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“Awesome service”
Review of Jamaica Tours Ltd.

Jamaica Tours Ltd.
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US$86.99*
and up
Jamaica's Spirit of Reggae - the Bob Marley...
Reviewed 2 April 2018 via mobile

We used Jamaica tours for our airport transfers. They were always on time and provided great service. After we got off the bus at the airport and checked our bags my father realized he left his phone on the bus. We called the office and they phoned the driver of the bus who found my dads phone. He turned around and came back to the airport and met dad outside to return his phone. The driver Clarke went above and beyond by taking the time out of his busy day and returning to the airport to return dads phone that had all his vacation pictures on.

Thank baumer19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JamaicaTours, Manager at Jamaica Tours Ltd., responded to this reviewResponded 9 April 2018

We're very happy we were able to contribute to a memorable Jamaica experience. We're glad we could have retrieved that phone so you can take those memories with you to share back home. Thank you so much for leaving your feeback and we definitely look forward to serving you when next you're in Jamaica.

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Write a ReviewReviews (386)
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21 - 25 of 386 reviews

Reviewed 1 April 2018 via mobile

Thank you to Simone Bremmer for assisting me with booking the Chukka Trill Seekers package (Zip lining, ATV, water tubing and lunch was included) for my family and I. She helped me explore all options available. We had a GREAT time at a GREAT value. Her office inside the Holiday Inn Resort will be my #1 stop when considering excursions in the future.

Thank brownfrank_drum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JamaicaTours, Manager at Jamaica Tours Ltd., responded to this reviewResponded 9 April 2018

We're pleased we were able to augment the Jamaican experience for the entire family, Simone and the entire JTL team looks forward to your next trip to Jamaica. Thank you for taking the time to leave us your feedback.

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Reviewed 31 March 2018

I would not recommend coming to Jamaica this vacation was a total nightmare JTL bus company was hired to transport us from airport to Moon Palace and lost our luggage and they and the moon palace refuse to help us!!

Thank Christine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2018 via mobile

I booked round trip airport transfers to luxury Bahia Principe. Didn’t have to wait long for people. Completely direct route. Took 1 hour 10 minutes. On time pick up for return. Excellent price too. WiFi on the bus is spotty but that’s no big issue for me. Thank you!

Thank Kirsten M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JamaicaTours, Manager at Jamaica Tours Ltd., responded to this reviewResponded 4 April 2018

We're so glad we were able to provide you with a satisfactory service. Thank you for your feedback and we definitely look forward to providing for you an even more "perfect" transfer on your next trip to Jamaica.

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Reviewed 30 March 2018 via mobile

After waiting 25 minutes to even get in a bus and then sit in the bus for another 25 mins before being moved to ANOTHER bus, we finally got on the road. Only to stop at a number of resorts, which our hotel did not tell us would be the case. Arrived at the resort THREE hours after landing. Get a private transfer - worth the vacation hours.

1  Thank Skingy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JamaicaTours, Manager at Jamaica Tours Ltd., responded to this reviewResponded 4 April 2018

Thank you for your feedback, we regret the experience you've described in your review. Generally, most of what you've pointed out is the nature of a shared shuttle. We would definitely recommend you consider a private direct transfer with us on your next trip to Jamaica. We look forward to serving you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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