I liked the high ceilings and the staff was very friendly. Unfortunately their after hours check in procedure needs some attention. They gave us the code to get our room key from a lock box, however failed to give us our room number (this is kind of essential). Also, when Housekeeping came, they didn't clean, they just collected the trash (and left some on the floor by the can) and gave us some new towels. My biggest gripe is that they didn't leave an extra toilet paper roll in the bathroom and there was no one to call outside of their office hours (9-7). If they get their attention to details ironed out, this would be a great place to stay!
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- Also Known As:
- Snow Lake Hotel Big Bear Lake