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Lya

Comments on Lexis Hibiscus PD

5.0 of 5 bubblesReviewed 23 Oct 2018via mobile
The services is superb and very convenient. We get our surprised carwash twice while we're staying there! Definitely will come again in future. The in room dining was also great & delicious. Overall, it is a sweet moment staying in lexis hibiscus.
Date of stay: October 2018
Trip type: Travelled with family
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ExecutiveO3, Manager at Lexis Hibiscus Port Dickson, responded to this review
Responded 24 Oct 2018
Dear Guest

Thank you for staying at Lexis Hibiscus during your recent trip to Port Dickson. We are delighted at your compliments and glad that you have enjoyed your trip. We look forward to seeing you again soon!

Warm regards
The Management
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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        Reviews (3,496)
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        1,660 - 1,665 of 3,498 reviews
        Reviewed 23 October 2018

        It was my mom's birthday trip and we absolutely love the place, service and facilities! My kids enjoyed every moment spent..we definitely will come back.. I would only like to highlight on the stalls at the Hibiscus Walk. The food price doesn't match the

        Date of stay: October 2018
        Trip type: Travelled with family
        1  Thank Escape828550
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        ExecutiveO3, Manager at Lexis Hibiscus Port Dickson, responded to this reviewResponded 24 October 2018

        Dear Guest

        We are honoured you have chosen to stay with us during your trip to Port Dickson. While we appreciate your compliments, we have also taken note on your feedback and have shared your comments with the team.
        All of us at Lexis Hibiscus Port Dickson look forward to welcoming you back to the resort soon.

        Warm regards
        The Management

        Report response as inappropriate
        This response is the subjective opinion of the management representative and not of TripAdvisor LLC
        Reviewed 22 October 2018

        Room and services is very good but morning breakfast the price not valuable with the food that served. The price RM40++ with the food served so expensive . The price is 5 star hotel but food like 2 star hotel. My family very disappointed and not happy with the food. Hope your management will upgrade the menu and food as like 5 star hotel.

        Room tip: Rooms at sea view is better
        Date of stay: October 2018
        • Trip type: Travelled with family
          • Value
          • Sleep Quality
          • Service
        Thank Meander827823
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        ExecutiveO3, Manager at Lexis Hibiscus Port Dickson, responded to this reviewResponded 22 October 2018

        Dear Guest

        We are honoured you have chosen to stay with us during your trip to Port Dickson. While we appreciate your compliments, we have also taken note on your feedback and have shared your comments with the team.
        All of us at Lexis Hibiscus Port Dickson look forward to welcoming you back to the resort soon.

        Warm regards
        The Management

        Report response as inappropriate
        This response is the subjective opinion of the management representative and not of TripAdvisor LLC
        Reviewed 17 October 2018

        - Rooms were not well maintained and not up to par with the price we paid.
        - The buggy wait is too long from check in at the light house up to the day of check out.
        - Maintenance staff who came to rectify the problem in our room were so rude.
        - The Hi-Tea & Brunch at the light house was very good keep up the good job.

        Date of stay: October 2018
        3  Thank aeonamarcella
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        ExecutiveO3, Manager at Lexis Hibiscus Port Dickson, responded to this reviewResponded 19 October 2018

        Dear Guest

        We are honoured you have chosen to stay with us during your trip to Port Dickson. While we appreciate your compliments, we have also taken note on your feedback and have shared your comments with the team.
        All of us at Lexis Hibiscus Port Dickson look forward to welcoming you back to the resort soon.

        Warm regards
        The Management

        Report response as inappropriate
        This response is the subjective opinion of the management representative and not of TripAdvisor LLC
        Reviewed 17 October 2018

        This is the second time I been here. This place is nice as usual. Great pool and big room. Only there is a limited thing that previously I really enjoy here which is fishing. Last time I can fish thru my balcony room but now fishing is not allowed. It is sad because that is normal activity us as a family. Hope the management will look into it back.
        Staffs are very friendly. Buggy service as always need to book before 30 minutes so just be patient they will pick you up, or else you can walk as the scene from your room to the lobby is really nice.
        The check-in time should be reorganized because 4 pm is not really practical for a holiday mood.
        Don't expect too much. Overall, this is a nice hotel compare to others in MALAYSIA.

        Room tip: select panorama and above so you will have much privacy
        Date of stay: October 2018
        • Trip type: Travelled with family
          • Value
          • Cleanliness
          • Service
        1  Thank nurhaliza197
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        ExecutiveO3, Manager at Lexis Hibiscus Port Dickson, responded to this reviewResponded 19 October 2018

        Dear Guest

        We are honoured you have chosen to stay with us during your trip to Port Dickson. While we appreciate your compliments, we have also taken note on your feedback and have shared your comments with the team.
        All of us at Lexis Hibiscus Port Dickson look forward to welcoming you back to the resort soon.

        Warm regards
        The Management

        Report response as inappropriate
        This response is the subjective opinion of the management representative and not of TripAdvisor LLC
        Reviewed 16 October 2018 via mobile

        3rd time at this beautiful resort, kids enjoy the in-villa private pool. Especially impressed with service by JIWAN at Roselle coffee house.

        JIWAN is very friendly, warm, attentive and always carry a smile. He predicts your needs and attend to them even before we request. He's a great asset to the resort, super 5 stars thumbs up!

        JIWAN👍👍👍

        Date of stay: October 2018
        Trip type: Travelled with family
        3  Thank jensensiaw
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        ExecutiveO3, Manager at Lexis Hibiscus Port Dickson, responded to this reviewResponded 17 October 2018

        Dear Guest

        Thank you for choosing to stay at Lexis Hibiscus Port Dickson. We are glad to know that you were overall satisfied with your stay, and it was a pleasure being of service to you. The team look forward to welcoming you back to the resort soon.

        Warmest regards
        The Management

        Report response as inappropriate
        This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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