Had 1N stay (May 2022) at the Panorama Seaview Room (facing south). Here are my experience throughout the stay
Arrival - Roofed parking is at another building, if you have children and elderly you might want to drop them at the main lobby first. Outdoor parking (without security supervision) is nearer to the compound entrance/exit. I saw suites rooms are applicable for designated parking zones which are more convenient.
Check in - Upon reaching the main lobby, was transported to The Lighthouse for check in via buggy service. Probably due to higher class room. Check-in process was sleek without hassle and given with complimentary canned drinks
Stay - Upon entry, was amazed by the huge sized room and toilet area. The main point of this stay is the private pool and the amazing Malacca Straits view. Comfy beds and pillows with usual complementary mineral water and tea/coffee powder.
Dining - For Panorama Rooms, can opt for either buffet breakfast or ala carte @The Lighthouse. We chose the buffet at Roselle Coffee House (with slot booking). Overall the breakfast quality is 3.5/5. If the management provided more quality food (better cheese, meat and fresher vege), it will get a full marks from us.
Unexpected point - For Panorama Rooms, we get to experience the complementary (or charged) evening cocktails sessions with some really tasty food and bottomless cocktail/mocktails/wine/ premium juices. All together with the service from the lead waiter full with...Had 1N stay (May 2022) at the Panorama Seaview Room (facing south). Here are my experience throughout the stay
Arrival - Roofed parking is at another building, if you have children and elderly you might want to drop them at the main lobby first. Outdoor parking (without security supervision) is nearer to the compound entrance/exit. I saw suites rooms are applicable for designated parking zones which are more convenient.
Check in - Upon reaching the main lobby, was transported to The Lighthouse for check in via buggy service. Probably due to higher class room. Check-in process was sleek without hassle and given with complimentary canned drinks
Stay - Upon entry, was amazed by the huge sized room and toilet area. The main point of this stay is the private pool and the amazing Malacca Straits view. Comfy beds and pillows with usual complementary mineral water and tea/coffee powder.
Dining - For Panorama Rooms, can opt for either buffet breakfast or ala carte @The Lighthouse. We chose the buffet at Roselle Coffee House (with slot booking). Overall the breakfast quality is 3.5/5. If the management provided more quality food (better cheese, meat and fresher vege), it will get a full marks from us.
Unexpected point - For Panorama Rooms, we get to experience the complementary (or charged) evening cocktails sessions with some really tasty food and bottomless cocktail/mocktails/wine/ premium juices. All together with the service from the lead waiter full with passion, offering the seats with amazing overview of the Lexis Hibiscus. Super thumbs up on this.
Other service
- Buggy service are rapid (with ride booking). Longest waiting time experience is 7mins top.
Setbacks/Dissatisfaction
1. See-through glass at flooring is dirty and might be very difficult to clean
2. Did not try the sauna room as the impression on the tiles are yellowish (maybe due to breeze corrosion)
3. 1 of the bath towels is with pink stains.
4. The AC control is unable to work (only ON or OFF with no other controls performing)
5. TV has some connectivity issues but we just ignored it as the technology is overpowered by the natural sea viewMore
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