Really enjoyed ourselves at this hotel. Fantastic huge room at the tower with lovely bathtub and twin showers and vanity basins. Private swimming pool was enough for a dip only but exhilarating to view out onto the water chalets below and the sea. The steam room worked but can be too hot if you sit just above the steam outlet.
The downside unfortunately, the thing that drop one point for our review was the noisy aircon. It was quite loud even though we set the fan to the lowest. The other reason was the next room had a big group who were jumping in and out of their pool and shouting very loudly, which isn't the hotel's fault.
Breakfast area was big enough for the huge number of guests. There were many foreign tourists on tour groups but a big section of the outdoor area need not be opened up. The waiter team was super efficient, clearing up used plates, bringing fruits and tea when you require. Thank you Jerriel, Ardian, Tegar and Owto.
Sufficient car parking is on the ground level as well as the multi-storey carpark. There doesn't seem to be a direct connection to the hotel lobby and would require you to walk out on the driveway to the main entrance.
Visit the 13th floor pub for a lovely night view. Kids playroom, spa, gym on 2nd floor close early.
The tower rooms seem to be a better deal. Many of the water chalets face each other, or the tower block, walkways etc so you won't get the privacy you want as we could look down into the chalet below. You can't be assured that you would get a chalet that faces the sea if you booked one.
Apart from the hotel rates and minus points above, we would recommend to stay here, at least once to enjoy a 5-star hotel experience. And look forward the their second phase that has started reclamation works

Your waiter name Benjo is very friendly and helpful. Thank you for your services and hospitality. He can be a standard services for the whole waitress inside the hotel.

Your waiter name Benjo is very friendly and helpful. Thank you for your services and hospitality. He can be a standard services for the whole waitress inside the hotel.

Worst hygiene experience on the room allocated as it was full of bird poo stain within the attached swimming pool. Professional on some of the housekeeper staff are questionable as they made you feel unwelcome based on their attitudes and eyesight. However, I have to credit to the Roselle Coffee House staffs as they are very professional and polite into the services.