Very nice hotel. Checked in was assisted by Daneshwary. She was so helpful and friendly. Aizat assist to send us to the room, and he is friendly also. The room is clean and nice. The private pool makes our vacation more enjoyable 😉. Everyone's in the hotel will greet you and make you feel special. For sure, I will come back again.
Dear Guest ,
Thank you for staying with us during your trip to Port Dickson. We are delighted to hear you had an enjoyable time . We certainly hope to welcome you again to the resort soon.
Warm Regards
My 3rd time staying at Lexis Hibiscus 🌺 , it was an unforgettable experience.
Check in went smoothly, buggy service was great, the room is spacious and comfortable. I really enjoyed the private pool in my room. Perfect place to relax and chilling.
Breakfast is delicious and has a variety of option. Many activities and facilities during our stay.
Great hospitality, staff are very helpful and friendly. Thanks to Zefry and Ary too 👍😁.
Highly recommended place, 5 stars at all.
Dear Guest ,
Welcome Back, thank you so much for choosing to stay with us again. We are delighted to hear you had an enjoyable time . We certainly hope to welcome you again to the resort soon.
Warm Regards
Lexis hibiscus is a great gate away foor healing from work…this is my second time here…1st during team building with my company and now bringing my family to enjoy here…great hospitality from the staff/crew especially from bro Hairi…definitely will come again
If anyone or organisation want to have a great time…do come to Lexis hibiscus
If you want to have great experiences in team building or event…make sure you get Mr Hairi to lead you the way
Dear Guest ,
Thank you for staying with us during your trip to Port Dickson. We are delighted to hear you had an enjoyable time . We certainly hope to welcome you again to the resort soon.
Warm Regards
Amazing place, well maintained. Our parents n kids enjoyed themselves. Good breakfast buffet spread. Fast n efficient buggy transport service. Evening cocktails team are attentive n promptly serve our drinks. We will be back.
Dear Guest ,
Thank you for staying with us during your trip to Port Dickson. We are delighted to hear you had an enjoyable time . We certainly hope to welcome you again to the resort soon.
Warm Regards
I had a great experience at Lexis Hibiscus Port Dickson all thanks to Darshan A/L Bala Subramaniam. The duty manager whom happened to be on duty both days when I needed assistance during my stay. It was amazing and beyond words how Darshan (warmly known as Shan) made me feel like home and went out of his ways to ensure I have the best experience in Lexis Hibiscus. It was my first visit but will definitely not be my last. Truly 5 star service rendered by Shan.
Initially I had issues checking in as the new trainee staff at the counter was unable to locate my booking despite me providing my booking itinerary. Then, the trainee staff accidentally charged RM200 to my credit card for deposit when it was supposed to be an pre-authorisation to credit card. Next, the room keys were mixed up by the front desk (hotel lobby) and I had no clue if i was even given the correct room as per my booking.
Shan came to my rescue timely and assured me that I am well taken care of and promised to pay attention to all other details throughout my stay to ensure I do not encounter any further inconvenience.
During the night, my family and I were being locked out of my Hotel room because the door lock was faulty. While this issue has caused my family and I further inconvenience, Shan was swift and prompt in resolving it and also personally reached out to me in person to apologize and make correction to it. He empathise with my situation and I can feel his sincerity and genuinely wants to make things right for the Hotel guest.
Shan is indeed a rare gem. So much so that, an unhappy and discontented guest like me eventually became truly satisfied with the Hotel and it's services. As a form of gratitude to Shan, I have passed him my name card and promised him that I will be booking the Presidential Suite in Sep this year for my wedding proposal. Keep it up Shan! Thank you so much for everything.
Sincerely,
Esther Teo
Singapore
Dear Ms Esther Teo ,
Thank you so much for your kind compliments to Shan . He is indeed one of our rising star at Hibiscus. We are truly delighted that he had made a difference during your stay .
We go beyond call of duty to ensure our guest comfort and assistance will rendered to our best . We look forward to welcome your family and your back in September to celebrate the special occasion .
Please do contact us for any assistance prior to your arrival .
Warmest regards
