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Reviews (391)
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All reviewsrelais chateauxaubergine restaurantcharming courtyardeuropean feelturn down servicecookiessmall touchesthe hotel managerbell staffincluded in the room ratesmall hotelthe general managerluxury hotelsoaking tubbreakfast was deliciouspastrywe've stayed
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31 - 36 of 391 reviews
Reviewed 3 October 2017

Small, seriously good staff, tips included, wonderful courtyard: perfect. Restaurant is equally good. The check in is actually a pleasure. The staff go out of their way to make your visit to Carmel a great experience

  • Stayed: October 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Connolly47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2017 via mobile

Great staff. Francisco took care of us. Every thing we need to make our stay special. Emily and Debbie were very helpful. Be back soon. Breakfast was amazing. Right by the beach. In the heart of carmel. Weather was amazing in September.

Stayed: September 2017, travelled as a couple
Thank Rene P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2017

and as a consequence our room was small and very dark compared to normal American standards. Behind the hotel is an unusual courtyard but this has few seating areas. If you want an evening drink before dinner in this area you have to get there early. Staff were polite but showed no knowledge of the surrounding town - to a first time visitor to the area this was disappointing. See separate review for comments on restaurant.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank at72015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2017

This place is spectacular. From check in at arrival when offered a nice free upgrade to check out, everything was perfect from room service and dining to valet and house keeping. We bumped into the manager three times during our stay and each time he greeted us warmly and checked to make sure everything was just as we wanted it. It was. In addition, it has a perfect location, just 4 blocks from the ocean and one block from everything you'd ever want in Carmel.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank worldtraveler259
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2017 via mobile

A luxury hotel in Carmel by European standards. The location is perfect, the staff is amazingly nice and the rooms are great. Everything you expect from a Relais & Chateaux with the addition of the warmth and good humour of American service. The restaurant is also amazing and should definitely be getting Michelin stars.

Stayed: August 2017, travelled with family
Thank Julien B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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