We have stayed in this hotel 3 times previously. Given the COVID situation we booked to go on a cancellable rate. When the uk government brought in Spanish quarantine 30 days before our trip the hotel nonetheless penalised is two nights’ money as we needed to cancel 31 days in advance.
Given that we were trying to support the hotel by going again, we were repeat and loyal customers, and we asked if it was possible to rebook for next year instead, we were disappointed by the short sighted and money grabbing approach of the hotel. They have certainly lost our future business.
- Free Wifi
- Free parking