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Reviewed 3 March 2021

My wife and I stayed here from 2/20-2/27 to escape the cold midwest winters.

The food was great, the resort was fantastic, and the service was AMAZING.

The food:
- We ate at every restaurant on the resort and here were our top 3 spots in order:
1. Mediterranean (Lunch) right by the pool - the beef short rib is the dish to get! - We also had the BEST SERVICE from Ibelio. Make sure you ask for him when dining there, he brings a great, positive and enthusiastic vibe to every lunch you'll have!

2. Japanese/Hibachi (Dinner) - such a fun atmosphere and the food/sushi is also great. Gives Benihana a run for its money!

3. French (Dinner) - the team at Chezz Rose (Billy, Ravel, Yandioris, Belkis, Omar, and Jose Miguel) were amazing and took such great care of us.

The resort:
- Everything was kept in such top tier shape on the grounds
- The buildings are gorgeous
- The rooms are fantastic
- Great spot for couples
- Pools and beach area is private and beautiful.
- We had a Garden view king room and we loved the privacy as it didn't face outwards towards the main walking areas for all the resort guests.

We have already recommended the resort to plenty of others and would definitely come back!

Room tip: even though they're the cheapest rooms the garden view rooms are the quietest and provide the most privacy.
Date of stay: February 2021
    • Sleep Quality
    • Cleanliness
    • Service
7  Thank alexanderhF3030AK
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pedro Parets, General Manager at Live Aqua Punta Cana, responded to this reviewResponded 3 March 2021

We all at Live Aqua Punta Cana are delighted to know that you had a memorable time staying with us and enjoyed everything, from the selection of food, the pools, and especially the excellent service provided by our staff.

We will be looking forward to your next visit, do not hesitate to contact us for any assistance in the future.

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Reviewed 3 March 2021

my time at Live Aqua was amazing. the staff is really unmatched.

-Pool entertainers: Fernando, Leo, and DJ Papi were so accomodating, fun and friendly.
-Breakfast: Ibelio, Michelle, both omelet chefs, Richard, and hosts were the best.
-Chef Nef was so attentive and checked on my group multiple times.
-Olvin who picked us up at the airport was so kind and ensured our safety at all times.
-Jesus at the pool bar made us the best green shots! shout out him.
-Juan the security manager was so trustworthy and amazing.
-Pool service: Yani, and everyone kept the drinks and food coming! could not ask for more.

wish I could shout everyone out, but there were really endless people who made our trip unforgettable.

Room tip: Stayed in the swim-up villa, would recommend.
Date of stay: February 2021
    • Value
    • Cleanliness
    • Service
4  Thank deborahcardos0
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pedro Parets, General Manager at Live Aqua Punta Cana, responded to this reviewResponded 3 March 2021

Thank you very much for sharing your review, we do try to take every opportunity to satisfy our guests needs and desires in order to make every vacation memorable and free of stress. I’m very proud of our friendly and efficient staff, so it is fantastic to hear they were able to assist you in making your stay as enjoyable as possible.

We will be looking forward to your next visit to Live Aqua Punta Cana, please do not hesitate to contact us for any assistance in the future.

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Reviewed 2 March 2021 via mobile

We stayed at the Live Aqua Beach Resort at the end of February. Being a new resort we were a bit hesitant but were pleasantly surprised.

FOOD: The food is EXCELLENT!! The French a la carte restaurant was our favourite. For breakfast they have a great safe buffet setup. It is the only resort we have been to where the plates are behind the counter making it a completely touch less experience. You don’t have to worry about how many guests are touching the plates and handing it to the person behind the counter who than touches your plate. For lunch there are 2 a la carte options, both were lovely. We had the pleasure of personally meeting chef Nef and chef Felipe. They made us a special salad for our last lunch and it was amazing.

ROOMS: no complaints here! Rooms are a nice size, clean and stocked with plenty of amenities. We had garden view room with partial ocean view. Beds were very comfortable and whenever we needed something extra for the room it came within a few minutes.

BEACH: beach was clean with plenty of beach chairs and beds. They have waiter service at the beach and washrooms close by.

ENTERTAINMENT: this was the only part of the resort that wasn’t excellent. The workers themselves were great but the hotel needs to offer more. For those who don’t just want to eat, drink, and sit around all day there should be more activity options. They also need to do something more at night. When we were there, there were no shows or live bands. They had a DJ play from 830-11pm in front of the Japanese restaurant.

Overall this is a great resort if you’re looking for great food, drinks and service. We will definitely be back!

Date of stay: February 2021
Trip type: Travelled with family
5  Thank tennisprojo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pedro Parets, General Manager at Live Aqua Punta Cana, responded to this reviewResponded 2 March 2021

Thank you for your comments and for taking the time to share your experience with the TripAdvisor community. I am delighted that you enjoyed all aspects of your stay with us and especially that food of Live Aqua Punta Cana made a difference providing excellent service.

There is always room for improvement and your suggestions are very much appreciated.

We look forward to welcoming you again.

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Reviewed 2 March 2021 via mobile

After spending two weeks in DR this was the last resort we visited before returning back to NYC.

May I said we were a bit sad to see how empty this resort felt at first. We thought Covid was the main reason however after speaking with the front desk receptionist she informed us it had only opened a few weeks ago.

1. The staff was phenomenal, everyone was helpful, nice and friendly. At each restaurant we had lunch or dinner the chef greeted us and always asked if we need anything else that wasn’t on the menus. The entertainment boys near the swim up pools had us laughing the entire time. Big shout to Pikachu!

2. The fooooood! I think this was the best part. Everything tasted amazing, healthy options and looked very gourmet.

3. Our room was spacious with a jacuzzi.

Thank you all for such a great hospitality we will definitely return!

Date of stay: February 2021
Trip type: Travelled as a couple
5  Thank cmartinez93
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pedro Parets, General Manager at Live Aqua Punta Cana, responded to this reviewResponded 2 March 2021

Thank you for taking the time to share your feedback from your recent stay at Live Aqua Punta Cana. I am very pleased to read your review of our team, services, the food, and the room. I’m glad you found the room to be spacious and adequate for all your needs, and it is wonderful that our staff was able to assist you with all your needs.

Thank you again for your review and we are looking forward to welcoming you back.

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Reviewed 2 March 2021 via mobile

I stayed at this resort for 4 nights during my 2 week stay in the DR. I had a swim out room - which I highly recommend if you like taking a dip when you want. The food was really good. Service was over the top. Very clean, very new resort. The entertainment team is what makes this resort shine. Pikachu and Spaghetti was always around, ensuring everyone was having a good time. We really enjoyed the energy and personality they brought to the resort. Very professional young men. I know travel isn’t for everyone right now, but I felt very safe there.

Date of stay: February 2021
Trip type: Travelled with friends
5  Thank Bridkoe2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pedro Parets, General Manager at Live Aqua Punta Cana, responded to this reviewResponded 2 March 2021

Thank you very much for this detailed and wonderful review of your recent stay with us. It’s a pleasure to know that this experience was a very positive one, highlighted by our great service and selection of food.
I am sure that your feedback will serve as an encouragement to our team as we strive to continuously improve the quality of our services.
We are looking forward to welcoming you back to Live Aqua Punta Cana.

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