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11 - 16 of 2,819 reviews
Reviewed 2 weeks ago via mobile

Had 1N stay (May 2022) at the Panorama Seaview Room (facing south). Here are my experience throughout the stay
Arrival - Roofed parking is at another building, if you have children and elderly you might want to drop them at the main lobby first. Outdoor parking (without security supervision) is nearer to the compound entrance/exit. I saw suites rooms are applicable for designated parking zones which are more convenient.
Check in - Upon reaching the main lobby, was transported to The Lighthouse for check in via buggy service. Probably due to higher class room. Check-in process was sleek without hassle and given with complimentary canned drinks
Stay - Upon entry, was amazed by the huge sized room and toilet area. The main point of this stay is the private pool and the amazing Malacca Straits view. Comfy beds and pillows with usual complementary mineral water and tea/coffee powder.
Dining - For Panorama Rooms, can opt for either buffet breakfast or ala carte @The Lighthouse. We chose the buffet at Roselle Coffee House (with slot booking). Overall the breakfast quality is 3.5/5. If the management provided more quality food (better cheese, meat and fresher vege), it will get a full marks from us.
Unexpected point - For Panorama Rooms, we get to experience the complementary (or charged) evening cocktails sessions with some really tasty food and bottomless cocktail/mocktails/wine/ premium juices. All together with the service from the lead waiter full with passion, offering the seats with amazing overview of the Lexis Hibiscus. Super thumbs up on this.
Other service
- Buggy service are rapid (with ride booking). Longest waiting time experience is 7mins top.
Setbacks/Dissatisfaction
1. See-through glass at flooring is dirty and might be very difficult to clean
2. Did not try the sauna room as the impression on the tiles are yellowish (maybe due to breeze corrosion)
3. 1 of the bath towels is with pink stains.
4. The AC control is unable to work (only ON or OFF with no other controls performing)
5. TV has some connectivity issues but we just ignored it as the technology is overpowered by the natural sea view

Date of stay: May 2022
Trip type: Travelled as a couple
Thank Rickythehorse
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago

Due to Covid-19, we opt for Lexis Hibiscus that has private pool.
The villa is spacious and beautiful. My children had great time playing in the pool all day. Hot shower with good pressure, comfy bed and linens, housekeeping responded to our request for extra towels fast enough, buggy service are reasonably fast in view of high demand.
There are 3 slots for breakfast during our stay (super peak season): 630-730am, 730-830am and 830-930 am. We were out of choice and got the first slot. It doesn't really matter as we start our day early and soak in the pool again right after breakfast =) Wide variety of food is offered, taste is fine.
Only one flaw: There are many sharp edges in the villa. Watch out and be wary! The wardrobe doors, ceiling height glass doors and bathroom doors - they all c/w exposed sharp edges! And ouch, clumsy me, i got hurt!

Room tip: Each villa is facing opposite units and/or walkways. For privacy, take panorama pool villa.
Date of stay: May 2022
    • Rooms
    • Cleanliness
    • Service
Thank Chee S
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Lexis Team, Other at Lexis Hibiscus Port Dickson, responded to this reviewResponded 1 week ago

Dear Chee S,

We are honoured you have chosen to stay with us during your trip to Port Dickson and thank you for your kind compliments! We have also taken note on your feedback and have shared your comments with the team for improvement. All of us at Lexis Hibiscus Port Dickson look forward to welcoming you back to the resort soon! 

Warm regards, 
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

Room were clean, top notch hospitality, perfect place for kids to have fun. The indoor pool was clean. We were given complimentary cocktail party and the food was too good with free flow drinks.
We will definitely come again.

Date of stay: May 2022
Trip type: Travelled with family
Thank GaithriC
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Lexis Team, Other at Lexis Hibiscus Port Dickson, responded to this reviewResponded 1 week ago

Dear Gaithric,

We are delighted you have chosen Lexis Hibiscus Port Dickson as your preferred choice of accommodation during your trip to Port Dickson. Thank you for your positive feedback and looking forward to extend our hospitality to you again soon.

Warm regards,
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

Great panorama pool room! Enjoyed our stay above the sea. Other nice beaches nearby and hiking with great views.
Was very crowded and full but the hotel and staff handled it very well.
Enjoyed the massage at the spa.

Date of stay: May 2022
Trip type: Travelled with family
Thank JoBeTraveller
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Lexis Team, Other at Lexis Hibiscus Port Dickson, responded to this reviewResponded 1 week ago

Dear JoBeTraveller,

Thank you for staying at Lexis Hibiscus during your visit to Port Dickson recently. We are glad to know that you were overall satisfied with your stay, and it was a pleasure being of service to you. We hope that is not the last time we see you. We certainly look forward to another opportunity to be of service to you again soon.

Warm regards,
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

Overall experience is quite disappointing. The AC in my room was loud and the fan was super slow. The pool is quite small. Have to wait more than 20 minutes for buggy in rush hour. Room service food was an absolute disaster. Even my kid can't eat the nuggets they have served.

Also, the TV was behind black glass, I don't know whose idea was it, but I can barely see the movie playing. It was so dark.

For this kind of money, I won't be spending another night here again.

Date of stay: May 2022
    • Value
    • Rooms
    • Service
Thank shamhans
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Lexis Team, Other at Lexis Hibiscus Port Dickson, responded to this reviewResponded 1 week ago

Dear shmhans,

Thank you for staying with us during your recent trip to Port Dickson and we are disappointed to learn from your review that our services did not meet your expectations. We have taken note of your comments and we will forward it to our respective department for improvement. We certainly hope to welcome you again to the resort soon.

Warm regards,
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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