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Reviewed 11 May 2021 via mobile

Paid for executive pool villa and got FREE upgrade to premium pool villa! Thanks to hotel management for the arrangement. Clean hotel, good breakfast and amazing sea view! Will definitely be back:) Good job, lexis hibiscus group.

Date of stay: May 2021
Trip type: Travelled with family
Thank barbee426
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Communications Executive, Other at Lexis Hibiscus Port Dickson, responded to this reviewResponded 17 May 2021

Dear barbee426,

We are delighted you have chosen Lexis Hibiscus Port Dickson as your preferred choice of accommodation during your trip to Port Dickson. Thank you for your positive feedback and looking forward to extend our hospitality to you again soon.

Best regards
The Management

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Reviewed 8 May 2021

Like this place very much. We also celebrated our 9th anniversary there. Friendly service and courteous. Some of the front desk personnel could even remember my name upon my return stay... and so the welcome was warm. Thumbs up for Chef Ryan Poon who personally served us breakfast and helped assist our 7 year old son.

Room tip: We have stayed in the water chalets and sky pool villa. Both types of rooms are comfortable with its own different feel.
Date of stay: March 2021
    • Location
    • Rooms
    • Service
Thank Paul_CJK
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Communications Executive, Other at Lexis Hibiscus Port Dickson, responded to this reviewResponded 20 May 2021

Dear Paul C,

We are so pleased to know you had a fantastic holiday with us and our team especially Chef Ryan Poon was playing an important role in making your stay a special one to remember. No words can express how happy we are to know we lived up to all your expectations. Thank you once again and we look forward to your next stay with us.

Best regards,
The Management

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Reviewed 25 April 2021 via mobile

Checked in at 3pm on Friday (23/4) and check out at 11.30am on Saturday (24/4). Both processes were fast. The hotel is rather quiet (which I like) during Ramadhan. The staffs were all friendly and helpful. We stayed at the Premium Pool Villa (Seaview), room 239. It was really spacious and very comfortable. Since our room faces the sea, we had all the privacy we need. The hotel itself is really beautiful. We had the Iftar set for dinner and enjoyed the food. Breakfast was delicious as well (due to MCO, no buffet breakfast, you order based on the menu and they prepared it for you).
After our dinner, we walked back to our room and explored (walked) all the way to the end of the hibiscus where the presidental and imperial suites were. What a good exercise!
We enjoyed our stay very much. Hope to be back again!

Date of stay: April 2021
Trip type: Travelled as a couple
1  Thank emilychng
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Lexis Team, Other at Lexis Hibiscus Port Dickson, responded to this reviewResponded 26 April 2021

Dear emilychng,

We are delighted to have you as our guest during your recent stay at Lexis Hibiscus Port Dickson. Thank you so much for your positive feedback; generous compliments such as yours have definitely made our day! Looking forward to welcoming you again to the resort soon!

Warm regards,
The Management

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Reviewed 16 April 2021

the hotel should have open the facilities for the kids, as in the indoor playground or outdoor playground. the outdoor playground is easy to maintain for sanitizer but still they close it. so the kids dont have any entertainment there.

surcharged for late check out is also ridiculous as in RM200/hour.

Date of stay: April 2021
    • Rooms
    • Cleanliness
    • Service
Thank yen2711
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Lexis Team, Other at Lexis Hibiscus Port Dickson, responded to this reviewResponded 17 April 2021

Dear yen2711,

Thank you for staying with us during your recent trip to Port Dickson and thank you for sharing your feedback regarding your stay experience with us. In order to curb Covid-19, shared facilities and activities such as the indoor and outdoor playground will not be open until further notice as these are high touch areas where children can easily come in contact with bacteria and viruses. As children are far more vulnerable hence, these facilities will be closed for now until the situation is safe again for them to enjoy the facilities at our hotel. Nevertheless, we have taken note of your feedback and we will forward it to our respective department for improvement. We look forward to welcome you again soon!

Warm regards,
The Management

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Reviewed 15 April 2021

Only set meals offered for breakfast during Ramadan and only able to get 1 set or-else need to be charged. While our package included BUFFET breakfast.

Booked Premium Pool Villa, request for Seaview villa, but need extra charge of RM100/night. Request for late check out, RM200/hour.

Our room looks old and outdated as well, Lifebuoy has little damaged (Little crack and sharp) and injured our legs. Air-conditional not enough cold during the day.

However the bed and pillow is very comfortable. Room design is nice and comfortable as well.

Overall price is not capable with the experience.

Date of stay: April 2021
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
1  Thank AnonymousVacay
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Lexis Team, Other at Lexis Hibiscus Port Dickson, responded to this reviewResponded 16 April 2021

Dear AnonymousVacay,

Thank you for staying with us during your recent trip to Port Dickson and thank you for sharing your feedback regarding your stay experience with us. Due to the current pandemic, buffet breakfast is only available occasionally and guests are advised to order the breakfast set instead. For your kind information, sea view requests and other special requests will have additional charges. Nevertheless, we have taken note of your feedback and we will forward it to our respective department for improvement. We look forward to welcome you again soon!

Warm regards,
The Management

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