Checked in at skypool room 0310, hotel lobby was full, and that is acceptable since we came at saturday everything was ok until we wait for my luggage for half an hour so i decided to come down and pick up it up myself so i was carrying my own luggage when this black polo shirt guy ivan stops me and he says his boys will send my luggages, i said im waiting for 30 minutes already i cannot wait longer we are hungry my granddaughters were starving and needs shower some more.
He even blocks my way and insisting to take my luggages he says “i trust my boys” so i said “yeah you trust your boys but im hungry” ivan we are free to choos wether we need your assistance or not. How many times i explain i need the luggages now, dont be so narrowminded is it very hard for you to understand?
I complain at the frontdesk and i think they dont acknowledge my complain not even a sorry from anyone.
Mail me i need a feedback with this ivan (firstname.lastname@example.org)More