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“horrible customer service”

Regal Cinemas El Dorado Hills 14 & IMAX
Certificate of Excellence
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Attraction details
Recommended length of visit: 2-3 hours
Reviewed 2 April 2018

Do not go here. They sometimes change the movies that are playing without any notice. We bought tickets two days in advance due to the new reserved seating, and when we went to our showing they had decided to show something else! The manager was not helpful at all. I will never go back.

2  Thank wrangler67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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"reclining seats"
in 7 reviews
"walking distance"
in 3 reviews
"sound system"
in 3 reviews
"reserved seating"
in 3 reviews
"latest movies"
in 2 reviews
"nice theater"
in 2 reviews
"concession stand"
in 2 reviews
"only complaint"
in 2 reviews
"movie selection"
in 2 reviews
"great sound"
in 2 reviews
"lots of parking"
in 2 reviews
"no complaints"
in 2 reviews
"box office"
in 2 reviews
"coming back"
in 2 reviews
"el dorado"
in 3 reviews
"great location"
in 2 reviews
"several times"
in 2 reviews
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13 - 17 of 76 reviews

Reviewed 5 March 2018

The theatre is clean and the staff is helpful. We are Movie Pass users so can't tell what is available as far as seating until we are at the theatre. That is not their problem

Thank Ray M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2018 via mobile

Place is clean, people are great.
Always employable.
The newly remodled seats are excellent.
Sound it 5 star.

Thank Randy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 March 2018

A far cry from the “old days” when the seats were closer than airplane seats and you were lucky to find two seats together at a popular movie. Here at Regal you can reserve like comfortable reclining seats ahead and enter the movie without stress. The movie selection as well as the sound system are exceptional. Parking and location are convenient also.

Thank Neil C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 9 February 2018

Very close to home. Clean with updated comfortable seats. Often not properly staffed at box office and refreshment stand causes too long of a wait.

Thank Steve R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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