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Hotel Shattuck Plaza
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US$135
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Reviews (1,490)
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Reviewed 19 September 2017

Hotel Shattuck is a welcoming upgraded old Berkeley hotel. The wall paper and carpeting are colorful and zany in keeping with the creative spirit of Berkeley. Staff is friendly, breakfast was delicious and you get value for your money in its medium pricing. We had a basic room with no view but it suited our one night stay just fine. The room is small but has all the amenities and a comfortable bed with reading lights above which I appreciate! We will definitely stay there again.

  • Stayed: September 2017, travelled with friends
    • Value
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Review collected in partnership with this hotel
Thank sccstevens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greg M, General Manager at Hotel Shattuck Plaza, responded to this reviewResponded 20 September 2017

Dear sccstevens,

I appreciate you taking the time to share about your experience and that you enjoyed our design creativity, our breakfast offerings a good value, and found our team members friendly.

We look forward to welcoming you back again soon!

Peaceful travels,

Greg

Greg Mauldin
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2017

The hotel Shattuck has all the ingredients to be a nice hotel...great location, good size, character...where they fail is simply maintaining the property and cleanliness.

Upon check in we found a massive glob of hair plastered on the shower wall, clearly the shower was not cleaned from the previous quest. A light bulb was out in the bathroom. The chair in the bedroom looked like it was picked up off the side of the road and placed in the room.

Clearly the employees have no pride in their job or respect for their employee as these are all easily avoidable mistakes that should have been addressed immediately.

I would avoid the Shattuck, better off staying at a larger chain hotel to get more bang for your buck.

Room Tip: ask to check the room before you check in and its clean
  • Stayed: September 2017, travelled with family
    • Value
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2  Thank Charles D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greg M, General Manager at Hotel Shattuck Plaza, responded to this reviewResponded 20 September 2017

Dear Charles D,

Thank you for providing feedback about your experience, We value feedback as it helps us know what we are doing well and where we can improve. I apologize that the room was not better prepared for your stay and can state that this does not meet our standards. We will share your experience to better train our team member.

We hope that you will consider staying with us again so we can provide you with an experience we are better known for.

Respectfully yours,

Greg
Greg Mauldin
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2017

This hotel is the nicest in Berkeley and is a block from campus. There are a few other hotel as close, but not as nice. The rooms are small but they have all the essentials of a 4 star hotel. Nice restaurant.

  • Stayed: September 2017, travelled solo
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Review collected in partnership with this hotel
Thank Robert A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2017

Absolutely no countertop space in bathroom. Good luck putting makeup on for those who wears glasses since the lighting in the room is adequate and the mirror in the bathroom has a large sink in front making it hard to lean forward, not to mention juggling makeup in your hands with no place to put them.

  • Stayed: September 2017, travelled on business
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Review collected in partnership with this hotel
Thank ak662017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2017

Wonderful room, great bar and fabulous restaurant. Non-hotel parking right across the street- very tight but many Odyssey sized vans were parked in there. Very close to Bart stop and campus so convenient and perfect for visiting Cal.

  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 402leeannaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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