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Reviews (100)
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All reviewsno elevatorfull bathroomsliving roomthird floorthe kitchenbarbecue areamodern appliancesbig bearwonderful accommodationsshort getawaygreat place to stayking bedcentral locationair conditioninghot tubbear mountainunit
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Reviewed 10 May 2017

This is a timeshare that rents units that are available. The bedroom has a king and lots of space. The living room/kitchen/dining area is all together but I found it attractive and comfortable. The staff is helpful and nice. There is a pool. By the office is a comfortable common area that is open for use when the office is open. There are grills and picnic tables. Some parking is covered.

  • Stayed: June 2016, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank arlene821
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PIVacations, General Manager at Snow Lake Lodge, responded to this reviewResponded 17 May 2017

We appreciate you taking the time to provide us your review. We are so happy to learn that you enjoyed our accommodations and amenities. We are glad you found our staff to be very helpful and nice as it is our goal to ensure that you have the utmost pleasurable and memorable time. We anxiously await your return.

Snow Lake Lodge Management

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Reviewed 25 April 2017 via mobile

We enjoyed the quiet weekend hiking and enjoying nature. The lodge was centrally located we had a 1 bed room suite with full kitchen and 2 bathrooms. Perfect for 4 people. The staff were friendly. The wifi was slow but otherwise great place to stay

Stayed: April 2017, travelled with family
Thank Kent R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PIVacations, General Manager at Snow Lake Lodge, responded to this reviewResponded 9 May 2017

We appreciate your comments about your stay. We are always happy to learn that our guests enjoyed our accommodations and amenities. Thank you for informing us about the minor things that you thought needed enhancements. This will greatly assist us in making continuous improvements to our resort. We look forward to your return soon.

Snow Lake Lodge Management

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Reviewed 14 April 2017

Our exchange company got us into Snow Lake Lodge. It was a great choice. It's much about location, location, location. It's 1/2 mile from skiing and 1/2 mile from the "Village".
I'd recommend the stay as the one bedroom condos are spacious. And the pull out Queen Bed is conformable for your friends or those with you. While I may not stay at Big Bear again (we travel to many locations using our exchange opportunities), I'd be one to recommend Snow Lake Lodge.

Room Tip: The location is a plus. There is no elevator, but the staff are accomodating.
  • Stayed: April 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Edward J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PIVacations, General Manager at Snow Lake Lodge, responded to this reviewResponded 9 May 2017

Thank you for taking the time to provide us a glowing review of your stay. We are happy to hear you had a great time. We are glad you enjoyed our accommodations and were pleased with our location. It is our goal to provide the highest level of customer service and guest satisfaction. Thank you for the recommendation. We look forward to your next visit.

Snow Lake Lodge Management

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Reviewed 31 March 2017

check in is not until 430pm which is later than other places but the wait was worth it. they provided apple cider and Hershey's kisses in the shape of a heart on the kitchen counter and on the bed. I thought that was nice of them, it made our anniversary getaway a little extra special. the kitchen was fully stocked with pots, pans, utensils, plates ....etc. our room had two fire places one in the living room and one in the bedroom, they also provide the long matches to turn it on. the bathtub in our room was clogged and they never came to fix it but it was ok because we had two full bathrooms in our room. Another great thing they provide their guest is a free continental breakfast on Saturdays. all in all we had a great stay here and will stay here again in the future.

Room Tip: no view but good location, close to everything.
  • Stayed: March 2017, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank sugarviri04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PIVacations, General Manager at Snow Lake Lodge, responded to this reviewResponded 1 April 2017

We appreciate you taking the time to provide us your comments about your recent stay. Happy Anniversary! We are happy to learn that we made your special occasion memorable. We apologize for the inconvenience of the bathtub being clogged. We are happy to hear that you overlooked it and had a great time anyways.

Snow Lake Lodge Management

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Reviewed 16 March 2017

We stayed at this hotel only for one night, but we were very impressed by the accommodations. The room was very large with two working gas fireplaces. Two large bathrooms, and it featured a good size kitchen. The entire place was very clean and well kept.

The only caveat I have about the hotel is that it does not have an elevator, which means two flights of stairs if you are in the 3rd floor.

Nevertheless, I recommend this hotel to friends and family. We are definitely staying here on our next visit to Big Bear.

  • Stayed: March 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank AlanW-CA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PIVacations, General Manager at Snow Lake Lodge, responded to this reviewResponded 17 March 2017

We appreciate you taking the time to provide us your feedback. We are thrilled to hear that guests enjoy our accommodations and had a great time. We apologize for any inconvenience that you experienced. We couldn’t agree with you more that our location is nice. It is our goal to provide the highest level of customer service and guest satisfaction. Thank you for your recommendation. We look forward to your next visit.

Snow Lake Lodge Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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