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Traveller rating
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All reviews in town attached restaurant nice stay convenient location rooms are clean pool table great place to stay nice room atrium
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Reviewed 28 May 2018 via mobile

Room was very nice bed very comfortable. Has restaurant on site had breakfast but expensive for what we had. They did not have the usual free continental. The pool was small but we didn’t use it. The first night there were kids in the spa and you could hear them. There was a man? In the next room that was coughing or something that we could hear quite clearly. Overall nice place. Would recommend.

Date of stay: May 2018
Trip type: Travelled as a couple
Thank 75Julie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 May 2018

We stayed one night here on a two week trip. The only hotel in town.The room was clean. The desk staff was courteous. This is the first BW we've stayed in that didn't provide a free breakfast. They had a restaurant in the hotel and we had to pay for breakfast. Nothing exceptional and we've stayed in better.

Date of stay: May 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Judy H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Best W, Manager at Best Western El Grande Inn, responded to this reviewResponded 31 May 2018

We are happy you enjoyed your stay with us and acknowledged our clean rooms and courteous staff. When passing through again we look forward to serving you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 March 2018

The hotel is nice, staff is real friendly. But for where it is the value is just not there. The bar closes at 9:00 pm but the pool closes at 11:00 pm. Why? It should be priced at around $99 per night.

Date of stay: March 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank keithrdennis
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 December 2017

Was granted lake check out. Left in the morning for coffee and put do not disturb sign. Came back to shower and my sign was taken off. The room was beginning to be cleaned. I loaded most of my stuff in the car when I left for coffee but still had stuff in the room. Spoke to manager who basically told me to go *bleep* myself. He acted like he was doing me a favor by going back to the room to retrieve rest of my stuff and to shower (check out time promised waa ar. 1, I arrived 12:20). While stripping naked for shower, maid came into the room.

When I was speaking to locals, they told me never to stay there and that locals stay away from this place.

Hands down the worsf Best Western I stayed in (mostly due to horrible service and experience). Oh and the room I stayed in, there was this continuous buzzing noise that went off every 20 seconds (noise like vibrating cell phone). Was told they can’t do anything about it. Stayed up all night even though I was super tired from all day drive.

Date of stay: December 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
3  Thank j_sac916
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 December 2017

This is the only hotel in Clearlake, CA. Yes, there's a Travel Lodge down the road, but from the looks on the outside, I wouldn't recommend. Stayed 15 nights (working in the area with others due to the wildfires). While I had a good room, one co-worker checked out after one night and drove to Middletown for the same duration as I.

The hotel is old and the side doors are unlocked - meaning you don't need a key to go in/out. Not a secured feature. Has a restaurant serving breakfast and dinner (rated in another section). Food was good and simple.

My room was clean and spacious with a large TV and an old-fashioned desk for PC work. Old chairs in the room needs updating. Bathroom was OK; shower had good pressure and hot water. Toilet needed two flushing on occasion.

Would I return and stay here for pleasure? Not sure.

Date of stay: December 2017
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank gpbvkb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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