why the message did not pass immediately to the appropriate departments. At this point we can only commit that something like that will not happen again.

With our warmest regards,
Kalypso Team

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Reviewed 28 January 2017 via mobile

The staff were lovely and accommodating. I had read reviews saying they were rude but I felt the opposite. It was my sisters birthday and the receptionist noticed the date on our check in form and came to say happy birthday the next day, very sweet. The place was clean and In a beautiful setting. Maybe slightly sleepy and dated and not as well used as it may have been in the past but it's still a lovely place with many pools and pretty little spots to explore. They have a mini bus services to the town of Plakias which runs twice in the morning and twice in the evening around 9am and 5pm for about 1 Euro. The town is also lovely and picturesque with lots of lovely places to eat and sun loungers to hire along the beach. Plus a massage and nail place for pampering. There are excursions too but I would say that Plakias main beach is probably nicer than palm beach which is the closest excursion. Nice for a relaxing weekend away. Top tip, taxis from the town tend to stop running pretty early so if you go to town for dinner book the taxi back before you eat.

Stayed: January 2017, travelled with family
Thank nadebentley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 December 2016

The Kalypso Cretan Village is in a great location off the beaten track but the whole complex is very tired and needs a complete revamp.
The pools and swimming lagoon called Pirates Cove are lovely and is what makes this Village along with the beautiful views.
The staff are not very friendly and need to brush up on their customer service.

  • Stayed: September 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
2  Thank lindadownunder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kalypso Cretan Village

Address: Plakias, Crete 74060, Greece
Region: Greece > Crete > Rethymnon Prefecture > Plakias
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
Ranked #8 of 24 Hotels in Plakias
Price Range: RM 251 - RM 848 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kalypso Cretan Village 4*
Number of rooms: 125
Official Description (provided by the hotel):
The Kalypso Cretan Village is situated in Plakias, 31 kms south of Rethymnon. The Hotel is located in the grandiose environment of a small isolated fjord. It lies in 50.000 sq meters full of gardens and hanging rocks and has been created with respect to nature beauty and keeping the traditional Cretan style. ... more   less 
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Also Known As:
Kalypso Cretan Village Hotel Plakias
Kalypso Cretan Village Plakias, Greece - Crete

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