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Przystanek Tlen
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Reviews (93)
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Reviewed 4 July 2017

Big rooms with Double/single beds, a coach chairs and a table. Light rooms with lake view but noise from the road. On the other side: the rooms with a forest view are too dark but silent - no noise from the road. Fine and clean. Simple rooms with different specific style depending on the name - we stayed att "Australia" others in "Alaska". Very helpful staff, own brewery with a number off beers, lokal food att the restaurant. AND the wonderful forest around. If you like to "get lost" in a forest take the opportunity. With a map in one hand and cellphone GPS in the other you can take any path you want or pass through the forest and explore. Wonderful feeling. There are more activities: kayak paddling, cycling, fishing, or ... laziness.

Room Tip: Forest side to have it silent, lakeshore side to have a light room
  • Stayed: June 2017, travelled with friends
    • Value
    • Location
    • Service
Thank Jaroslaw M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2017

This is one of those finds, when you are traveling, that will make for a most wonderful memory.The atmosphere is cool, with high beamed ceilings and old time decor. The tables are close, but the wine crate stacks help to keep a little privacy. I recommend to try their beer.

  • Stayed: March 2017, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Thank Pawel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ASemrau, Właściciel at Przystanek Tlen, responded to this reviewResponded 15 May 2017

Thank you soooo much for your opinion. We'll try even harder!

Cheers,
Anna Semrau

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Reviewed 29 January 2017

I spent my winter holidays in Tlen and went there several times. The owners did their best to create a nostalgic place with a good quality cuisine and brewery. It is well located so sometimes the places is overcrowded and the time for food is too long

  • Stayed: January 2017, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank Tomasz_Balticus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ASemrau, Właściciel at Przystanek Tlen, responded to this reviewResponded 15 May 2017

Thank you very much for your opinion. We're doing our best:)

Cheers,
Anna Semrau

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2016

We went there for three days. Pluses: you can bring your dog, this is a plus for use because we travel with a pug. Also, service is polite and kind. The place is nice in overall, old building, nice views. A big minus for rooms from the forest side, you can smell the kitchen through the window, at night cooks talked super loud, and we could not sleep. The room was tidy, and you need to explicitly order room cleaning I think because they do not come on their own. The front of the hotel is super nice looking but the back is just a mess, just as the 'night entrance' and its surrounding.

Stayed: August 2016
Thank Dariusz D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2016

We have had a room in this hotel for 3 nights and invited 7 guests for a meal in the restaurant. My review is based on this stay in August 2016.

The hotel / pension leaves me with the strongest mix of feelings ever after a stay.

The most impressive feature is defiantly the location. Located at a lake in a huge lake district this is the ideal base for hikers or kayaking. The main road in front of the hotel has not to much traffic and does not lower the comfort. Travelers with kids might pay extra attention though. Dogs seem to be very welcome in all areas.

The arrival was very pleasant. The woman at the reception greeted us friendly and with a few jokes. A lot can be learned from that particular staff member. Sadly this was the only smile for the rest of the stay we saw from the staff.

The room was nicely decorated and some thoughts have been put in to the concept of the pension. In the hotel area there are lots of posters from all over the world. However, somehow it has been tried to mix an international theme with the local tradition of the hotel. Interesting to see are some pictures taken somewhere between 1900 and 1930, as the hotel was for example called "Waldschänke Klinger". This is actually what it is in my opinion, a rustically pension and forest restaurant, not a high standard international stop for travelers it wants to be.
The room was not clean at all. Spider webs in the bottom corner of the bathroom do indicate a lack of cleaning and the shower still had clearly visible dried soap foam from the last shower everywhere.
A few corners might need some attention going beyond a splash of paint, which has been spread quite generously over every edge and somehow gave the room a rather "rustically" look.
The bed was big, however the mattress very soft if not heavily worn out.
There is no room cleaning and not even the trash in the bathroom is emptied over the period of stay.
For the price this all, except the cleaning, is still very acceptable and does not put us off, if we look at a place to stay with that kind of location. What was not acceptable is that we booked an apartment (2+1 ; and had a couch on the pictures) and got the double room (very small, but still okay) for the same price. If rooms are changed, please tell the guest and do not deduct the higher price.

The quality of the breakfast is good. Various types of cheese and meat combined with local bread, sweet cakes and all sorts of teas are again rather local themed. Rolles are not served all the time.
Most disturbing was the chaos at breakfast. The staff literal pushed me out of the way to take away the perfectly stacked cheese dome, that I had just opened, to refill it. Not one morning there was a friendly smile or a little sense of letting the guests get their food. I was under the impression that I as the guest am constantly bothering the staff and am in their way. Stacking the food goes without the guests even noticing it in good hotels, at least we shouldn't feel like we are a disturbance! A friendly advice is to rearrange the setup. so that the staff may stack the table from behind and maybe to put the fresh plates at one side (guides the guests from one side to the other and gives a kind of starting point to prevent the "blobbing").

The food in the restaurant was good, too. Prices are high for local standards but quite fair compared to the quality of the food. We tried a lot of different dishes with 7 people, none was disappointed. The hand crafted beer rounds of this experience. But here again the negative sides completely undo the good experience with food and drinks. The service seemed overworked, highly stressed and unable to take some time for the guests. It seemed more important to fire out some memorized information about what the owners introduced like a machine gun, then to actually give the guest a simple smile and serve food in a calm manner. I rather have a smiling, joking and friendly waitress then knowing the life story of her manager, sorry.
Putting up a sign for the next reservation on the table we had reserved, while we where still eating, only again gave the feeling of not being wanted as a guest and had more the feeling of a fast food restaurant....but there I can sit more then 30 minutes to eat my food.
Fitting into this picture was an indecent, where one of the owners/managers (as we learned later) was at the restaurant desk and we asked a question. Normally I would expect a reply of some sort of her, even it it is just a short "my staff will attend to you shortly". Not even looking at us and completely ignoring us was not what I would call service. My company repeated the question for information again in native polish... still with no reply.

Biggest no go ever for a good restaurant: dogs where frequently walking in the entire eating area, not only at breakfast times. There is a big terrace with tables and I would recommend limiting dogs to that area, as it might not be pleasant for all guests to have a husky trying to grab a bite of the the own boar meat on the table or the dog on a guests arm liking around the blue cheese at breakfast.

Overall there is a lot of potential here which sadly is not used. The location is ideal and the ideas are promising. However please do decide what you want to be. A international "place for travelers" as advertised on the webside? Sorry, but this it is not. Service quality, mindset to service at guests and cleanliness are far off any hotel standard. Why not stick to the local themed forest pension? The cooks prepare marvelous food that is based on local dishes, the hand crafted beer is great, only the service needs a huge tweak, starting from top to bottom.

  • Stayed: August 2016, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Denis M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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